Introduction
Waiting line is experienced by people in their daily endeavors. Different service industries like banks, social institutions and also health organizations have a task for developing decisions that will help out in the waiting line (Kokkinou & Cranage, 2015, p.1197). However, alongside the success of the decisions made, there are also the tradeoffs that are involved.
General tradeoffs involved in waiting line decision
Wait time is one of the tradeoffs that is always characterized by the waiting line decision. In this situation, the participants in taking the decisions are always under influence of time. It means that the time spent in the waiting line will automatically influence any decision that the participants may prompt to take.
The quality of the services offered versus the services that existed is as well a tradeoff that is involved in waiting line decision. For the service renderers and the subjects of these services, there is a risk development which could be hardly adjusted if the tradeoff gaps are unmet. The waiting line decisions are influenced and involved with withdrawal of the expected services that the clients in all types of organizations. It therefore becomes a factor that should always be in consideration whenever one is identifying and dealing with the tradeoffs.
The queuing system and the queuing networks is another tradeoff resulted by waiting line decision. In this system, there are some cases where equilibrium distribution is not well met and therefore there result the tradeoffs. Sometimes the population may be finite or infinite and therefore becoming critical to manage these tradeoffs (Thura, Cos, Trung, & Cisek, 2014, p. 49). However, in making decisions in this situation, waiting line should be considered to avoid tradeoffs being that the service configuration may be immense and dense.
References
Kokkinou, A., & Cranage, D. A. (2015). Why wait? Impact of waiting lines on self-service technology use. International Journal of Contemporary Hospitality Management, 27(6), 1181-1197.
Thura, D., Cos, I., Trung, J., & Cisek, P. (2014). Context-dependent urgency influences speed–accuracy trade-offs in decision-making and movement execution. Journal of Neuroscience, 34(49), 16442-16454.
