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Environmental Economic Assessment Of Fresh

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The report helps in analysing the different kind of critical components of the operations management function in the restaurant named Orana based in Sydney. The relationship between the value chain and decision making has to be analysed with the help of operations plan and process map. The evaluation of the role of the operations management in strategic management of the organization along with the value chain.

The main aim and purpose of the assignment is to understand the different application of the components of operations management in Orana restaurant based in Sydney. The evaluation of role of operations management in strategic management of organization will be discussed.

The structure of the report includes the critical components of the functions of operation management that will be elaborated with help of process map and operations plan of the respective restaurant


Operational Plan and Process Map of Orana Restaurant

The operational plan of the respective restaurant deals with the start-up issues, basic kind of operations along with long term strategy that will help in maintaining sustainability in the financial position in the entire competitive market (Grant, Wong and Trautrims, 2017). The operation management of Orana contains three components that are system of transformation, business input and output.

The main focuses of the operational plan for Orana restaurant based in Sydney are to resolve the different kind of problems in operation to run the activities smoothly manner. This is mandatory to achieve the constancy in the services that are offered in the restaurant by proper planning and organizing the activities and to make the different customers satisfied with services and products offered by the restaurant. Lastly, to precise the operational fee as to receive price that is reasonable in nature as this will help in solving the different queries.

Operational Plan Flow chart

From the above operation plan of Orana restaurant, it can be analysed that the operational plan is required to provide personnel of the restaurant with the appropriate picture of the different tasks along with responsibilities along with goals and objectives that is included in the strategic plan. The above operational plan of Orana restaurant is prepared by executive and staffs of the organization. The operational plan will differ from year to year as this will help in formulation of the strategic plan.

Process Map of Orana Restaurant

The entire process map will help in analysing the customer service performed by Orana restaurant. The process map shown below in the diagram will help in showing the different analysis starting from the arrival of the guest till the end (Krajewski, Malhotra and Ritzman 2015). This entire process will help in understanding the services that include reserving table and close the check at cashier’s front will help in testing the process of operation.


Critical components of functions of operation management of Orana Restaurant

There are different kind of component of functions of operations management of Orana restaurant. The key functions of the operation management of Orana restaurant are as follows:

Firstly, designing is the component that will start with development of the product that includes different kind of features of the products sold by Orana (Gereffi and Fernandez-Stark 2016). The operation management design is related with the customer expectations and design of the services provided by them. The proper design of the services of the hotel will help in improving the performance through controlling and monitoring (Slack 2015).

Secondly, planning is defined as the process through which the management will utilize the resources that are available as to cope with different kind of situations in the market. The process of planning will help Orana in coping up with different kind of situations wherein the demand has to be analysed in an effective manner (Jaligot et al. 2016).

 Thirdly, managing the team work is essential in nature as this will help Orana in managing the different operations of the restaurant in a successful manner. The restaurant will manage the system through encouraging the employees that will be effective in improving the performance and making it better in nature (Fullerton, Kennedy and Widener 2014).

Lastly, coordinating is the essential stage that has to be analysed by Orana restaurant as this will coordinate different roles and responsibilities of the job with operational team and staffs.

These are the major components of the operation management of Orana restaurant that helps in demonstrating the relationship between value chain and decision-making. The decision-making skills will help in solving the different functions of operation management and this will help in recognizing the different resources that are valuable in nature as well. There are different kind of tools and techniques that will help in determining the selection for the location that includes the simulation and transportation models.

Orana restaurant follows different kind of factors while designing the facility for their restaurant that are as follows:

Orana ensure that the proximity to the different consumers can be easily approached and they feel that it is essential for the restaurant to remind the customers about the presence (Machado et al. 2017). Furthermore, the restaurant chooses a location that is favourable in nature as this will help in increasing the sales of the company and they open their outlets on different central locations as this will attract customers (Holweg et al. 2018). Furthermore, as the restaurant is operating and functioning in a highly competitive market, it is essential for them to keep the prices low as the different food items at affordable prices for their customers

From the different analysis of the operations strategy of Orana restaurant, it can be analysed that proper check is required to be done successfully. Proper quality check is required to be done effectively as this will help the company in meeting the standards in an effectual manner (Mahadevan 2015).

