Comparison between Amadeus and Galileo
Basis
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Amadeus
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Galileo
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Channel design
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This operates in a multi-channel design by using the automated electronic channel. It creates multi approval levels as well as mix conditions for incorporating greater flexibility.
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The channel design consists of the automated electronic channel as a distribution channel. The automated reservation system is efficient and much more advanced. Each of the Galileo satellites broadcasts 10 various navigation channels.
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Channel effectiveness
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The distribution channels are effective; however, overloading of various customers might reduce the efficiency of the channel. This is an e-travel management solution that has a single entry point.
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The receiving satellite of Galileo receives the signals that is broadcasted by the Galileo satellites and processes them in order to compute positions. The transmission channels are efficient and effective enough in order to cater to the increasing demand of the online booking systems.
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Services offered
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· Online airlines booking
· Airport distribution
· Airport link
· Customer management
· Flight management
· Ground handler control
· Control of corporate travel programmes
· Control of the technology and content suppliers
· Care for the travellers
· Tracking of the online booking status
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· Online airlines booking
· Online hotel booking
· Online travel plans
· Online cab booking
· Cruise reservation
· Complete travel plan and control
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Claims
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Amadeus claims to be one of the most efficient and widely used global distribution systems in the Airlines sector.
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Galileo claims to have achieved the best customer satisfaction by providing a complete travel solution for the customers.
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Software role
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The software assists the users to have a complete solution for their travel plans that includes flight bookings, hotel bookings as well as cab bookings. It provides rapid deployment along with multi-language usability. Quick and easy management of travellers (Aivalis 2015).
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The software is one of the most efficient and widely used computerized reservation systems, for online hotel booking and flight booking. The software is easy to use and provides a user friendly interface.
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Website
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The website is an informative one, with a user friendly interface.
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The website design could be improved in order to give the customers ease of use.
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Cost information
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The GDS is cost efficient as the cost for the travel agencies is eliminated. The initial set up cost is high along with minimum cost on the basis of each reservation (Tolbert 2015).
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The initial set up cost is high. However, the efficiency and the complete solution it provides make it cost efficient.
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Achievements
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Amadeus has been a super brand in the GDS industry. It has given access to be booked by 430 airlines around the world, including 70 low cost carriers.
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This is one of the most widely used GDS, with a huge number of clients around the world.
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Current customers
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Hotels and airlines in Australia
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Top airlines of Mexico, Canada, Japan, United States
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Virtual tour
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The virtual tour highlights the ease of use of the GDS.
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The virtual mentions the efficient design and interface of the GDS.
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Electronic commerce theory
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Widely used as an e-commerce site.
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This has a prominent e-commerce presence (Quilichini et al.2015).
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Usability and other relevant information based on the distribution channel
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The ease of usability and fault tolerance makes it a popular GDS.
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This is easy to use by the common people, without much knowledge of GDS.
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Comparison between OPERA myFidelio and Hotelogix
Basis
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Opera myFidelio
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Hotelogix
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Channel design
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This is one of the most widely used online hotel booking system with an efficient channel design with multiple channel accommodation.
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This is a cloud based online hotel booking system that has a superior channel design.
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Channel effectiveness
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The distribution channel is effect and effective.
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The channel is efficient and effective, since it is a cloud based system (Naqvi and Jia 2014).
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Claims
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This claims to be one of the most popular and widely used online hotel booking system.
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This claims to be one of the most cost efficient cloud based hotel booking system.
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Software role
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The software is efficient enough to cater to the needs of its customers.
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The software is efficient as it is cloud based.
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Website
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The website is designed to be used easily by the customers, with a very good user interface.
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The website is popular and is widely used by the travel agencies as well as individual travellers.
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Cost information
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This is a cost efficient online booking system (Masini et al. 2016).
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The cost is reduced, since it is cloud based and large storage space is not required.
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Achievements
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Most widely used online booking system.
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One of the greatest achievements is that the online hotel booking system got a whole new platform, with the introduction of this.
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Current customers
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Widely used in Australia.
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Widely used by various hotels and travellers around the world
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Virtual tour
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Easy to use
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Less overhead due to cloud storage (Norrid 2016).
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Electronic commerce theory
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Prominent e-commerce presence.
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Popular in e-commerce.
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Usability and other relevant information based on the distribution channel
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Offers a complete hotel booking solution.
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The use of cloud computing makes the distribution channel efficient.
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References
Aivalis, C., 2015. Collaboration in Tourism E-Commerce and Evaluation Metrics. Collaboration in Tourism Businesses and Destinations: A Handbook, p.241.
Masini, V., Pavot, M., Fauser, D. and Daniel, J., Amadeus SAS, 2016. Method and system for centralized reservation context management on multi-server reservation system. U.S. Patent 9,514,498.
Naqvi, M.A. and Jia, H., 2014. Computer Reservation System, tourism. In Encyclopedia of Tourism (pp. 1-3). Springer International Publishing.
Norrid, J.A., International Business Machines Corporation, 2016. Online registration and block tracking for travel wholesalers, agencies and hotels. U.S.
Quilichini, O., Roux-Clair, C., Garnero, P., Patin, J.M., Sauvage, J.M. and Haug, C., Amadeus SAS, 2015. Generating a setting recommendation for a revenue management system. U.S. Patent Application 14/640,613.
Tolbert, K., 2015. Qualitative study: Frequent business travelers and hotel selection