From the previous assignments, effective and efficient communication is a very vital aspect of a business that wants to succeed. Therefore, being one of the fundamental needs of a business success, every organization needs to make sure the systems are modern and that they function accordingly. Nowadays, a large number of businesses are getting completely immersed in upgrading their communication systems by involving the networking elements. This means that, most of the businesses are actually using the telecommunication systems to carry the communication operations of their businesses. Through his, most of the business employees get the opportunity to share information with each other and especially with their managers or the top management teams. In addition to that, through the use of networking elements, every business is certainly able to manage its operations especially in regard with telecommunications services. However, to achieve this objective, a business has to undergo different challenges and consider certain aspects of communication systems development and usage. Some of the issues include, the cost, effectiveness and efficiency, reliability of the systems, relevance as well as the availability of work force, skills and expertise to name a few things to consider.
In that case, in this research paper, we will be dealing with two organizations that were discussed in the second report, i.e. the University and the Software development business organization. Apparently these two business organizations have different needs and therefore require different communication systems and networking elements to be able to achieve their objective of ensuring effective communication in the work place. This shows that businesses need to choose their communication and network elements according to their industries, needs, customers, users, size among other things. Therefore, with that in mind, this research paper will give a clear understanding of what is to be considered before a business chooses a communication systems and what should be done to make them effective and efficient. Additionally, it will give a discussion of what network technologies a business can adopt and the influence the change will cause to the management structure and technique. However, the research paper concentrate mostly on just these two types businesses as its reference aspects. Nevertheless, the information will be discussed in general terms then use the businesses as an example.
The two business are completely different and from different industries and therefore, the communication systems needed by each are completely different. In addition to that, they both need the systems because of different objectives and goals and therefore giving them the reason to acquire the systems differently as well. For instance, the University is business enterprise that deals with students and its main objective is to be able to provide the best education systems or knowledge possible. On the other hand, the software development organization deals with clients who needs software help or software system installation. This shows that apart from the difference in business industries, the two organizations have different clients or users and therefore their needs will have to vary. Therefore, in that case, this research will be able to provide the information needed for both businesses to upgrade their communication systems from their current ones to better levels. Also, it will provide ways in which the two organizations will manage the new systems and the benefits that will accrue to their usage compared to their current communication processes and systems.
Use of network technologies for the university
Typically, this is an academic institution that is responsible for education and knowledge provision. Therefore, it deals with clients who are students but also manages the employee work force. Therefore, this means that the University has to consider the fact that its communication systems users are both the students and the employees who include the lectures, librarians, social advisors, academic motivators, parents and guardians, school administrators and the school board of directors among others. Therefore, in that case, it has to improve its communication systems to systems that can be used by every possible user in the institution. The following are some of the network technologies that the University can adopt to be able to improve its communication systems and network management.
Install a Duplex Communication System
This is a system that is applicable on most businesses communication systems. Usually, it has a two connecting devices which help two parties get connected and receive information from each other even when they are miles apart. They can be installed in an organization to help transfer information between devices like computers or to help people pass information. In that case, the university can install these type of technological systems to help it ease and fasten its communication process. For instance, the communication between online students or students from different states can communicate easily through skype or internet very easily with the help of such a system. This means that the system will enable the lecture carry out his operations even when not available.
Installation of internet software
This is basically world-wide wireless systems or software that interconnects computers with one another. It is a software that helps people communicate with each other via video calls, messaging and audio calls among others. This software has become a major part of the technological advancement. This is simply because it is the software that holds all the social networks together and helps run them (Nunes et al, 2014). Therefore, no individual or business can access any of them without access to internet. Additionally, it has become a major aspect of most businesses communication process. Through internet, many businesses are able to share information with other businesses, their customers, competitors, employees, financiers, advisors, investors to name just but a few. For instance, the University in question has a large number of employees and students to cater for and share information with. The internet can be used by students when applying for courses especially from different states, potential employees applying for jobs in the university, lecturers from other states can deliver lectures online with the help of internet, the university can advertise job or student vacancies to the public with the help of the internet to name a few uses. Therefore, it is clear that the university can improve its general operations by installing the internet software.
