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COMP5349 Cloud Computing Services

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Plagiarism is a form of cheating, by representing someone else's work as your own or using someone else's work (another student or author) without acknowledging it with a reference. This is a serious breach of the Academic Regulations and will be dealt with accordingly. Students found to have plagiarised can be excluded from the program.

Plagiarism occurs whenever you do any of the following things without acknowledging the original source:

  • Copyinformation from any source (including the study guide, books, newspapers, the internet)
  • Use another person's concepts orideas
  • Summarise or paraphrase another person's

How do I avoid plagiarism?

To ensure you are not plagiarising, you must acknowledge with a reference whenever you:

  • use another person's ideas, opinions ortheory
  • include any statistics, graphs or images that have been compiled or created by another person or organization
  • Paraphrase another's written or spoken

What are the penalties?

The penalties for plagiarism are:

  • Deduction ofmarks,
  • A mark of zero for the assignment or the unit,or
  • Exclusion from the

Plagiarism is dealt with on a case-by-case basis and the penalties will reflect the seriousness of the breach.

Short Answer Questions

Part A:


1. This question contains two sub questions a and b.

a. Explain the essential characteristics of cloud
b. Discuss four drawbacks of cloud computing. Give examples where

2. This question contains two sub questions a and b.

a. Give suggestions to make a local sandwich shop, more efficient. Describe at least three types of business processes that a sandwich shop Can any be better coordinated through the use of informationsystems?
b. Define the three primary components of a comprehensive customer relationship management (CRM)

3. This question contains two sub questions a and b.

Contains variable elements of comprehension, analysis, evaluation, and some application elements.

Information content misuse can create moral and ethical dilemmas that people are likely to face in the workplace. Is it okay to use content like music, movies, and books without paying for it simply because it?s available and „everyone else does?? content creation is expensive and relies on someone?s talents. The creators have a reasonable expectation to be compensated for their work. Information ethics govern the ethical and moral issues arising from the development and use of information technologies, as well as the creation, collection, duplication, distribution, and processing of information itself (with or without the aid of computer technologies). Ethical dilemmas in this area usually arise not as simple, clear-cut situations but as clashes between competing goals, responsibilities, and loyalties. Inevitably, there will be more than one socially acceptable or “correct” decision. For this reason, acting ethically and legally are not always the same. Answer the following questions:

a. Organizations should implement certain e-policies to protect themselves.
b. Discuss the authentication technologies that can be used to prevent hackers fromgaining access to organizational 

4. This question contains two sub questions a and b.

a. Themain information systems? activities that produce the information organizations use to control operations are:

Circle ‘Yes’ or ‘No’ where applicable for each term below: 































b. Thebelow illustration represents a Payroll Payment  What type of information systems is it? Why? What organisational level is it used for? Describe the activities depicted below.


5. This question contains two sub questions a and b.

The illustration below represents the relationship between the Firm, its MIS Infrastructure and Business Capabilities. Analyse it and determine whether the following statement/s represent true account of such relationship. Circle ‘Yes’ or ‘No’ where applicable for each item below:


Circle ‘Yes’ or ‘No’ where applicable for each item below:



The services a firm is capable of providing to its customers, suppliers, and employees are a direct function of its MIS infrastructure.



The only service that will be affected by the quality of the MIS infrastructure is the service provided to customers.



Ideally, this infrastructure should support the firm?s business and information systems strategy.



This infrastructure should support the firm?s information systems strategy, regardless of the business strategy.



The above illustration focusses more than anything else on the relationship between Business Strategy and IT strategy.



The above illustration represents the centrality of MIS infrastructure and services to the achievement of firm success.





Amazon is routinely sited as the most popular online shopping site. The main reason for this is that Amazon has been in this business more than any other businesses.



Ultimately, what the firm delivers to customers, its quality, is a direct function of the power of its infrastructure.



New information technologies have a powerful impact on business and IT strategies, as well as the services that can be provided to customers.

a. Describe the report depicted below. What type of information system produces suchreport? Justify your 


6. A family-owned manufacturer of budget products has grown exponentially over the last few years. However, the company is having difficulty preparing for future growth. The only information system used is an old accounting system mainly using spreadsheets. The company has one manufacturing plant located in Al-Ain; and three warehouses, in Al-Ain, Dubai, and Abu Dhabi. The sales force is national, and it purchases about a third of its parts and materials from a single overseas supplier. You have been hired to recommend the information systems it should implement in order to maintain its competitive edge. However, there is not enough money for a full-blown, cross-functional enterprise application, and you will need to limit the first step to a single functional area. Rank your choices of information systems, with justification. Use the table below to explain your order of choice/s.

Your order of Choice/s of

Information Systems




Part B:

Case Study/ Application Question- Answer the following question

Based on the course material, UPS Websites and relevant information resources available on the web, answer the questions below. Question includes sub questions. .

7. United Parcel Service Inc. (UPS), is a global company with one of the most recognised and admired brands in the world, using advanced technology, access to global resources, and an integrated network of physical, technological, and human assets.

a. Discuss UPS embracement of sustainable technologies and the benefits of doing
b. Discuss how could UPS benefit from cloudcomputing?
c. Discuss the types of ethical issues that might UPS encounter with the tracking technology it has placed in its
d. What types of security issues might UPS encounter with the tracking technology it has placed in itstrucks?
e. Apply Porter?s  Five  Forces  analytical  framework  to  UPS.  Your  answer  should include critical elements and supported with evidence/ 
f. IdentifyUPS?s competitive strategy using Porter?s generic strategies framework. Your answer should include critical elements and supported with evidence/ justification.
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My Assignment Help. (2021). Cloud Computing Services. Retrieved from https://myassignmenthelp.com/free-samples/comp5349-cloud-computing-services/resource-pooling-services.html.

My Assignment Help (2021) Cloud Computing Services [Online]. Available from: https://myassignmenthelp.com/free-samples/comp5349-cloud-computing-services/resource-pooling-services.html
[Accessed 11 April 2021].

My Assignment Help. 'Cloud Computing Services' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/comp5349-cloud-computing-services/resource-pooling-services.html> accessed 11 April 2021.

My Assignment Help. Cloud Computing Services [Internet]. My Assignment Help. 2021 [cited 11 April 2021]. Available from: https://myassignmenthelp.com/free-samples/comp5349-cloud-computing-services/resource-pooling-services.html.

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