 The effective layout will help in smooth coordination that will lead to high flexibility and efficiency in the entire competitive market. The operation management of Orana restaurant needs to properly analyse the cost profit of the restaurant in comparison to other competitors as this will help them in understanding the different positions in increasing sales and revenues in the market (Savino, Manzini and Mazza 2015).

Evaluation of role of operations management in strategic management of organization and value chain

The operations management of the Orana restaurant in the strategic management of the organization plays a major role in understanding the different efficiency and effectiveness of the operations in development of the strategies adopted by Orana. The design and operations of Orana has to be analysed effectively as this will help in effective planning and scheduling of the usage of resources.

The value chain analysis of Orana restaurant is done as follows:


Support Activities

Infrastructure – collection of funds and different kind of administrative tasks

HRM- Training and managing employees, transfer of knowledge and conducting different meetings

Development of technology- Innovative strategies and improvising the different products

Procurement- acquiring different kind of resources and ingredients from local sources

Primary Activities

Inbound logistics- Purchasing of different raw materials that include vegetables, fruits, cheese, sauce, oil and customization of different food items

Outbound logistics- Proper segmentation and targeting of market along with branding and redefining the entire menu

Marketing and Sales- introduction of different new products, pricing and distribution strategies

Support and services- Making the customers feel comfortable and home delivery system

From the entire value chain analysis, it can be understood and identified that the different kind of strategic decisions has to be analysed by Orana effectively. The Orana restaurant needs to understand the value chain analysis as this will provide them different analysis of other competitors. The company needs to evaluate the different strategies as this will help the restaurant in solving the different issues with implementation of strategies and solve them appropriately. The value chain will help the Orana restaurant in understanding the different issues as this will help the restaurant in successful implementation of operations management that is suitable for the entire organization (Abaunza et al. 2015).

With the accurate and appropriate operations management, Orana restaurant will help in increasing their marketing and sales of the restaurant in successful manner. The restaurant needs to understand the issues and solve them with proper implementation of operations strategies.



Therefore, it can be concluded that operation management played an essential role in the Orana restaurant. The operations management and strategies of the hotel will help in solving the different issues relating to the purchase of raw materials along with personnel. The operations manager of Orana restaurant has tried in solving the different issues that have been faced by the Orana restaurant in an effective manner as this has helped the company in overcoming such issues.

There were different operations related issues in the organization in providing proper customer service. However, the operations manager has helped in solving such issues with proper utilization of different resources. The value chain has helped in analysing the internal firm activities that helped the company in improving their strategies to gain competitive advantage.



Abaunza, F., Chavez-Demoulin, V., Hameri, A.P. and Niemi, T., 2015. Do flow principles of operations management apply to computing centres?. Production Planning & Control, 26(4), pp.249-264.

Fullerton, R.R., Kennedy, F.A. and Widener, S.K., 2014. Lean manufacturing and firm performance: The incremental contribution of lean management accounting practices. Journal of Operations Management, 32(7-8), pp.414-428.

Gereffi, G. and Fernandez-Stark, K., 2016. Global value chain analysis: a primer.

Grant, D.B., Wong, C.Y. and Trautrims, A., 2017. Sustainable logistics and supply chain management: principles and practices for sustainable operations and management. Kogan Page Publishers.

Heizer, J., 2016. Operations Management, 11/e. Pearson Education India.

Holweg, M., Davies, J., De Meyer, A. and Schmenner, R., 2018. Process Theory: The Principles of Operations Management. Oxford University Press.

Jaligot, R., Wilson, D.C., Cheeseman, C.R., Shaker, B. and Stretz, J., 2016. Applying value chain analysis to informal sector recycling: A case study of the Zabaleen. Resources, Conservation and Recycling, 114, pp.80-91.

Krajewski, L.J., Malhotra, M.K. and Ritzman, L.P., 2015. Operations management: processes and supply chains. Pearson.

Machado, C.G., de Lima, E.P., da Costa, S.E.G., Angelis, J.J. and Mattioda, R.A., 2017. Framing maturity based on sustainable operations management principles. International Journal of Production Economics, 190, pp.3-21.

Mahadevan, B., 2015. Operations management: Theory and practice. Pearson Education India.

Savino, M.M., Manzini, R. and Mazza, A., 2015. Environmental and economic assessment of fresh fruit supply chain through value chain analysis. A case study in chestnuts industry. Production Planning & Control, 26(1), pp.1-18.

Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.

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