Yebhi.com is an online clothing store which has warehouses across the country.
Their main problem is order processing. The company is not sure if the order is being processed properly. They’re not sure if there is inventory available for the order the customer has placed, or the payment has been received so that the order can be shipped.
In this case, we will be building a system which would help them, view the order, check their inventory, process the payment, and make sure that the order has been delivered to the customer.
Identifying and describing the stakeholders:
The stakeholders in this case are the customers and the employees.
The Customer will have an account through which they can view the inventory, place an order, view the status of their order, check the delivery status of their order.
The Company Associate will have an account through which he can view the customer’s order, available inventory, billing mode, and delivery status of any order.
The Finance Team can only view the billing system. Through this they can view the mode of payment of the order, and the status of the payment.
The Delivery Agent will have access to the delivery system to check the delivery status of the order.
The targeted market here are the busy people who won’t have time to shop by going to the store.
User environments and platforms:
The user environment is easy. The system will have a user friendly interface through which they can see the available inventory and place an order. All the order and inventory management will be done in a server.