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ENGL225 Business Writing

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Question:

Message Strategies: Requesting An Adjustment

Let’s assume the following message is an email. Read it and

  • Analyze the strengths and weaknesses of the following text
  • Revise the document so that it follows chapter 8’s

Subject: Negotiator Pro

At a local business-supply store, I recently purchased your Negotiator Pro for my computer. I bought the CD because I saw your ad for it in Macworld magazine, and it looked as if it might be an effective tool for use in my corporate seminar on negotiation. Unfortunately, when I inserted in my office computer, it wouldn’t work. I returned it to the store, but because I had already opened it, they refuse to exchange it for a CD that would work or give me a refund. They told me to contact you and that you might be able to send me a version that would work with my computer.

You can send me the information to me at my email address. If you cannot send me the correct disc, please refund my $79.95. Thanks in advance for any help you can give me in this matter.

John Smith

Now that you have fixed and improved the above request, put yourself in the place of the company and respond to the claim by writing a letter.

It is up to you whether the company, the customer, or a third party is at fault. Create your own scenario.
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My Assignment Help. Business Writing [Internet]. My Assignment Help. 2021 [cited 21 April 2021]. Available from: https://myassignmenthelp.com/free-samples/engl225-business-writing/weakness-and-strengths-of-the-text.html.


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