country
$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

ERP In Public Administration : Enterprise Resource

tag 0 Download10 Pages / 2,349 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT

Question:

Describe about the ERP in Public Administration for Enterprise Resource.

 

Answer:

Introduction

ERP stands for Enterprise Resource Planning and it is a business process management system which is includes a set or methods and techniques that allow the system to use integrated set of applications towards achieving the business objectives. ERP includes the automation of a number of back office services associated with the technology, people resources in the organization, operations and many others. Implementation of ERP in the public administration requires a number of steps and a detailed plan to achieve the objectives and come out with fruitful results at the end of the process.

ERP Implementation: Objectives of Public Administration

There are a number of objectives that the public administration targets while implementing the ERP systems in its architecture and infrastructure. The prime objective behind the implementation of ERP systems in public administration is to overcome the drawbacks and loopholes of the existing systems. Following is a list of the objectives that are associated with the procedure (Motiwalla and Thompson, 2012).

To speed up the processes that are involved in the public administration by integration all of the applications on a common platform and automating the major set of activities

To achieve the potential growth rate associated with the services of the public administration and the associated functions and operations by providing better quality results in lesser turnaround time

To achieve higher return on investment through the services of the public administration and the associated functions and operations by providing better quality results in lesser turnaround time

To provide information to the customers and the associated stakeholders at a non-stop basis that is on the basis of 24x7 availability so that the customers feel engaged and connected with the public administration at all times (Patrick, 2016)

To provide enhanced decision making and problem solving ability to the management and administrative unit engaged with the public administration through the ERP Systems to ensure streamlined and organized work structure and services at all times

To include the element of scalability with the business operations through the involvement of ERP Systems to enable them to be scaled up or scaled down as per the changing conditions

The objectives that have been set up by the public administration in association with the implementation of the ERP Systems focus broadly upon the return of investment, management decisions, customer services and enhanced growth of the public administration as a whole. There are also certain expectations of the customers from the present day businesses and operations in terms of the availability of information and the flexibility and scalability of the operations as well. These system qualities have also been included in the set of objectives of the ERP Systems for the public administration. These objectives are therefore been set up rightly and aptly by the organization to gain maximum out of the ERP Systems implemented at the public administration. However, there is one element that is missing from the list of objectives that are set for the public administration. The missing element is the security of data and information. Data security is one of the major concerns that is associated with the current technology and the same has not been incorporated in the public administration’s list of objectives (Nickmutt, 2016).

 

Critical Success Factors for ERP Implementation

There are a number of Critical Success Factors that are present in the ERP implementation associated with the public administration. These factors have been categorized in three broad categories as explained and listed below.

People Related Factors

Factors related to the human or people resources are the critical success factors that are included in this category.

The skills that are present with the people included in the implementation of ERP for the technical and effective project management

Assistance from the op management resources that are associated with ERP implementation

Involvement of the users and the client in the ERP implementation process

Leadership abilities of the team leads and the managers associated with the implementation process

Motivation and team spirit among every resource engaged with the implementation process (Ziemba and Oblak, 2013)

Process Related Factors

Factors that are associated with the operational and functional decisions are the process related factors.

Clarity of the requirements and specifications that are specified for the ERP implementation

Clarity of the goals, aims and objectives that are specified for the ERP implementation

Realistic budget and schedule that has been designed for the implementation of the ERP systems

Risk management process that is associated with the implementation of the ERP systems

Quality standards and practices that are followed during the implementation of the ERP systems

Planning activities that are associated with the implementation process and the subsequent activities related to the same

Clarity of the roles, responsibilities and tasks that are associated to the resources that are engaged with the implementation procedure

 

Technology Related Factors

These are the factors that are related with the technology that is utilized during the implementation of the ERP Systems in the public administration

Level of knowledge and familiarity with the technology that is followed in the implementation procedure of the ERP Systems

Presence and accessibility to the tools and equipment that are required for the application of the technology

The complexity of the operations and the integration of the same with the technology that is opted

Difference between Critical Success Factors with the Private Sector

There are a lot many differences in the critical success factors that have been listed above for the public administration and the ones that are present in the private sector in association with the ERP implementation. Legislative, social and public accountability are the elements that largely determine the critical success factors in case of the public administration. However, these elements have a lesser impact in case of the private sectors. Also, the factors such as organizational culture and associated factors along with the relationship and knowledge management come up as major issues in the ERP adoption for public administration which directly impact the critical success factors that are associated with it. The same has again a lesser impact and association in case of the private sectors (Wagner, 2016).

