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Ethical Analysis Of Decision Making Process

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Question:

Discuss about the Ethical Analysis of Decision Making Process.
 
 

Answer:

Ethical Dilemma:

Harry is working as a network programmer in the company named as Fabio Inc. He was working on developing security program to provide proactive security to the company assets. He developed a solution which can save the company resources from external attacks. He presented his security program to the IT security head and describes him the key features of the software (Kohn, 2013). He told the security head that the software is capable of presenting graphical user interface, it can develop graphics for every activity performed, and resources can be rescued from potential cyber-attack. The new program is having the capability to differentiate between new and old viruses. The security head denies the advantage of the developed program. He says that the program developed by him is the dangerous program and can have a negative impact on the organization infrastructure. The analysis of the security head, demotivated harry for his good work. Harry decided to present his idea on the internet with the new name named as Lock Smith. On analysing the situation, Jill made Harry out of work from the organization with the permission of the IT head. Later on, the owner of the company asked the IT head to bring the expertise of Lock Smith back to the organization. In the current situation, the demotivation in the employee compels him to do wrong deeds which are against the laws of the company. The employees should be rewarded for their good deeds which creates the feeling of oneness in the employees. The appreciation and reward should be presented for giving their best in the benefit of the organization. The false review can creates negativity in the working employees (Owens, 2010). It can be predicted from the case study that if the employees will not provide with the valuable incentives for their hard work, the company can face the loss of expertise which works well for improving the profitability of the organization. The decision making plays an important role in developing an ethical environment for the organization. The ethical action is composed of four psychological processes which are categorised as sensitivity in the recognition of good work and bad work, decision and judgement should follow moral values, judgement should provide motivation to the employees, and lastly the decision maker should follow the moral character in taking appropriate decision in betterment of the employees and the organization (Bazerman, 2013). The project leader or head should follow the ethical behaviour to provide valuable recognition to the good work of the employee which helps in keeping the employees motivated towards the common goal of the organization.

In the given case study, the ethical issues associated with the employees of the organization are depicted in the table below:

Name

Role

Ethical Issues

Harry

Network programmer

He should not work against the laws of the company.

Jill

IT security Head

Before the judging the work of the Harry, she should have tested the program developed by him to give the correct judgement. The wrong judgement creates the negative feeling in Harry.

Brockley

IT executive Head

Without any proof, he should not trust Jill. The decision should not be provided on the decision taken by other.

Iris

Project Owner

The action should be taken against the high official also for taking wrong judgement

 

Ethical Analysis in four steps with the use of decision of decision making process: Facts

The facts collected from the case study about ethical issues in the organization are giving wrong judgement of the good work of Harry, putting harry out of work, taking negative decision without any proof, demotivation in Harry, and other

Ethical Issues:

The ethical issues which are associated with the given scenario are:

  • The hard work of the employees get wasted
  • Feeling of demotivation in the working employees
  • The employees can go against the policies of the company
  • The performance of the employees get affected
  • Coordination and cooperation between the employees will be affected

Potential Harm:

The performance of the other employees can also get affected due to the feeling of demotivation which in turn affects the profitability ratio of the organization (Gilman, 2012). One wrong judgement can affect the dignity of the enterprise.

Involvement of stakeholder:

There are four members who are involved in the ethical dilemma of the organization who are network programmer, IT security head, IT executive head, and project owner of the company.

Isolate the Major Ethical Dilemma:

The judgment of the IT security head should be taken by collecting the relevant facts for the developed program to know its correct functioning. The laws of ethics should be followed so that the moral values of the employee will not be affected. The tools of ethics should be followed for rewarding the good work of the network programmer (Yerby, 2013). The corrective action plan should be provided by the head to remove the flaws of the developed software so that it can efficiently use in the infrastructure of the organization. it helps in raising the feeling of motivation in the programmer and remains connected with the working of the organization.

Ethical Analysis and Consequentialism:

The follow up of the ethical codes in taking judgement will work in the benefit of the company and its employees (Ejimabo, 2015). No one will be negatively affected and it works well for the organization prosperity.