A firewall is a system device whose purpose is to manage and control information users. This means that, it is responsible for allowing the authorized personnel to access the information while rejecting the unauthorized personnel. In other word, it is a security device that control information or data access of the system users. This system is used by almost all business to keep information from unauthorized access. Apparently, no business that wants to share its secrets with individuals who do not matter and therefore, create such a device to keep the information to itself. Through this, a business’s data will be safe and far reduce the chances of theft. Therefore, in that case, the University has an opportunity to install such a device to be able to keep its information from unauthorized persons. It can use methods like password applications, key card applications and physical locks to name a few if them. This technological device can be applied especially when it comes to information access by the board of directors, parents and the management team. However, when it comes to all employee information, i.e. salary payments, amount of taxes paid, personal information, should also be kept private and therefore should be protected the best way possible. By doing this, the university will be able to carry out its operations effectively without complains or pressure from the employees. Also, there will not be destructions of the daily operations because of information theft claims from other parties whose data is vital and should have been kept secret.
Use of modern computers
Technologically, the computer machines and software have been improving with time. The modern computers have proved to be much faster and more effective than the current of some centuries ago. The current computers process data easily, faster and give clearer results. The current computers have proved to be extremely reliable and relevant for most business’s operations. In addition to that, they have become very effective and efficient when it comes to either service or product production and delivery. Therefore, computers are certainly the most used machines in businesses when it comes to advertising, supply chain management operations, product distribution, sales operations to name just but a few. However, for the case of the University in question, the since its product is service delivery, then the use of current modern computers will certainly play an important role for its operations. For instance, when the university wants to advertise its job vacancies, educational events, services they offer, university tenders to name a few, they are likely going to use the computers to perform that objective.
Furthermore, bearing in mind that the current computers have a very large information storage system and devices, then the university should certainly take advantage of that fact. This is so because, when a business operates with such a large number of students and workers (around 20, 000 people) then it has to store all of their information. Also, it has to ensure that the information is safe and correctly stored. One of the most important things to note about the university is that because of the fact that it deals with students, they will definitely use computers to do their research and many other activities involved with technology. Therefore, it has no choice but to purchase the best computers in the market to be able to facilitate and meet the students’ needs. The use of computers will improve communication among the users because the computers will make communication easier and faster compared to previous communication methods. This is simply because computers are also used for communication media like through skype, emails messages, video sharing and calls as well as audio calls. Computers are basically a wide range of communication platform. This is enabled by its technological advancement and software systems that are installed in it to make it functional.
With that information, it is clear this is one of the technology advancement that can help the university improve its business operations. They can be used by the lecturers to teach, by the management to store student and employee information, by the financiers to evaluate university performance, students to do research and financial analysts to evaluate and analyze the financial status as well as produce financial reports among others.
Other technologies that the University can use include things like: increasing access to internet and improve its network structure to suite its users. Through this aspect improvement and technology usage, the university will definitely improve its communication process and business operations just like any other business.
Use of network technologies in the software organization
This is a business organization that clearly deals with installation of software for other businesses as well as individuals. Apparently, it is a business that has already installed some networks like the LAN/WAN which means that its operations are probably better compared to the university operations. However, this kind of business generally needs a lot of network access and software improvement and updates for it to keep being in business. In other words, this is a business entity that is likely going to rely on network service and access for most of its operations or rather all of them. This organization basically deals with either individuals or other organizations that need technological advancement. Also, considering the fact that its service include software installation and development, then it must also be extremely technologically advanced to be able to serve its customers or clients. Therefore, in that case, the software organization has to maintain the best communication systems in its place and has to ensure that they are frequently updated to the current versions. The following are some of the technologically advanced systems that the organization can use to improve its communication and business operations.