ERP Implementation: Organizational Commitment and focus on Business Process Management

The required level of organizational commitment is high in case of the ERP implementation in the public sector. There are a lot of objectives that are set up by the public administration that directly depend upon the commitment and support from the end of the organizational. Achievement of the higher growth or the return of investment along with the implementation of the ERP Systems efficiently and effectively can only be done by the assistance and higher commitment from the organization and the resources that are engaged with the same.

Business Process Management is also a mandate for achieving success in the implementation process of the ERP Systems. There are a number of components that are associated in the implementation process and the business process as well which must be managed accurately. The first element in the business process management is the continuous process improvement. The activities in the implementation process such as design activities, development and deployment tasks and many others shall be monitored, reviewed and improved continuously. Such an approach will update the system as and when required and will also keep it completely at pace with the changes in the technological and operational framework. The next element that shall be focused upon in case of the overall business process management is the business process re-engineering. This is the process that will automate the non-value added tasks and will help in the achievement of first two objectives of attaining automation and speeding up of the processes. Optimization of end to end processes that will be involved in the implementation of the ERP systems will also be done by thorough analysis and re-design of the workflows that will be present in the enterprise and between enterprises as well. The third element that is present in the business process management is the business automation that would introduce automated systems across all the levels of the organization (Alves and Matos, 2016).

It is extremely important to focus upon the three elements of the business process management as all the three are directly related and associated with the objectives that have been set up for the public administration for the implementation of the ERP Systems. These measures will suggest steps to follow for the attainment of the objectives and will also simplify the tasks that will be present within the same. There may also be scenarios of disruptions or the presence of an attack or risk during the implementation process that may adversely affect it. The guidelines suggested in the business process management will also aid the public administration to recover to the normal position in a quick turnaround time. These will also ensure that the root cause of the problem are also eliminated completely so that it does not enter the system again in the future and have the same negative impact resulting out of it.

 

ERP Implementation in Public Sector v/s Private Sector

ERP Implementation in Public Sector

ERP Implementation in Private Sector

Authoritative, social and open responsibility are the components that to a great extent decide the basic achievement considerations associated with the in public sector organization. Likewise, the components, for example, authoritative culture and related variables alongside the relationship and learning administration come up as real issues in the ERP selection for open organization which straightforwardly affect the basic achievement calculates that are connected with it.

The components such as accountability in terms of public and legislations have a lesser impact in case of the private sectors. Also, the organizational culture varies a lot in the private sector organizations which reflects in the critical success factors as well

Skill sets that are available with the public administration in the current scenario are lesser in sync with the requirement that is otherwise associated with the implementation activities in the ERP Systems

Skill sets that are available with the private sector organizations in the current scenario are more in sync with the requirement that is otherwise associated with the implementation activities in the ERP Systems (Alves and Amaral Matos, 2013)

Regulatory policies that guard the implementation process of an ERP system in the public administration is followed more judiciously in this sector

There are a certain loopholes that exist in the regulatory policies and adherence to the same in the case of the private sector organizations in association with the ERP implementation

Importance of Change Management in the ERP Implementation

Change Management refers to the process of preparing, managing and reinforcing the changes that are introduced in the system in association with a particular service or activity.

There are a lot many changes that are done in the technology and the business operations with each passing day. The case is the same for the ERP systems with the enhancement in the technical processes that are involved. In order to keep the pace with the technology and operations, it is necessary to implement the change management process in the architecture. It will also allow the information to flow smoothly in the entire public administration system (Al-nafjan and Mudimigh, 2016).

These changes may be reflected in the form of changes in the job description and skill set of the employees that are associated with the public administration. With the introduction of ERP Systems, there is also a change in the approach with the shift from task based approach to the process based approach. These changes are therefore required to be managed by the defined guidelines and these efficiently managed changes will result in the attainment of the business objectives. There are a number of changes that get introduced post the implementation of ERP Systems such as those in the people relationships and responsibilities. The management of these changes by introduction of user and employee trainings and many other measures will allow the enhancement in employee satisfaction and productivity (Shwetha and Siddalinga, 2016).