The higher authority do not use ethical standards and policies in taking decision then it is going to affect the performance of the employees which in turn affect the growth rate of the company (Kidder, 2014).

The subsequent follow up of the ethical standards and policies before giving the judgement on the work done by the employees helps in raising the confidence with the top professionals.

The employees will get benefit in terms of incentives and reward of good works.

No extra burden of providing incentives will occur on the project owner

The best alternative to overcome the ethical dilemma of the company is to follow the ethical standards and policies before giving judgement on the work done by the employees.

Comment: The goodwill of the company depends on the efficient and motivated employees which give their best in providing benefit to the organization.

Right and duties:

  • The dignity and culture of the employees should be affected
  • The integrity should be followed for taking professional judgement
  • Facts and figures should be accumulated for taking decision
  • The respect of work should be given privilege
  • The judgement should be based on evidences, not on trust.
  • The moral values and professional ethics should be followed

The following ethical duties should not be neglected:

  • The respect should be given to the other views, thoughts, opinions, vision, and ideas.
  • The good and healthy relationship should be developed between the employees and top executives
  • The good working conditions should be provided to the employees.
  • No discrimination should be done in the working culture on the basis of religion, caste, region, sex, and others.

Categorical Imperative:

  • Jill will be treated with disrespect
  • Harry will be treated with disrespect
  • Follow up of ethical laws and duties
  • Harry
  • The judgement should be based on evidences
  • Yes it will create a feeling of motivation which works well in improving the performance of the employees (Mablin, 2012)
  • No, it will adversely affect the profitability of the organization
  • The ethical principles and standards should be followed for taking decision

Discussion:

The decision making plays an important role in developing an ethical environment for the organization. It can be predicted from the case study that if the employees will not provide with the valuable incentives for their hard work, the company can face the loss of expertise which works well for improving the profitability of the organization (Mitchell, 2015).

Defensive ethical decision:

The judgement taken by the top executives should be based on ethical principles and strategies which is associated with the relevant facts and figure collected for the action plan.

Steps followed:

  • Values, ethics, and legal requirement should be clearly identified before taking professional judgement
  • The terms and concepts should be defined in relation with integrity and moral ethical sensitivity associated with the action taken (Hanson, 2014).
  • The professional should have a clear specification of the ethical dilemma
  • The strategies should be developed for resolving ethical conflict
 

References:

Bazerman, M. (2013). Ethical Breakdown. Retrieved from https://hbr.org/2011/04/ethical-breakdowns

Ejimabo, N. (2015). The influence of decision making on organization leadership and management activities. Retrieved from https://www.omicsonline.org/open-access/the-influence-of-decision-making-in-organizational-leadership-and-management-activities-2169-026X-1000138.php?aid=54660

Gilman, S. (2012). Ethics code and code of conduct as tool for promoting an ethical and professional public service. Retrieved from https://www.oecd.org/mena/governance/35521418.pdf

Hanson, K. (2014). The six ethical dilemma every professional faces. Retrieved from https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20(1).pdf

Kidder, E. (2014). Ethical Decision making and behaviour. Retrieved from https://uk.sagepub.com/sites/default/files/upm-binaries/39590_Chapter7.pdf

Kohn, A. (2013). Why incentive plans cannot work. Retrieved from https://hbr.org/1993/09/why-incentive-plans-cannot-work

Mablin, R. (2012). Human Resource management ethics and employment. Retrieved from https://www.hrpa.ca/Documents/Designations/Job-Ready-Program/Human-Resource-Management-Ethics-and-Employment.pdf

Mitchell, C. (2015). Rewarding ethical behaviour. Retrieved from https://www.tsphr.com/pdfs/rewarding_ethic_behavior.pdf

Owens, J. (2010). Work Ethics for development professional. Retrieved from https://www.manage.gov.in/studymaterial/workethics.pdf

Yerby, J. (2013). Legal and ethical issues of employee monitoring. Retrieved from https://www.iiakm.org/ojakm/articles/2013/volume1_2/OJAKM_Volume1_2pp44-55.pdf

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