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Business Context and Processes

The Great Korea has been the organization that has been selling and distributing the products for the manufacturers known best in the Korean groceries. They have been experts in various types of canned foods and the bottled drinks that are produced at Australia.

The owners have been considering the necessities to be competitive in effectively supplying the products in time at the reduced costs. This is discussed in this report for better management and the effective usage of IT.

The report has analysed the business problems and the contents of the portfolio. Then it has included the business case and the stakeholder analysis delivering the knowledge source and the required data collection. Then it has included the business context and the business processes.

The consumers have been shopping that boundary of the store at the cost of the centre of the store categories. Hence this has been a challenge weighing Great Korea.  The consumers have been looking for what they have been deeming for creating the healthier products. The company has been also struggling with the luring customers back to the main store or to fetch ways for developing the enticing products for the perimeter of grocery store.

The consumers have not been focused on the food fit regarding dieting in terms of cutting of the calories and fats. Most of them have been currently motivated in purchasing the products they have been deeming to be more nearly aligned with the wellbeing and health. The Great Korea from the previous years was revamping that the product line from the perspective of marketing product packaging for shifting the message towards more wellness and health offering overall (Brynjolfsson, Yu and Rahman 2013). In the previous years they have taken the oath to eradicate the artificial ingredients from certain portions of the portfolios. The rise of the organic and natural products: The Great Korea has been extending their portfolios with the organic and smaller companies. These are particularly regarded as the threats.

As more and more consumers shifting to the preference for the manufacturers and online shopping, they have been finding method for adopting the e-commerce as the part of the marketing and sales strategies (Chiu et al. 2014).

The major organizations like the “FDA” and “WHO” came out against the intake of high sugar. The challenge has been that various manufacturers have been adding sugar and the other sweeteners to the products that have been ranging from the condiments to the pasta sauce (Gornall 2015). As more consumers have been reading the labels of products now days, they could also spell the trouble for all those manufacturers.

Challenges and Solutions

The scopes of improvement for Great Korea have been that they could shift their portfolios of products in the direction promoting the new and the reformulated food and beverages reformulated for the youth and children oriented foods. These have been lower substantially in the entire calories, lowering the fats, added sugars and the larger in nutrition. They could also work with the scientific, government, consumer groups and public health for developing and implementing the advertising and labels for the empirically validated rating system across the industry (Mitchell 2015). This also includes the graphical representation that has been appealing to the youth and children for conveying the quality of nutrition of the beverages and foods marketed to them and the families. Lastly they could engage the entire range of the marketing vehicles and the events for developing and promoting the healthier affordable and appealing beverages and foods for the youth and children.

The various business solutions though ICT have been discussed below:

Great Korea could overcome the limit of the fresh production of agriculture and simply process the foods. Through ICT they could move from the basic food to the high quality, diversifies but simple products (Buhalis and Amaranggana 2013).

The shipments, import and export amounts could be expected to be higher through ICT. They can import the nutritional supplemental products and the foods containing the EPA/DHA.

The ICT has been effective in the using the microbial metabolic technologies of engineering and the food products that have been containing the microorganisms. Recently the ICT has been helpful in to include lycopene and the other materials to the amino acids, organic acids and carotenoids. Particularly, the ICT could be useful in using developing the disease prevention materials, cosmetic materials, anti-aging materials and the supplements for increasing the demand. For a very long time, the nation Korea has developed the infrastructure like the facilities, manpower and capital. This has been to the fermentation technology in the amino acid and the fermentation of the nucleic acid (Krammers et al. 2014). This could be judged in the sector where the country has possessed the global competitiveness.

Following is a context diagram that gives an overview of the stakeholders; those are interested in development of the E-Portfolio system.

