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Design Project: Mental And Physical Disability

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Question:

Discuss about the Design Project for Mental and Physical Disability.

 

Answer:

Project Benefits

The project would be of numerous benefits and advantages both to the restaurant as well as to the community at large inclusive of the customers who would be visiting the restaurant (Comité 2009, p. 356). Foremost of the benefits is the realization of profits. Being a business unit, the personnel that would be employed would be part and parcel of the organization that would help in the achievement of the objectives. The business would be able to record significant positive deviations in the profits realized. This would be as a result of the improvement in the quality of service delivery. The deaf are known to be very humane and humble when handling individuals. From their friendly nature, customers would be motivated and satisfied by the services offered thereby winning their loyalty (Pine 2011, p. 120).

Visitors and other people working in the restaurant who are not deaf will be able to learn sign language. The top management will need to communicate policies or make consultations with the employees who in this case are deaf. Under such circumstances, it would be important for the top management to learn to understand and communicate in sign language. At the same time, the customers will be interacting with the deaf attendants at some points during their stay in the restaurant. This would promote the use of sign language to facilitate processes aimed at meeting their needs. It would thus be a possibility that all the users of the restaurant will be fluent communicators of the sign language gradually (Association 2015, p. 185).

 

Still, the project would eliminate discrimination as a result of disabilities in the society. More often than not, people born with disabilities are perceived to be unable and more of a burden to their families and the society at large. By incorporating the deaf ad part of the staff in the restaurant, they would not only feel valued and respected but also not discriminated against based on the state of health. The deaf would feel that they as well have a place in the society and pay an important role in the building of the economy. This would be a source of motivation to them and would make them work towards the realization of their full potential (Weatherford 2015, p. 179).

To be served in a restaurant by deaf staff gives the customers an opportunity to have a new experience of food as well as a good taste. The customers would get to have a new feel of how food can be prepared and served in such a way that it best suits their interest. From learning of new ways on how to order for food to new ways of settling the bills, the customers would enjoy a wholly overhauled system. Customers would get acquitted with new ways of doing things which do not necessarily involve a lot of talking and shouting. The needs of the customers would be met just at gestures and signs, a different case from a restaurant served by non-deaf staff (Pine 2011, p. 211). A quiet but robust environment would be their experience as they get services from the hearing impaired staff.

 

References

Association, AB 2015, Mental and Physical Disability Law Reporter, Volume 29, 3rd edn, American Bar Association, Washington.

Comité, A 2009, Facts and Reports, 4th edn, Holland Committee on Southern Africa, New York.

Pine, BJ 2011, The Experience Economy, 4th edn, Harvard Business Press, Kansas.

Weatherford, J 2015, Genghis Khan and the Making of the Modern World, 7th edn, Crown/Archetype, San Marcos.

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