COM200 Introduction To Communication

Write an essay that:

 

Describe the stages of the helping process.

Integrate the communication skills that are important at each stage of the helping process.

Identify barriers to communication that may impact the engagement process.

Discuss how the potential barriers to communication might be addressed. 

Introduction

The essay helps in the overall analysis of the process of helping which is essential in the success of the organization along with analysis and identification of three phases of the development which is assessment, planning along with implementation. In order to help the different clients the different kinds of human service professionals are required to understand, utilize and study the different kinds of phases of the helping process.

The process of helping is the fundamental technique in which the different professionals reach out when they are in need and this will help them in providing huge support along with the structure which is essential and necessary in nature for influencing the potential which is required to develop along with grow in positive manner.

The respective three phases are required to be analyzed in an effective manner wherein the three major components of the process of helping is inclusive of cash review, documentation, report writing along with the different participation of the clients (Banks, Burch & Woodside, 2016).

Stages of Helping Process

The different kinds of stages of the helping process are inclusive of the following:

Assessment is the first stage in which this can be seen that through the help of the phase of assessment, the different kinds of helpers begins in analyzing the client along with the overall situation. The phase of assessment of the process of helping is the different kinds of first thoughts along with the different kinds of interactions with the clients. This is one of the most effective kinds of phase in the process of helping as this helps in setting up the different other stages. The environment of the client helps in making the accurate kind of assessment and during the respective stage, this is essential in nature to gather the information which is available along with assessing the same in an efficient manner. The skillful kind of interview will be useful in gathering the different kinds of data as during the review of the case, this is essential in nature that the new assessment are being made on the data along with the different other essential elements.

Implementation along with attainment of the goals is the other aspect in which this can be seen that this stage is essential for prioritizing the goals into different kinds of tasks along with the sub-goals as well. Furthermore, in this respective stage, the proper selection along with implementation of the interventions is essential through proper planning of the implementation of the tasks in an appropriate aspect and manner.

Furthermore, in this implementation stage, this enhances the overall self-efficacy along with maintaining the focus with the different sessions is essential in nature which will be helpful in managing the different kinds of techniques in an appropriate manner. With implementation of the same, this helps in resolving the different kinds of barriers which helps in enhancing the awareness by employing the additive empathy and this will help in resolving the resistance of the employees in the different kinds of organizations effectively as well.

Termination along with evaluation is the other aspect in which this will assist in evaluation of the readiness for the termination. Furthermore, in this respective stage, this will help in mutually planning for the termination and this will become most active and positive kind of termination of the relationship in a positive manner. In this stage, the results will be evaluated through planning of the different kinds of strategies which will assist in maintaining the overall change along with the overall continued kind of growth.

Furthermore, the evaluation of the different results is essential in nature and this is possible in the respective stage as well. The conducting of the follow-up action is required to be done which will assist in managing the overall effectiveness and the other kinds of activities in an appropriate manner (Reynolds, 2017).

Integration of Communication Skills in Stages of Helping Process

The proper integration of the different communication skills is essential in nature in the different stages of the helping process. In the assessment process, the basic communication skills is essential which is required to be adopted wherein there will be inclusion of open-ended and close-ended questions along with usage of both formal and informal methods of appraisal. The main aspect of the assessment is to help the clients in managing the different doubts of the clients effectively.

Secondly, in the next stage of goal setting and orientation, the proper techniques of confrontation, visualization and imagery are required to be taken into consideration which will be beneficial for the overall success of the firm and the candidates which will be useful for the different aspects. The affective kind of intervention is helpful and is designed in such a manner which will help the clients in focusing mainly on the feelings and this will be beneficial for the success of the organization (Maluccio, 2017).

Thirdly, cognitive kind of intervention and communication is essential in nature which will assist the different clients in changing their system of belief and this will be beneficial for analyzing their issues in an appropriate aspect. The flexibility is essential in the helping process which will be helpful in managing the different doubts of the clients effectively (Hanson & El-Bassel, 2014).