Figure 1: E-Portfolio System Context Diagram

(Source: Created by author using MS Visio)

The stakeholders shown in the diagram each have different purpose to use the E-Portfolio system in the Great Korea Company. EP consumers and the EP providers as represented are the business stake holders, those who use the E-Portfolio system to be involved in the KW trading businesses (Kwon et al. 2014). The stakeholders depicted in the figure, interact with the ‘front office’ of the system. Contribution of other stakeholders will be valuable for the E-Portfolio system once the system will be maintained, operational and manage the systems. The definition of an E-Portfolio system stakeholders focuses on the KW trading business taking under the consideration of the aspects that are related with the LP (Low Power) trading business with the wider context of the Great Korea company businesses. However, the organizational partners depicted in the figure can access the E-Portfolio system only by the Prodis. This choice can be motivated through the wills of the Great Korea community group; something same that is happening to the CWPro contract based registration with the Great Korea Company. Among all the stakeholders depicted in the figure only the General Manager, IT Manager, and IT technicians of the Great Korea company group can be steadily available as the source of information during this project. The stakeholders that are directly involved in KW trading business and who are the final users of the E-Portfolio system are as: EP providers, guests, and EP consumers. Following is the detailed description of the stakeholders of the Great Korea E-Portfolio system.

The Role of ICT in Business Development

Stake holders

Description

IT Technicians

These IT technicians have the responsibility to maintain and implement the E-Portfolio system in the future updates. These may be involved in the LP trading business, but cannot have any role to play in LP providers (Aris and Abbas 2015).

Guest

The E-Portfolio users, who are not registered in the E-Portfolio system, are the guests for this case. These guests can be the individual of the Great Korea Company or from the external of the organization. The interaction of these users with the E-Portfolio will be limited.

Prodis

The Prodis system is responsible to manage the partners of the Great Korea Company and enable its LP trading business. The Prodis system is also responsible for the interaction with the E-Portfolio system in order to provide automatic EP updates and verification about IBLC community partners.

Group General Manager

These IT Managers are responsible for the configuration of the E-Portfolio system in manner to maintain the system and manages the rights to access to the users. Group general Manager is also responsible for this implementation within the Great Korea Company (Bhattacharya and Coombs 2017, p.58).

EP Consumer

These are the stakeholders represented on the demand side in the trading business of KW system.

EP providers

EP providers are none other than the Great Korea’s individual partners who are playing the role of EP provider for this case.

General Manager

The General Manager in this table is the owner of the E-Portfolio system that is being implemented within the organization. He is interested in managing and monitoring the performance of the E-Portfolio system in terms of transactions and users (Seo 2012).

The purpose of this Context Statement is to define the aim and scope of the E-Portfolio system and place within the context of the business. The E-portfolio system is required by the Great Korea to support the grocery business within its community (Mummalaneni 2014). The E-Portfolio system can be considered as the part of to-be the Information Communication Technology (ICT) infrastructure is the part of the to-be that will be operative in expanding the business context. Here is only another system operating is Prodis system in the to-be ICT infrastructure. The business context statement is composed of two parts, for the E-Portfolio system, which can be explained as:

Firstly, An UML context diagram, which shows the interested stake holders as mentioned above in figure 1, who have balanced contribution in the usage and development of E-Portfolio system. Secondly, the definition of EP used within the Great Korea community, which contains the elements that are responsible for influencing the E-Portfolio System Context.

The Great Korea is an organization in the market where KW trading business occurs. In this KW trading business can be the offer side represented by KWs; the demand side can be represented by the parties that are looking for the KWs, which includes partners of the Great Korea company on both sides. A KW is recommended because of the human being’s status of the individual that cannot be compromised or traded in the literal sense (Callan, Johnston and Poulsen 2015). The real good because of which, KW is being recommended because of the knowledge of KW that can be offered for the Great Korea. Added value can be provided for the KW in the demand side that is being represented as “purchases”, this knowledge in exchange for “goods”. Depending on the demand actor these “goods” can varies, which can be either a KW or an organization. The two reasons that are correlated and which can offer themselves in the KW trading can be stated as; firstly, Effective deploy of the knowledge by finding the job positions and secondly, effective development of the knowledge by purchasing products (Vajhayil and Balasubramanian 2014).

