The article is going to elaborate the importance of understanding a context in a communication scenario in order to make the interaction successful. The purpose is to explore different communication behaviour depending on the context and the people with whom the interactiona is going on.
According to Vl?du?escu (2014), it is known to all that informal languages what is being used in a comedy club cannot be approachable in a corporate meeting and communication style what is being followed with co-workers or friends is not appropriate to use while having dinner with family members. Therefore, the fine line between a personal and professional communication style has been identified what makes the purpose of interaction fulfilled.
For a personal context, as described in Martin and Nakayama (2013), informal tone is acceptable while communicating with family members which can be considered as a intercultural communication scenario. However, the approach will be different if someone is communicating with friends. According to the comfort level with the person and respecting the age and superiority the tone will be modulated. While communicating with grandmother one should not speak rudely or very fast. She may not catch up with the pace or the loud approach may hurt her. Generally senior citizens likely to feel lonely and it is important to keep them around family members. A smile, occasional hugs are some of the non-verbal modes of communication to make them feel warm.
On the contrary, a professional scenario demands a person to be precise and confident while presenting the argument along with that the physical gestures must be formal too. In some cultures direct eye contact with superiors is considered as bad manners yet in a professional scenario it reflects the person’s confident nature. This kind of basic knowledge helps to develop personality and improve understanding of contexts before communicating.
References
Vl?du?escu, ?. (2014). Communication Environment: Context/Situation/Framework. Journal of Sustainable Development Studies, 6(1).
Martin, J. N., & Nakayama, T. K. (2013). Intercultural communication in contexts. New York: NY: McGraw-Hill.
