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Ethical Business Management: Unethical Behavior

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Discuss about the Ethical Business Management for Unethical Behavior.




Every business organization has to maintain proper ethics, beliefs and values in order to run the business successfully. Sometimes it has been observed that people while running behind t:he peak of business success tend to forget they are desperately denying the organizational ethics and culture. As a result, the organization and the employees have to face a disastrous consequence due to the lack of business success. This particular study has provided an in-depth view regarding the necessary factors that affects highly affect organizational ethics and beliefs. The impact of unethical decision within an organization has also been pointed out n this particular study.

Why people tend to take unethical decision at the work place:

Some of the major factors highly influence in taking unethical decision at the workplace. The factors are as follows:

  • In order to throw a market competition, the business organization tends to take hectic decisions that are unethical for the company. For an example, The Iconic, one of the most popular online retail shops of Australia, has created a market demand for their brand value. From the very beginning, the company tends to follow brand value strategy in order to provide a quality product to the customers (Kaynak & Sert, 2012). After the entrance of Kogan and Temple and Webste, another two retail brands, The Iconic decided to follow low cost strategy by reducing the quality of their product. As a result, the service providers of The Iconic have faced immense negative responses from the customers (Tang & Sutarso, 2013). Their revenue growth has also been decreased due to this. Thus, in order to run behind the success, organization managers should never deny their business ethics and values.

  • Maintaining diversity management at the workplace is one of the most valuable ethics that most of the business organization tends to follow. Sometimes, it has been observed that people of different cultures and attitudes cannot adjust with each other at the workplace (Piff et al., 2012). Linguistic barriers, psychological barriers, cultural barriers make a hindrance for maintaining an effective communication with the employees. As a result, business managers tend to avoid recruiting people of diverse culture (Stevens, Deuling & Armenakis, 2012). This particular perception is completely unethical for a business organization. People of every culture and religious background should get equal priority and response from the organization.

Impact of unethical decision on the organization:

Unethical decisions within a business organization are not devoid of some of its major negative impacts. These are as follows:

  • Fails to gain the trust of customers

  • Affects the organizational image and reputation

  • Provokes the employees for turnover

  • Affects the customers’ satisfaction rate


The entire study has provided a deep insight regarding the aspects of unethical business decision. It has also been observed that following a business ethics always helps to maintain organizational image and reputation. Therefore, business managers should never take any kind of impulsive decision that is against their business ethics. Customer satisfaction is highly important for rendering the success of any organization. Maintaining business ethics, culture and values are one of the major tools of satisfying the demands of customers


Reference List:         

Kaynak, R., & Sert, T. (2012). The impact of service supplier’s unethical behavior to buyer’s satisfaction: An empirical study. Journal of business ethics, 109(2), 219-226.

Piff, P. K., Stancato, D. M., Côté, S., Mendoza-Denton, R., & Keltner, D. (2012). Higher social class predicts increased unethical behavior.Proceedings of the National Academy of Sciences, 109(11), 4086-4091.

Stevens, G. W., Deuling, J. K., & Armenakis, A. A. (2012). Successful psychopaths: Are they unethical decision-makers and why?. Journal of Business Ethics, 105(2), 139-149.

Tang, T. L. P., & Sutarso, T. (2013). Falling or not falling into temptation? Multiple faces of temptation, monetary intelligence, and unethical intentions across gender. Journal of Business Ethics, 116(3), 529-552.


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