Within the Great Korea organization community EP can be considered as a meta-knowledge about a KW or an individual partner (Coulon 2012). This meta-knowledge is variable depending on the EP. In the sense of keeping EPs professionally meaningful, easy to control and retrieve the reliability of the information that is being stored in it will need each EP to have pre-defined structure. An EP is composed of professional information, list of skills, and personal information. Personal information includes name, date of birth, surname, and account information of the individual partners. The professional information may be referred to the working or study career, which is composed by a set of activities and the account number defines the unique identity of the individuals.

E-Portfolio System and KW Trading Business

Business Process can be defined as the process of the business of the domain that are relevant to this E-portfolio system, and which will help in meeting the goals of the organization (Gibson et al. 2015).

 

Figure 2: Business process for the Great Korea Company

(Source created by author)

This can be better clearer by following diagram:

Figure 3: Create EP Process

(Source: created by Author)

This process is triggered by the EP provider that fills-in the individual EP as per the Great Korea Company EP predefined format (Balaban, Mu and Divjak 2013). The E-Portfolio system is sent to the Prodis for the following purposes:

Firstly, to check whether the EP provider has the activities that are already stored within The Great Korea community or not. For a case, the EP provider has LP booking history that is prior to the individual registration to the E-Portfolio system, and then only this is added to the individual EP. Secondly the activities into the EP that are not present earlier in LP booking history of the EP provider, and then these are added to the individual Prodis LP booking history (Chan 2012). 

This process is being triggered by an EP provider, who is willing to make changes to his or her EP. This modification might be the concern that is related to either the information stored in the EP, or according to the Great Korea Company EP predefined format, or the privacy and authorization measures. These modifications on the EP are being checked by automatic task, in order to see whether the activities or account information have been modified (Gracia-Penalvo et al. 2014). In the primary case the EP will be sent to the Prodis, which stores updated the great Korea’s account activities and information asLP booking transactions. 

This process is being triggered by the EP consumer, who wanted to access the information about an EP in his/her EP selection. ThisAcquireEPprocess provides opportunity to the EP consumer in order to access the information that is being stored in a specific EP. This process is being performed for each of the EP, which belongs to a EPs selection that is being created by the EP consumer in the process of Select EP process (Hamalainen 2013). This process is being modelled as shown in the above figure.Access to an EP is being protected by the information measure that is being specified by an EP provider in the respective Manage EPprocess. The CheckAuthorization History task automatically checks the authorization of the individuals (Gorbunovs, Kapenieks and Kudina 2014).  

Definition of EP within Great Korea Community

This process responds to the activities that has been partially enabled and Purchase KWactivity by the E-Portfolio system of the wider process of KW trading.The Offer LPprocess that is being modelled above is a business process of the business process of LP trading, which relates to the wider process of KW trading business (Abidin, Uden and Alias 2015). ThisOffer LPprocess is being enabled by the Prodis system. However it can be related to the business processes of the E-Portfolio system. In case, if the following condition on wider process of KW trading business occurs: Firstly, the offer to the KW is about LPs and secondly, The LP individual consumer isthe EP provider too.

Conclusion:

The above report has been prepared from the perspective of a business analyst. The report is helpful in performing the business knowledge audit of the Great Korea organization. The study has particularly demonstrated the food industry scenario regarding the functional units, jobs and roles. It has identified the data needed to be gathered from the people. This data is to be utilized with every knowledge and roles. The Context Statement has been defining the aim and scope of the E-Portfolio system and place within the context of the business. The Great Korea is an organization in the market where KW trading business occur which is taken as the business case in the report. The business contact of Great Korea is documented here. It has shown the functional relation between the processes. It has also justified the properness of the diagram used using the modelling tool. 

