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GSCM588 Midterm Study Guide

tag 0 Download 13 Pages / 3,127 Words tag 10-07-2020
  • Course Code: GSCM588
  • University: DeVry University
    icon is not sponsored or endorsed by this college or university

  • Country: United States


  • Learn the importance of quality management.
  • Explore the historic underpinnings of quality management.
  • Define the various meanings of managing quality.
  • Identify the trends and patterns of total quality and how it has evolved over the years.
  • Discuss why we use quality management as a framework for our business direction.
  • Research the quality thought leader's perspectives on quality management philosophies.
  • Describe how understanding the quality thought leader’s perspective can improve a business.
  • Analyze the current best practices in utilizing process management techniques.
  • Examine the different types of process management tools for process improvement.
  • Understand how an organization can implement and utilize the techniques of ISO 9000, Baldrige, and Six Sigma.
  • Determine the differences between Six Sigma and lean principles.
  • Analyze how an organization can sustain the quality organization.
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Total 13 pages

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