$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

HAT303-Property Portfolio Analysis Of Pullman

tag 0 Download7 Pages / 1,596 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT
  • Course Code: HAT203
  • University: Kaplan Business School
  • Country: United States


Assessment Description

The purpose of this individual property portfolio analysis is to further your understanding of the role of operations and control in hotel management by applying hotel operation management concept to a real business case. It will also further your ability to identify a range of factors that influence operations in hotel and accommodation management.
Based on concepts discussed in weeks 3 to 8, you are required to compare two opposing Accor Hotel Group brands and critically examine their differences in:
a.Provided facilities;
b.Services available;
c.Room rates;
d.Revenue streams;
e.Housekeeping functions;
f.Food and Beverage outlets;
g.Other supplementary services offered by the brands.
Your case study analysis MUST follow a professional structure: Property Portfolio Analysis of the upper scale Accor brand (600 words) Property Portfolio Analysis of the budget scale Accor brand.



Accor hotel is a French multinational hospitality company which owns, manages and franchises hotels and resorts. This report comprises the property portfolio analysis of the upper scale and budget scale brand of Accor. Pullman is a 5 star hotel and Ibis budget fawker is a 2.5 star hotel are taken for the property portfolio analysis.

Property portfolio analysis of Pullman and Ibis budget Fawker hotel 

Pullman can be found anywhere in Australia. The 11 hotels of Pullman provide immediate access to the urban and natural wonders of the Australia. The hotel provides the top quality services and facilities. The Pullman, Melbourne is located 24 kilometres from the airport. The views of the Fitzroy gardens can be enjoyed from the hotel.

Ibis budget Fawkner is a simply furnished budget accommodation. It provides 103 newly renovated rooms and onsite car parking. The AC rooms in the hotel features a flat screen TV and a private bathroom. The hotel serves breakfast daily and the guests have access to the shared kitchen.  The hotel is close to the transport, restaurants, shopping and it is just fifteen minutes away from the airport (Ogle, Lamb & Fanning, 2018). This hotel is the ideal choice for the budget conscious travellers, those looking for the hotels in the Melbourne. Both Pullman and Ibis budget hotel are compared on the basis of the differences given below: 

Provided facilities: Pullman provides top quality facilities like Wi-Fi in rooms, high definition TV with a wide variety of channels and free movies on demand. The hotel also provides chargeable high speed internet in the rooms. It enables room with minibar, wide working desk, extra bed for child, safe deposit box and 24 hours room service. Pullman also provides key card operated door locks and recreation activities like spa (Luo & Qu, 2016). The facility is also provided for the disabled guests. The hotel provides deadbolts and lockin rooms. The amenities are also provided for the meetings and the seminars. In the comparison, Ibis budget provides basic facilities like laundry services, refrigerator, breakfast availability, 24 hours reception service and smoke free property. The dryer and tea/coffee maker are also provided (Lamminmaki, 2011).

Services available: Pullman offers five star rooms with modern designing, large bathrooms and wireless internet. The hotel provides services like parking, baby sitting on request, business services and dry-cleaning services. There are various options of the parking are well-lit parking, private indoor and outdoor parking, bus/coach parking area and public indoor parking. The business services include self-service business centre, safe deposit box at reception, fax machine and copy/print service. Whereas Ibis budget Fawker provides services like vending machine, laundry, luggage storage, fax/photocopying, shared kitchen, free Wi-Fi and private parking. The hotel provides basic room amenities such as fridge electric kettles, wireless internet and flat screen TVs (Nimri, Patiar & Kensbock, 2017).

Room rates: The room rates of Pullman hotel starts from AUD $295 per night. It features extremely spacious rooms. The hotel provides superior rooms with king size bed. The rooms are enabled with spa bath facility and balcony overlooking good scenarios. The rooms can be booked at the hotel website and other travel websites. There is major difference in the room rates of Pullman and Ibis budget Fawker (McPhail, et. al. 2015)The rates of Ibis budget are comparatively less enough than the Pullman hotel. The rates of the Ibis budget start from $60 per night. The hotel provides the simply furnished rooms with all the basic amenities. The booking can be done on the websites like trivago, and on the websites of the hotel. The hotel provides the accessibility to the guests at the nominal prices (Davidson, Timo & Wang, 2010). The middle and lower class of people prefer to avail services of Ibis budget. 


Revenue streams: The Pullman hotel has revenue streams like bar, restaurant and hotel. The hotel generates higher income from the hotel segment as it offers five star rooms only. The hotel has indigenous customers who are capable to pay higher charges for the services provided by the hotel. There is Bacar restaurant and bar at Pullman which generates revenue other than the hotel (Zhang, Ye & Law, 2011). The restaurant charges higher prices for the dishes. The hotel also generates revenue from a segment where it provides membership to the loyal customers. Such customers pay a monthly or annual fees to the hotel for using it’s services such as spa, space for the functions and the meetings. Whereas the Ibis budget Fawker generates has limited source of revenue when it is compared to the Pullman Hotel. The Ibis hotel basically generates income from it’s hotel segments only (Li, et. al. 2015). The rates of the room are economical and they are usually occupied. It rarely happens when the rooms are found unoccupied. The hotel is capable enough to generate revenue from the rooms.