 

Conclusion

ERP Systems are an integral part of the organizations in the present era and their implementation of the same in the public sector has its own set of elements and issues. The objectives in this case revolve around the customer satisfaction, growth rate, return on investment and management policies. There are also a number of critical success factors that determine the implementation process. Business process management and its elements play a significant role in the entire process.

 

References

Al-nafjan, A. and Mudimigh, A., 2016. The impact of change management in ERP System: A Case study of MADAR. [online] Available at: <https://www.jatit.org/volumes/research-papers/Vol23No2/5Vol23No2.pdf> [Accessed 8 Oct. 2016].

Alves, M. and Amaral Matos, S., 2013. ERP Adoption by Public and Private Organizations-A Comparative Analysis of Successful Implementations. Journal of Business Economics and Management, [online] 14(3), p.500. Available at: <https://www.questia.com/library/journal/1G1-338324526/erp-adoption-by-public-and-private-organizations-a> [Accessed 8 Oct. 2016].

Alves, M. and Matos, S., 2016. An Investigation into the Use of ERP Systems in the Public Sector. [online] Available at: <https://www.ibimapublishing.com/articles/JERPS/2016/950191/950191.pdf> [Accessed 8 Oct. 2016].

Motiwalla, L. and Thompson, J., 2012. Motiwalla & Thompson, Instructor's Manual (Download only) for Enterprise Systems for Management. [online] Pearsonhighered.com. Available at: <https://www.pearsonhighered.com/product/Motiwalla-Instructor-s-Manual-Download-only-for-Enterprise-Systems-for-Management-2nd-Edition/9780132146517.html> [Accessed 8 Oct. 2016].

Nickmutt, 2016. ERP Implementation Goals and Objectives. [online] Nickmutt.com. Available at: <https://www.nickmutt.com/erp-implementation-objectives.htm> [Accessed 8 Oct. 2016].

Patrick, E., 2016. Core Objectives of ERP :: ERP Implementation in an Organization. [online] Fibre2fashion.com. Available at: <https://www.fibre2fashion.com/industry-article/6106/the-core-objectives-of-erp> [Accessed 8 Oct. 2016].

Shwetha, and Siddalinga, 2016. Significance of Change Management in ERP Implementation |. [online] Varnaaz.com. Available at: <https://www.varnaaz.com/significance-of-change-management-in-erp-implementation/> [Accessed 8 Oct. 2016].

Wagner, W., 2016. The ImaginePA Project: The First Large-Scale, Public Sector ERP Implementation: Information Systems Management: Vol 26, No 3. Information Systems Management. [online] Available at: <https://www.tandfonline.com/doi/abs/10.1080/10580530903017401?journalCode=uism20> [Accessed 8 Oct. 2016].

Ziemba, E. and Oblak, I., 2013. Critical Success Factors for ERP Systems Implementation in Public Administration. 1st ed.

OR

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2018). ERP In Public Administration : Enterprise Resource. Retrieved from https://myassignmenthelp.com/free-samples/erp-in-public-administration-enterprise-resource.

"ERP In Public Administration : Enterprise Resource." My Assignment Help, 2018, https://myassignmenthelp.com/free-samples/erp-in-public-administration-enterprise-resource.

My Assignment Help (2018) ERP In Public Administration : Enterprise Resource [Online]. Available from: https://myassignmenthelp.com/free-samples/erp-in-public-administration-enterprise-resource
[Accessed 28 May 2020].

My Assignment Help. 'ERP In Public Administration : Enterprise Resource' (My Assignment Help, 2018) <https://myassignmenthelp.com/free-samples/erp-in-public-administration-enterprise-resource> accessed 28 May 2020.

My Assignment Help. ERP In Public Administration : Enterprise Resource [Internet]. My Assignment Help. 2018 [cited 28 May 2020]. Available from: https://myassignmenthelp.com/free-samples/erp-in-public-administration-enterprise-resource.


MyAssignmenthelp.com is the pioneer of providing top-quality essay help at an affordable price. With the strength of 3000+ qualified and experienced experts, we are competent of providing best quality essay assistance in more than 100 subjects. Students, who wonder, 'who can help me with my essay' find our online essay help services beneficial and useful. Contact our 24x7 live customer support team to get high-quality essay writing help at an affordable price.

