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CJSP 109 Interpersonal Communication Skills

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1.Why do human beings communicate?  

Provide 1 example of how you use interpersonal communication to meet each level of Maslow’s hierarchy of needs.

2.Explain the following four potential responses to conflict. Based on your personal life, provide a specific example of how you used each response and explain the outcomes.

  1. Exit response
  2. Neglect response
  3. Voice response
  4. Loyalty respons

3.Regarding communication climate:

Identify one relationship in which you have a confirming communication climate. Use examples to explain some of the elements that have influenced this relationship to be confirming.
Identify one relationship in which you have a disconfirming climate. Use examples to explain some of the elements that have influenced this relationship to be disconfirming.

4.Regarding mindful listening:

Why is mindful listening an important component of interpersonal communication?
What obstacles to listening (or forms of non-listening) do you use and need to watch out for?

5.Regarding perception and communication:

How does perception affect communication?

.Provide an example of a perceptual error that you have made in the past.

Provide examples of 2 guidelines that you will try to follow to enhance your perception as a SSW.

6.Explain the importance of using I-language in interpersonal communication.

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