Use of modern communication components
These generally refer to the most modern technological communication components available in the market. These components play an important role in ensuring that information has reached a certain destination without disturbance or being distorted. Some of them include: modems, data switches, multiplexers and front-end processors among others. Each of these components play a different role in ensuring that communication in a business is complete and effective. However, most of these components are used in computers whereby they only help in identifying the input and transferring the output or message. However, they are better than other modes of communication because they ensure that the information is intact and not distorted. Therefore, if the software developing organization decides to make use of such kind of communication components, then they will be able to improve their operation techniques. However, at most times, they will only be able to transfer data just internally ad not with other businesses. This is certainly one of the best ways of improving internal communications between employees.
Use of communication networks
These are networking systems or software packages that are used by businesses to communicate through the internet. These networks help to connect different computers with each other for them to be able to share data. They are networks that can be used by computers in different locations at once (Chen et al,2014). Therefore, they can support communication even for parties who are miles apart or very close. Therefore, some of these networks include the following: Local Area Network (LAN), Wide Area Network (WAN), Metropolitan Area Network (MAN), Remote Job Entry (RJE), Distributed Data Processing Network and Gateways. These are networks according to the geographical area of a business. Apparently the software organization has already installed some of these networks like the LAN and WAN which they are currently using to carry out their operations.
However, the organization should not make use of just these networks, it should also install other networks that are more technologically advanced like the Public Switched Telephone Network, Public Data Network and Integrated Service Digital Networks (ISDN). These are the most current networks that are being used by individuals as well as by large organizations. By including these networks in its list, its operations will be run much faster and increase the motivation of its employees. Additionally, the business will be able to communicate more effectively with their current customers. Also, it will gain a better advantage of communicating and attracting new potential customers who need such services and technology advancement in their businesses.
Use of international data communication networks
These refer to the national and international networks that some businesses install to be able to operate in different locations. They are used in either computers or mobile phones. Through these networks, businesses or individuals are able to share data and information with specific persons or clients in different levels and geographical locations. However, some businesses prefer the use of bypass networks to communicate and share information rather than make use of the commonly used public networks simply because of the congestion experienced in those networks (Wei et al, 2014). The bypass networks are mostly used by private businesses which need fast and easy business operations and communication process. For instance, because the software organization in question operates with software installation and usage, then it should also prefer the bypass network which has been proved to be faster and reliable for most businesses. By using this, they will be able to respond to customer complaints effectively as well as deliver their services efficiently too. Also, this will be an easier way to increase and improve its operational process simply because it will be managing the network on its own.
Implement effective data communication concepts
Every communication process must have some very fundamental aspects implemented or in place for it to be effective and efficient. Therefore, every business that deals with software installation or software development services should ensure that its communication process and business operations are complete. For such an organization, the most vital concepts that should be put in place relate to technology advancement equipment or machines which include the following:
- The computers are modern and technologically advanced, i.e. in terms of speed, data processing, data production and data transmission among other things.
- Effective and efficient communication channels
- Modern and effective communication modes
- The process is reliable, effective and efficient
- Computers have the capability of switching its communication process
- Ensure availability of communication protocols and network topologies.
These are generally the most important aspects of a business whose objective is to increase and improve its communication process. Apparently, in the case of a software developing enterprise, it needs its data to be transferred faster and easily and the above mentioned are some of the procedure or standards that it must achieve to achieve that objective.
Other methods of improving business operations and communication process in a business like aa software organization include: increase internet access especially when it comes to speed, use of URL links to share information, use of wireless network technologies, use of network links to carry out network access operations to name a few.
From this research, I have realized that technology advancement, improvement of communication process and business operations improvement are business objectives that are technically inter-twined with each other and therefore at most times, they rely on each other for success. However, different businesses depend on different technological advancements to be able to improve the other two business objectives. Also, nowadays, it has become a norm for businesses to use technological improvement to carry out most their business operations and especially conduct their communication process. In relation to that, it is clear that almost all of them have faced a lot of challenges in doing so, like lack of funds to finance the operation, lack of technical support, lack of labor force with the required skills, increased chances of failure among other things. Nevertheless, it is not a fruitless idea because most have succeeded by the help of technology for a very long time.
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