References:

Abidin, W.Z., Uden, L. and Alias, R.A., 2015, August.Social Capital-Knowledge Management (SCKM) Analysis Framework on an E-Portfolio.In International Conference on Knowledge Management in Organizations (pp. 754-769).Springer, Cham.

Aris, F.M. and Abas, Z.W., 2015.iGRAPHIA–AN ONLINE COURSE ON INTERACTIVE PORTFOLIOS FOR ASEAN-ROK HIGHER EDUCATION STUDENTS. Asia-Pacific Collaborative education Journal, 11(2), pp.71-86.

Balaban, I., Mu, E. and Divjak, B., 2013. Development of an electronic Portfolio system success model: An information systems approach. Computers & Education, 60(1), pp.396-411.

Bhattacharya, M. and Coombs, S., 2017. How to Enable Student Formative Learning and Assessment: Formalytics for Learning Enhancement. In Smart Learning Conference Proceedings (p. 58).

Brynjolfsson, E., Hu, Y.J. and Rahman, M.S., 2013. Competing in the age of omnichannel retailing.mItsloan management Review, 54(4), p.23.

Buhalis, D. and Amaranggana, A., 2013. Smart tourism destinations.In Information and communication technologies in tourism 2014 (pp. 553-564).Springer, Cham.

Callan, V.J., Johnston, M.A. and Poulsen, A.L., 2015. How organisations are using blended e-learning to deliver more flexible approaches to trade training. Journal of Vocational Education & Training, 67(3), pp.294-309.

Chan, K.S., 2012. Building an e-portfolio with a learning plan centric approach.Journal of Zhejiang University Science C, 13(1), pp.37-47.

Chiu, C.M., Wang, E.T., Fang, Y.H. and Huang, H.Y., 2014. Understanding customers' repeat purchase intentions in B2C e?commerce: the roles of utilitarian value, hedonic value and perceived risk. Information Systems Journal, 24(1), pp.85-114.

Coulon, M., 2012 Portfolio orientation in new product development.

García-Peñalvo, F.J., Johnson, M., Alves, G.R., Minovi?, M. and Conde-González, M.Á., 2014.Informal learning recognition through a cloud ecosystem.Future Generation Computer Systems, 32, pp.282-294.

Gibson, D., Ostashewski, N., Flintoff, K., Grant, S. and Knight, E., 2015.Digital badges in education.Education and Information Technologies, 20(2), pp.403-410.

Gorbunovs, A., Kapenieks, A. and Kudina, I., 2014 ADVANCEMENT OF E-PORTFOLIO SYSTEM TO IMPROVE COMPETENCE LEVELS E-portfolio sist?maspilnveidošanakompeten?ul?me?upaaugstin?šanai.

Gornall, J., 2015. Sugar's web of influence 2: Biasing the science. BMJ: British Medical Journal (Online), 350.

Hämäläinen, H., 2013. Integration of learning supportive applications into the development of the e-portfolio construction process.ActaUniversitatisLappeenrantaensis.

Kramers, A., Höjer, M., Lövehagen, N. and Wangel, J., 2014.Smart sustainable cities–Exploring ICT solutions for reduced energy use in cities.Environmental modelling & software, 56, pp.52-62.

Kwon, H.I., Kim, D.J., Ryu, G.J., Kang, J.H., Park, J.S. and Joo, H.Y., The Framework of the Smart Learning Infrastructure in South Korea-Focus on Agriculture Education System.

Mitchell, J.S., 2015 Plan Opportunities for Improvement. Operational Excellence, pp.229-245.

Seo, D., 2012. Policy implication of lifelong learning program of EU for Korea.Procedia-Social and Behavioral Sciences, 46, pp.4822-4829.

Vazhayil, J.P. and Balasubramanian, R., 2014. Optimization of India’s electricity generation portfolio using intelligent Pareto-search genetic algorithm.International Journal of Electrical Power & Energy Systems, 55, pp.13-20.

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