Housekeeping functions: There are wide functions of housekeeping at the Pullman hotel. The housekeeping is a 24*7 operation which includes making beds, arranging bad sheets, towels and the linen required. They are also liable to provide extra pillows and blankets. The housekeeping department is responsible for the cleaning of the rooms and providing all the basic essentials required to the guests. The basic functions of the housekeeping are same in both Pullman hotels and Ibis budget hotel. The housekeeping department is responsible of cleaning at hotel. The department takes charge of providing bathroom essentials at Ibis budget hotel (Cvelbar, Grün & Dolnicar, 2017). The department also undertakes laundry facilities such as dry-cleaning and ironing.

Food and beverage outlets: Pullman hotel has restaurant and bar named Bacar. The hotel makes available food to the guests anytime or they can have meal at the restaurant. The guests are provided five star service and quality in food. The hotel and it’s food outlets has highly professional cooks who have gained expertise in cooking. There is no bar and restaurant at Ibis budget Fawker. It provides just breakfast to the customers (Patiar & Mia, 2015). If customers want to have meal other than breakfast then they can have from the various options of the restaurants around the hotel.

Other supplementary services: The supplementary services provided by Pullman are currency exchange and safety. The safety services include fire safety, 24 hour security staff, smoke extractors, video surveillance and break glass emergency phone and smoke alarm in the public areas. The Pullman provides the connectivity lounge powered by the Microsoft. The guests can work at computers in the connectivity lounge. They can read emails, print documents and can stay in contact with family and friends (Bolfing & Cadotte, 2015). The supplementary services provided by the Ibis budget hotel are quite different than the Pullman hotel. The Pullman hotel provides comparatively more supplementary services. It provides LCD smart TV along with the comfortable space. The hotel provides magazines and newspapers to the customers (Williams & Hall, 2000). The hotel provides the additional service to the customers on their demand. The hotel charges prime charges from such customers as they are willing to pay.


Pullman hotel and Ibis budget Fawker are under the group of Accor. Both the hotels provide the efficient services. But when both the hotels are compared with each other then the difference is found in quality. Pullman hotel provides better quality services than the Ibis budget Fawker. The Pullman hotel earns good income by targeting higher income segment and Ibis covers more of middle income group along with tourists. 



Bolfing, C.P. and Cadotte, E.R., 2015. How Useful are Customer Satisfaction Processes for Hotel Industry Positioning Strategies?. In Proceedings of the 1988 Academy of Marketing Science (AMS) Annual Conference (pp. 82-86). Springer, Cham.

Cvelbar, L.K., Grün, B. and Dolnicar, S., 2017. Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing. Journal of Sustainable Tourism, 25(7), pp.921-934.

Luo, Z. and Qu, H., 2016. Guest-defined hotel service quality and its impacts on guest loyalty. Journal of Quality Assurance in Hospitality & Tourism, 17(3), pp.311-332.

Ogle, A., Lamb, D. and Fanning, S., 2018. Are we China ready? A study of Western Australian hotels and Chinese tourists’ appetites. In Food, Wine and China (pp. 151-175). Routledge.

Patiar, A. and Mia, L., 2015. Drivers of hotel departments' performance: evidence from Australia. Journal of Human Resources in Hospitality & Tourism, 14(3), pp.316-337.

Williams, A.M. and Hall, C.M., 2000. Tourism and migration: new relationships between production and consumption. Tourism geographies, 2(1), pp.5-27.

Li, G., Law, R., Vu, H.Q., Rong, J. and Zhao, X.R., 2015. Identifying emerging hotel preferences using Emerging Pattern Mining technique. Tourism management, 46, pp.311-321.

Zhang, Z., Ye, Q. and Law, R., 2011. Determinants of hotel room price: An exploration of travelers' hierarchy of accommodation needs. International Journal of Contemporary Hospitality Management, 23(7), pp.972-981.

Davidson, M.C., Timo, N. and Wang, Y., 2010. How much does labour turnover cost? A case study of Australian four-and five-star hotels. International Journal of Contemporary Hospitality Management, 22(4), pp.451-466.

Nimri, R., Patiar, A. and Kensbock, S., 2017. A green step forward: Eliciting consumers' purchasing decisions regarding green hotel accommodation in Australia. Journal of Hospitality and Tourism Management, 33, pp.43-50.

McPhail, R., Patiar, A., Herington, C., Creed, P. and Davidson, M., 2015. Development and initial validation of a hospitality employees’ job satisfaction index: Evidence from Australia. International Journal of Contemporary Hospitality Management, 27(8), pp.1814-1838.

