You are the management consultant for M & S Ltd or an organisation of your choice. Students are encouraged to use their own place of work, if appropriate. The CEO of the organization has asked you to investigate the impact of leaders and managers on the operations of this ever-growing company. Using the scenario address the below.
1. Differentiate between the role of a leader and the function of a manager.
Define and compare the different roles and characteristics of a leader and a manager with special reference to M& S or to the chosen organisation of your choice.
2. Apply the role of a Leader and the function of a manager in given contexts
Examine examples of how the role of a leader and the function of a manager apply in different situational contexts with special reference to the M&S or to the chosen scenario.
Apply different theories and models of approach, including situational leadership, systems leadership and contingency with special reference to the chosen scenario.
After submitting the first report on the role of management and leadership, the CEO of M& S Ltd (or the chosen organisation of your choice) have now asked you to report on best approaches and practices with regards to operations management. This will take the form of approximately 1500 words written report that will address how the leadership and management team can improve overall operations within the company. To assist with this you will need to investigate external business factors that impact upon operational management and the decisions the management team makes.
3. Demonstrate an appreciation of the role of leaders and managers play in the operations function of an organisation.
Explain the key approaches to operations management and the role that leaders and managers play with special reference to the chosen scenario.
Explain the importance and value of operations management in achieving business objectives with special reference to the chosen scenario.
4. Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment.
Assess the factors within the business environment that impact upon operational management and decision-making by leaders and managers with special reference to the chosen scenario.
To address the above, suggestively your report may include the following:
-An introduction to the key operations of the organisation.
-Details of each of the key operational functions, identifying the roles and responsibilities of managers in the key operational functions.
-Explanation of the key operational approaches to operations management and their value.
-An evaluation of the impact of external business environment factors that affect decision-making by leaders and managers.
-How operational efficiencies can be improved to successfully meet business objectives using appropriate management and leadership approaches.
-Conclusions and supported recommendations for future improvements to be taken by the organisation.