Leaders have been the people who have been helping themselves and others in performing the right things. They are responsible in setting the directions, building an stirring vision and creating something innovative. Leadership takes into account the mapping out where one desires to go to ‘win’ as an organization or as a team. At the time of setting of the direction, leaders need to make use of their skills in management for guiding their people in the right direction for reaching the right destination in a smooth way. One such man has been the Air New Zealand CEO, Christopher Luxon who has been a great learner over the years. He has been well passionate about learning things from other organizations while holding on to the own style of his airlines. A democratic leader, who takes into account the input made by others although the amount of degree might vary. Everytime there has been an issue, the CEO has let everyone know about what he thinks about the particular situation and let others put forward their ideas on how they think the company should go about it (Lussier & Achua, 2015)..
Air New Zealand has drawn explicit response to the ethical issue from the Royal New Zealand SPCA. There was an ethical issue regarding the inclusion of ‘pate de foie gras’ on its in-flight menus. Pate de foie gras is a conventional delicacy of Europe that is being produced through the standard force-feeding of the ducks, a practice that has been globally fated by the advocates of animal welfare. The CEO of Air New Zealand, Christopher Luxon was quick to decide along with others that foie gars would no longer be on the menu list of Air New Zealand. As being an ardent follower of ethical practices, Luxon was quick to issue a policy statement in the strategy of its Food and Wine that such products would be excluded even in the near future. The action was decisive and the response was quick from the office of CEO that impressed the Royal New Zealand SPCA. It is ethical in the sense that if Air New Zealand would have continued with that in their menu, the overseas passengers would have gained an intuition that such barbaric acts are accepted by New Zealanders (Bottery, 2016). According to Christopher Luxon, it is important to be in ethical in business that creates a positive impact on the customers. Luxon has never been authoritative in his works and decisions, a reason for his success at Air New Zealand.
Air New Zealand has been working hard on the sustainability framework as part of its long commitment in helping change the success of New Zealand. CEO Christopher Luxon exposed the structure along with the initiatives in factor of sustainability. The CEO stated that the success of their business is being inter-linked to the success of New Zealand- Air New Zealand needing a tough and affluent New Zealand and in turn, New Zealand needing a triumphant and prosperous national airline. Luxon have been the main man behind setting out the corporate sustainability framework and the ways it would chip in to the success of a super-changing New Zealand. The social and economical support of the structure are mainly supported by six key areas- the people of the airlines,; the communities it have been operating within, science, nature and carbon; sightseeing and trade and endeavour (Rangan, Chase & Karim, 2015). Christopher Luxon has been a true leader taking the insights of his staff and customers in delivering the actions under the framework of sustainability. At Air New Zealand, under the strict eyes of CEO Christopher Luxon, the airlines have been committed towards the highest standards of environmental liability and ethical demeanour. In case of social responsibility, New Zealand Chief Executive Officer, Christopher Luxon is a firm believer that business has a vital role to play in the society and in solving the issues related to sustainability.
Professionalism of CEO, Christopher Luxon has played a major part in the success of Air New Zealand. His professionalism has been the reason for big earnings of the airlines. At the time when Qantas and Virgin Australia have been tapping its airline shareholders, Air New Zealand under Christopher Luxon was building in assurance about the sharp course in revenue in the same period. At the time when Luxon joined in s the CEO of Air New Zealand, its share price stood at $ 1.20. His professionalism took the price to $ 1.640, seeing a gain of around 26.7 per cent, making it one among some of the top performing stocks. At one time Air New Zealand was making loss around $ 2 million a week. Luxon played part in taking the airlines out of the loss-making course. He played a major part is connecting his market developmental experience in associating local sales force to the international organization (Miley et al., 2016). He made the move of aliening with Cathay Pacific and Japanese airlines in getting rid of any sort of cost duplication. His coming into CEO shook up the whole compant in leveraging the business scale and shifting it from a structural business unit to a more functional structure.
Troublesome passengers of airlines are the ones who make headlines, but then at certain times it can be the staff as well who misbehaves. One of the former flight attendants Jennifer Kilpatrick lost her proposal to get back her job after she had been fired following a sequence of bad behaviour during a return flight to Rarotonga. This is certainly not the way, a flight attendant should behave when on flight full of passengers. It sends out a bad message to the passengers and tarnishes the goodwill of the company. Kilapatrick was found shouting at the fellow staffs, acting in a rude way to the passengers and failing miserably to execute her tasks. Things certainly got out of hand, until the captain took the step of standing Kilapatrick down. It was the best decision that has been made by the company under the CEO, as it would not have been an ethical practice on the others part if Kilapatrick would have continued to work despite being behaving that way. Ethical practice at workplace means right and fair treatment for everybody that is part of the organization (Anderson & Cohen, 2015).
It can be concluded that Christopher Luxon has been excellent for Air New Zealand. It is for him that the company has reached new heights. His leadership has been the major fact that has injected a lot of positivity among the Air New Zealand employees that is evident from the market share and the stock prices of its shares. A good leader is always desirable by any sort of organization
Anderson, G., & Cohen, M. I. (2015). Redesigning the identities of teachers and leaders: A framework for studying new professionalism and educator resistance. education policy analysis archives, 23(85), n85.
Bottery, M. (2016). Not so simple The threats to leadership sustainability. Management in Education, 30(3), 97-101.
Lussier, R. N., & Achua, C. F. (2015). Leadership: Theory, application, & skill development. Nelson Education.
Miley, K. K., O'Melia, M. W., & DuBois, B. L. (2016). Generalist social work practice: An empowering approach. Pearson.
Rangan, K., Chase, L., & Karim, S. (2015). The truth about CSR. Harvard Business Review, 93(1/2), 40-49.