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1. Give a critique of the measurement process and the data collected. What other data might have been collected? What additional information would you like to know about the collection process?
2. Fit defect detection curves to the data, and assess the goodness of fit of each – do they fit well? Estimate how many defects are still in the system, after the 300 known defects have been found.

For the following tasks, select at least 3 metrics for measuring the test and repair process. Some possible metrics for showing progress in each week are:

a. Estimated number of unfixed defects (both found and unfound) in the software.
b. Total  impact of found defects still to be fixed (where major defects have   7 times the impact of minor)
c. The average time in the “to be fixed” queue of major defects which are still to be fixed
d. The ratio of defects fixed to defects found.
3. Suggest strategies for allocating staff to find and fix defects over multiple weeks, and for prioritizing defects to fix. For instance, one possible staff allocation is to have one person locating defects and two people fixing them. Because you have limited resources (75 person hours per week), you cannot fix all the defects at once. Possible strategies for prioritizing defect fixing could be:
  • fix defects in random order
  • fix easy defects first
  • fix hard defects first
  • fix  major  defects first
  • fix minor defects first
  • fix defects in the order they are found
  • . . . something else (describe carefully)
4. Produce a table and/or graph (using Excel is acceptable), showing your selected metrics, for each of at least four different strategies for allocating staff and prioritizing defect fixing. To reduce the number of graphs you need to produce, you may choose to overlay graphs. A suggested approach is to stick to one staff allocation metric, and compare defect prioritization strategies; but you may select another if you wish, giving reasons.

As an example: you might include a graph showing what a single metric looks like, for a fixed staff allocation strategy, for each of four different defect prioritization strategies.

Include your tables or graphs in a report section in which you state your objective in performing these simulations, identify any assumptions you needed to make, and present the results. Also state any limitations in your approach.

5. Write a discussion section, and relate the results you have found to system reliability and customer satisfaction. Which strategies would result in better reliability or satisfaction? Consider your use of resources. Could the performance of your team be improved if a tester were shifted to repair activities for a few weeks, say? Or if one of the repair engineers were shifted to testing? If you wished to minimize the time for which major defects went unfound and unfixed, how would you allocate staff?
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