Improves students' communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Introduces students to communication theories and concepts applicable in a business and academic setting. Illustrates and puts into practice skills required to improve interpersonal communication competence.
Module 1 – Essentials of interpersonal communication
Topic 1: Communication theory and practice
Topic 2: Non-verbal communication
Topic 3: Personality, listening and feedback
Module 2 – Academic communication skills and writing
Topic 4: Information literacy and academic integrity
Topic 5: Critical thinking, logic and perception
Topic 6: Academic essays and reports
Topic 7: Business writing
Module 3 – Applied business communication
Topic 8: Intercultural communication for business
Topic 9: Presentations and persuasion
Topic 10: Negotiations and interviews
Topic 11: Groups, meetings and discussions
Topic 12: Trust and conflict
The aims of this assessment task are threefold:
? A model essay structure
? Connecting your ideas, linking words
? Editing your assignments
? How to write a good introduction
? How to demonstrate critical judgment
? Writing analytically and persuasively
? Reflective writing
? Writing paragraphs
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