Latest Samples

COIS13013 Business Intelligence 2

Download : 0 | Pages : 7

Answer: Part A: Visual DSS 1: NPV Model Process Code: *Columns *Years 2018,2021 *Rows Initial investment(0) = 1750000.00 '.2 Initial Market (0)= 420000 Market Growth = 0.15'.2 Market Share = 0.10'.2 Expected market = Initial Market;Expected market(-1)*1.15 Sales Volume = Expected Market*Market Share Estimated selling price = 55.00 '.2 Cost of production = 25.00 '.2 Total Revenue = Sales Volume*Estimated selling Price '.2 Cost...

Read More arrow

SRR782 Research Methodology

Download : 0 | Pages : 10
  • Course Code: SRR782
  • University: Deakin Business School
  • Country: Australia

Answer: Title: Reduction Of Construction Wastes During Construction Work Of Large Scale Projects In Developing Countries Section 1: Annotated Bibliography Miquel Casals, Núria Forcada, Marcel Macarulla, Analysis of the implementation of effective waste management practices in construction projects and sites, December 2014, Volume 93, 38 “Current waste generation rates are still below predicted levels, and the infrastru...

Read More arrow

HSC230 Cultural Safety In Health

Download : 0 | Pages : 2
  • Course Code: HSC230
  • University: Charles Darwin University
  • Country: Australia

Answer: Importance Of Effective Communication And Health Literacy In A Culturaly Safe Healthcare Environment. What is health literacy Health literacy is termed as the ability of a person to comprehend and act on information concerning health. The origins are based on the promotion of health, which is a personal ability developed through education. Strategies set to ensure reduced health illiteracy include development of: under...

Read More arrow

AC4410 Accounting And Finance 2

Download : 1 | Pages : 10
  • Course Code: AC4410
  • University: University Of Central Lancashire
  • Country: United Kingdom

Answer: Introduction: Sky plc is a European media and telecommunication company which is situated in London, UK. The key products of the company are direct broadcast satellite, broadband, telephony services, broadcasting, pay television etc. the total revenue of the company was € 12.916 billion in 2017. Currently, 21 million subscribers are entertained by the company and 30,000 people are employed by the company (Home, 2018). The company...

Read More arrow

EVT101A-Event Concept And Design

Download : 0 | Pages : 3

Answer: Event Concept National Congress of Australia’s First People has arranged an event gathering where the members and board will be participated to discuss the previous year’s activities and the successful initiative. The discussion of Goldblatt’s Five ‘W’s will provide the clear idea about the event concept. The discussion is provided below: What: The event is organized by the Board of Six Directors to di...

Read More arrow
Next
watch

Save Time & improve Grade

Just share Requriment and get customize Solution.

question
We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

1,321,585

Orders

4.9/5

Overall Rating

5,075

Experts

Our Amazing Features

delivery

On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.

work

Plagiarism Free Work

Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.

time

24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.

subject

Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.

price

Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1692 Order Completed

98% Response Time

Alfred Dodd

PhD in Computer and Information Science with specialization in Database

Wellington, New Zealand

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1758 Order Completed

99% Response Time

William Martinez

MS in Biology

Washington, United States

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 4/5

248 Order Completed

100% Response Time

Lloyd Bernabe

MSc in Accounting

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

234 Order Completed

100% Response Time

Samantha Ji

PhD in Chemistry with Specialization in Organic

Singapore, Singapore

Hire Me

FREE Tools

plagiarism

Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.

essay

Essay Typer

Get different kinds of essays typed in minutes with clicks.

edit

GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.

referencing

Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.

calculator

Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability

1

1

1

Your Approx Earning

Live Review

Our Mission Client Satisfaction

The work was very professional and easy to understand excellent service; the writer was very detail and followers all instruction. I was very please with the fast service that I received. Awesome work

flag

User Id: 369399 - 27 May 2020

Australia

student rating student rating student rating student rating student rating

The structure was very well done. No grammar mistakes. Speedy service. I would highly recommend whoever wrote this.

flag

User Id: 431962 - 27 May 2020

Australia

student rating student rating student rating student rating student rating

Did not regret choosing premium. The writer is extremely good and no doubt I am very impressed with his work! Thank you so much!

flag

User Id: 384662 - 27 May 2020

Australia

student rating student rating student rating student rating student rating

thank you so much it was great homework ! you made it in 24 hours , Im happy to work with you.

flag

User Id: 359586 - 27 May 2020

Australia

student rating student rating student rating student rating student rating
callback request mobile
Have any Query?