Lastly, the behavioral interventions are designed in such a manner which helps the different individuals or the clients in replacing the different maladaptive kind of behavior to the more desirable ones in an efficient manner.

Identification of Barriers to Communication that Impact Process of Engagement

There are various kinds of barriers in the process of the communication which can create a huge impact on the engagement process. The different kinds of communication barriers are described as follows:

Firstly, there is lack of proper alignment, insights along with the focus on the top in different kinds of organizations. In different kinds of companies, this can be noticed that the higher officials in the organizations do not consider the feedback and other surveys of the employees who are working in the organization. The first challenge is related to mindset along with setting of the priority and this will be difficult for the process of engagement in the organization (Shapiro & Carlson, 2017).

Secondly, the saturation of the different communication channels is the other issue which can be seen in the process of engagement as improving the same, there will be requirement of huge level of employee engagement and communication which is not present in many organizations in the economy. In order to try to receive the attention of the different employees, this will be difficult in nature in managing the overall efficiency and the communication plays a major role in reducing such risks effectively as well (Cormier & Hackney, 2015).

Thirdly, engagement of the leadership behaviors do not come naturally wherein this can be seen that inspirational kind of communication along with the greater level of transparency are simplest along with immediate improvements a leader make towards greater engagement of employees. Furthermore, this can be seen and analyzed that the leadership approach is ineffective and this will be disadvantageous for the organizations.  

Lastly, the bringing the rest of the company along is the challenging situation in which this can be noticed that there are various organizations in which this can be seen that the leadership is not effective in nature and this can be issue for the organization as the leaders do not take into the consideration the different kinds of approaches of the employees in the organization and this affects the overall productivity of the firm in a negative manner.

Addressing of Potential Barriers or Issues

These are the different kinds of potential barriers or issues which are required to be analyzed in an effective manner. In order to address the different kinds of issues, this will be beneficial for the success of the organization and the employees along with the clients of the organization as well. The communication process is required to be strong in nature which will be beneficial for the organization for gaining competitive advantage (Brandon, 2016).

The engagement of the different employees in the workplace is essential in nature which will be helpful in managing the different kinds of conflicts and this will be assisting in managing the situation in a positive manner as well. Proper clarity of the thoughts of the different employees is essential in nature which will be providing a proper understanding of the different needs of the employees in the organization and this will be helpful in clearing the objectives (Yew & Goh, 2016).

Conclusion

Therefore, this can be concluded that the helping process is essential in nature in the different organizations as this assists in analyzing the different demands of the clients in an appropriate manner. Furthermore, there are different kinds of barriers which are required to be solved effectively which will help in managing the overall effectiveness of the firm and the employees in an efficient manner. The potential barriers can be reduced through proper implementation of the employee engagement which will be helpful in managing the effectiveness in an efficient manner.

References

Banks, B., Burch, T., & Woodside, M. (2016). Introducing Mindfulness and Contemplative Pedagogy as an Approach to Building Helping Skil

Brandon, D. (2016). Zen in the Art of Helping. Routledge.

Cormier, S., & Hackney, H. L. (2015). Counseling Strategies and Interventions for Professional Helpers. Pearson Higher Ed.

Hanson, N., & El-Bassel, N. (2014). Motivating clients with substance use disorders through the helping process. Clinical work with substance-abusing clients, 202-224.

Maluccio, A. N. (2017). Assessing outcomes in child and family services: comparative design and policy issues. Routledge.

Reynolds, W. J. (2017). Empathy is crucial to helping. In The Measurement and Development of Empathy in Nursing (pp. 17-29). Routledge

Shapiro, S. L., & Carlson, L. E. (2017). The art and science of mindfulness: Integrating mindfulness into psychology and the helping professions. American Psychological Association.

Yew, E. H., & Goh, K. (2016). Problem-based learning: an overview of its process and impact on learning. Health Professions Education, 2(2), 75-79.