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Electronic Communication In The Workplace

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Brief discussion on the different types of communications in the workplace like communication with the help of electronic devices, inter cultura?




This assignment is having a brief discussion on the different types of communications in the workplace like communication with the help of electronic devices, inter cultural i.e. people from different cultures communicate with each other and the language used for communication by the people and the process or method used by different age people for communication.

Electronic Communication in the Workplace:

According to the article, the author wants to emphasise that in the early 21st century, Electronic communication is one of the most important and valuable in the workplace communication (Frenzel, 2001). Globalization has expanded and more spread out distribution working as team members have made it useful in transferring the information and communicating with other people of the same team member or with the different team member on projects. The internet connection, social media site, emails, and virtual team rooms are used as a common tools used by the employees of the workplace.

According to the author, in the late 20th century the electronic communication has got its importance in the workplace (Frenzel, 2001). According to a July article from Gartner called “The Electronic Workplace: The Evolution Continues."

From the article, the Electronics communication in the workplace has some benefits. The Internet provides many interactive tools like Email, virtual rooms and many other tools for the people to communicate in the workplace. These tools allow the employee of the companies to communicate even if the employees are located in the different parts of the world. Electronic communication also allows the employees to share the ideas even if they cannot meet at the same time. These tools also allow the retailers to maintain greater cross market brand consistency through these tools.

From the articles, the Electronics communication in the workplace has some diversity. The electronics communication tools have increased the ability of companies to develop diverse workplaces. It gives a better ability to serve the global marketplaces. Electronic communication tools also give a better platform to the companies to provide diversity training, tutorials and forum online.

From the articles, the Electronics communication in the workplace has some diversity. Electronic communication also have some limitations like face to face meeting in the workplace builds a strong relationships with the clients and colleagues. If a decision is needed urgently, face to face communication is better rather than using electronic communication tools. Sharing the confidential information through electronic communication tool may have less privacy. Some company also misuse electronic communication tools for non work activities.


Language and intercultural communication in the workplace:

From the article, the author wants to emphasise that like religion, Language in the workplace is also a major concern for many employers in the workplace. In the workplace, people are coming from different states of a country or from different nationalities faces language problem (Scollon and Scollon, 1995). Language can be a pretty contentious issue and employers need to be preparing to solve this problem in the workplace.

This language problem in the workplace can lead to a poor performance and lost details. This may create a huge problem between two colleagues or in between two clients. To achieve a common goal there should be proper understanding among the people. If two nations are working for common goal probability of achieving goal will be high if they are having good understanding.

In the early 21st century, companies are doing more and more business globally. To get success globally in business communication power with different people should be strong i.e. people from different culture can communicate easily as everyone in workplace do not belong to same culture (Scollon and Scollon, 1995). In short intercultural communication tells that how a person from different cultural background from different place tries to communicate in the workplace.

In the global business process people belong to different culture so intercultural communication method helps in maintain coordination in work, building relationship and etc. If people of same workplace do not communicate with each other, the performance of work will be affected by this. Intercultural communication in workplace helps in building team or group coordination, negotiating with other business party and etc. Good communication among employees in workplace helps in increasing their profit rate and performance level.

During the 21st century, business is very highly competitive and fast changing. Inter cultural communication helps employees to communicate with their global clients i.e. suppose client and the employees are known to each other if an employee has to negotiate with client then he has to analyse the culture and beliefs of the client so that it becomes easy in communication.

So, from the above context we can conclude that language and intercultural communication in the workplace can create a problem between two employees (Scollon and Scollon, 1995). This may cause a bad reputation of the company. The company may lose many clients due to language and intercultural communication problem. The probability of achieving goal of any business can be increased by improving their inter-cultural communication skill which helps communicating with everyone present in workplace whether he/she belongs to other culture.

Millennial in the Workplace:

From the article, the author wants to emphasise that Millennial generation are those who born since 1980 (Finkelstein and Gavin, 2009). They exhibit a different set of professional values than previous generation. Employees of that age have main focus on their personal values in comparison of their career achievement. They do not aim to achieve goal or get increament in career but they focus on their personal values and culture (Finkelstein and Gavin, 2009)

According to author, people having more practical experience and knowledge are beneficial to organizations in comparison of fresher’s (Howe and Nadler, 2010). In some organization is it found that people with more experience are uncomfortable with the rigid changes made in culture of the organization(Howe and Nadler, 2010).  . According to the author people with practical knowledge feels like working when organization environment in motivational.


From this assignment we conclude that the employer in the workplace may face problem like language and intercultural communication between the employers of the company. So how people can solve this problem is mentioned in this assignment. This assignment also concludes the importance of electronic communication in the workplace and the importance of Minneals in the workplace.



Cartwright, R. (2002). Communication. Oxford, U.K.: Capstone Pub.

Rayudu, C. (2010). Communication. Mumbai [India]: Himalaya Pub. House.

Rosner, B., Halcrow, A. and Levins, A. (2001). Communication. New York: McGraw-Hill.

Hua, Z. (n.d.). Exploring intercultural communication.

Finkelstein, J. and Gavin, M. (2009). Fuse. [S.l.: s.n.].

Howe, N. and Nadler, R. (2010). Millennials in the workplace. [Great Falls, Va.]: Lifecourse Associates.

Lancaster, L. and Stillman, D. (2010). The M-factor. New York: HarperBusiness.

Singh, P., Bhandarker, A. and Rai, S. (2012). Millennials and the workplace. New Delhi: SAGE India.


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