Assignment 3: HOTS Strategic Plan
This is an individual project intended to represent the culmination of your Hotel Simulation (HOTS) business decisions undertaken during this unit. So far you have reached the end of managing your hotel for 2 simulated years. This project involves the preparation of a Strategic Plan to review the results from your balance scorecard through performance indicators. Based on the balanced scorecard results, you will provide strategic recommendations for various key hotel departments (Front office, housekeeping, F&B, Marketing, Human Resource) to improve the overall performance indicators of your hotel. Please refer to the background information of the hotel found under the HOTS folder on Blackboard.
Weighting Date/Week Time
This assignment accounts for 50% of the assessment in this unit. Week 13, Sunday Yd June, 2018
Submitted on Blackboard via Turnitin
Completing this assignment will help you achieve the following learning outcome/s:
You are tasked with developing a Strategic Plan for the future of the hotel you have been managing through HOTS. This is an opportunity for you to review the balance scorecard through performance indicators and review the results from your balance scorecard through performance indicators. Based on the balanced scorecard results, you will provide strategic recommendations for various key hotel departments (Front office, housekeeping, F&B, Marketing, Human Resource) to improve the overall performance indicators of your hotel.
Your plan should include:
The Strategic Plan should be 4,000 words (+/- 10%) — excluding references, and appendices. Referencing should be in the APA Style (see Resources below for Tip Sheet). The report must be suitably referenced with a minimum of 10 academic references and may include photographs, maps, tables, diagrams, illustrations.
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