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Core Elements Of Business Process Management Add in library

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Discuss about the Six Core Elements Of Business Process Management?



1) Letter to the employees of the organization:

To: All employees of the organization

From: Human Resource Department

Subject: Training details with Mark Roth

Dear All,

Through this letter, I want to attract the attention of all the employees regarding the training session that is to be conducted by Mary Roth. Mary Roth is Mark Roth, the trainer who failed in providing training to all the divisional vice-presidents. The time when he was giving the training, at that point of time he was undergoing through a huge mental pressure and hence was not in that stable mental state for providing excellent training sessions. The mental pressure was that the previous day before the training was held he told his parents, girlfriend and siblings about his plan for transgender transformation. Moreover at that time he was also undergoing some hormonal treatments for the surgery that was to be held after some months (Gilbert, 2015).

Later after his surgery I heard about Mary Roth who was performing very well in the training session and also gained the same reputation and career growth. But this time, I can assure you that Mary Roth will conduct the training session interestingly and it will help the trainers well in the customer research project. This time I am confident enough with her training sessions as because she is no longer in any kind of personal or mental stress. Moreover I will also like to add that Mark is now Mary Roth and hence has long hair, wears make up and wear female dresses.

I would like to request each one of the trainees to take the training session seriously and hence accept Mary Roth as she is. This will help in successful accomplishment of the training session.

Warm Regards,

HR department

2) While communicating this situation to the boss of the HR department it is necessary to keep in mind the discussion of the entire situation right from hiring Mark Roth to terminating him and then again hiring Mary Roth after some years for the same training session. The reason behind Mark Roth’s failure in delivering proper trainings session at that time was because of  his mental pressure as he informed the news of transgender transformation to his parents , siblings and girlfriend. Rosemann & Vom Brocke (2015) commented that this was an important issue in one’s life and hence this therefore distracted Mark to some considerable extent. So due to the high mental and personal stress, Mark was unable to deliver the training properly. Moreover this also needed to be communicated to the employees of the organization since they already had faced the problem due to his bad training session. As opined by Cornelissen et al. (2015) Mark’s transformation change need to be informed to the trainers since this is essential to inform them about the bad training session that they faced in their previous training session. But later after the transformation took place he clients of Mark Roth informed that Mary Roth was working excellent and superior in her sessions and hence it seemed the transition went well (Harmon, Green & Goodnight, 2015).



Rosemann, M., & Vom Brocke, J. (2015). The Six Core Elements Of Business Process Management. In Handbook on Business Process Management 1 (pp. 105-122). Springer Berlin Heidelberg.

Cornelissen, J. P., Durand, R., Fiss, P. C., Lammers, J. C., & Vaara, E. (2015). Putting Communication Front and Center in Institutional Theory and Analysis. Academy of Management Review40(1), 10-27.

Gilbert, S. J. (2015). The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies. Leadership.

Harmon, D. J., Green, S. E., & Goodnight, G. T. (2015). A model of rhetorical legitimation: The structure of communication and cognition underlying institutional maintenance and change. Academy of Management Review40(1), 76-95.


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