Lamminmaki, D., 2011. An examination of factors motivating hotel outsourcing. International Journal of Hospitality Management, 30(4), pp.963-973.

Download Sample

Get 100% money back after download, simply upload your unique content* of similar no. of pages or more. We verify your content and once successfully verified 100% value credited to your wallet within 7 days.

Upload Unique Document

Document Under Evaluation

Get Credits into Your Wallet

*The content must not be available online or in our existing Database to qualify as unique.

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2020). HAT303-Property Portfolio Analysis Of Pullman. Retrieved from

"HAT303-Property Portfolio Analysis Of Pullman." My Assignment Help, 2020,

My Assignment Help (2020) HAT303-Property Portfolio Analysis Of Pullman [Online]. Available from:
[Accessed 05 July 2020].

My Assignment Help. 'HAT303-Property Portfolio Analysis Of Pullman' (My Assignment Help, 2020) <> accessed 05 July 2020.

My Assignment Help. HAT303-Property Portfolio Analysis Of Pullman [Internet]. My Assignment Help. 2020 [cited 05 July 2020]. Available from:

Whenever it crosses you mind who can write my essay for free or essay writer service and essay typer free are the best options. Get you essay generated in minutes just by pressing random keys on the keyboard and typing in the topic. Our essay typer tool sources materials from a huge number of pages online and provide you proper essays for referencing in your work. To get extra sure of any essay for your assignments you can hire our essay experts and get quality insights for any essay along with proper formatting and original quality. Connect with us now to know what top quality means.

Latest Operations Samples

ALR310 Marketing Communication For Website Media Promotions

Download : 0 | Page : 1

Answer: Budget for Mascara (Cosmetic) campaign for 12 weeks (3 months: Nov, Dec, and Feb) Tactic Timing Other Costs Production Costs Media Costs Total Advertising 1) Magazine 2) Radio Nov-Feb Nov, Dec, Feb       $20,000 $1000     $20,000 $2,000     $40,000 $3,000 Web Advertising 1. YouTube Nov- Feb   ...

Read More arrow Tags: Australia Armadale Management Marketing Communication University of New South Wales 

OPR 300 Operations Management Common Assessment

Download : 0 | Pages : 4

Answer: Introduction Fashion industry has four stages of operation in the form of designing, manufacturing, distributing and retailing, SCM plays vital role in every stage of this industry. The market stalwarts namely H & M, Benetton and Zara have their own unique SCM strategy to enjoy the edge in the competitive world of fashion industry in different level of operation management, as highlighted in the case study named Supplying Fast Fas...

Read More arrow

MREGC5001 Terotechnology And Life Cycle Costs

Download : 0 | Pages : 7
  • Course Code: MREGC5001
  • University: Federation University
  • Country: Australia

Answer: Asset Management and Design for Maintainability and Reliability Part 1 The purpose and nature of an organization and the external and internal environment within which it operates depend on the type of assets the company requires, and the capability of asset management; this is vital to delivering its objectives. These influencing factors need to be taken into account when evaluating the goals and outputs of asset management, and the...

Read More arrow

MGT602 Business Decision Analytics And Research Analysis

Download : 0 | Pages : 12
  • Course Code: MGT602
  • University: Laureate International Universities
  • Country: United States

Answer: Introduction In the fast-changing world of business, the work atmosphere is continuously changing and the organizations are implementing various innovative techniques to bring together various groups of people. Forming virtual teams is one of the techniques the firms have implemented to reduce globalization. These teams do not work face-to-face and operate in a network which supports their communication and their physical existence wi...

Read More arrow

DAM761 Managing People And Organisational Behaviour Managements

Download : 0 | Pages : 11

Answer: Introduction  Westpac has been recognised as the first bank of Australia and the first overall company of the country. It has also been recognised as the second largest bank of New Zealand (Kamber, McDonald and Price 2013). They offer institutional, business and consumer banking solutions to the market. The company aims to provide quality services to the community and the same is addressed in the company’s mission and visio...

Read More arrow Tags: New Zealand Auckland Management University of Auckland 

Save Time & improve Grade

Just share Requriment and get customize Solution.

We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits




Overall Rating



Our Amazing Features


On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.


Plagiarism Free Work

Using reliable plagiarism detection software, only provide customized 100 percent original papers.


24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.


Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.


Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1692 Order Completed

98% Response Time

Alfred Dodd

PhD in Computer and Information Science with specialization in Database

Wellington, New Zealand

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

93 Order Completed

100% Response Time

Jackson Mitchell

MiM (Masters in Management) in Supply Chain Management

New Jersey, United States

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

798 Order Completed

97% Response Time

Benjamin Blakeman

MSc in Medical Technology

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

2830 Order Completed

97% Response Time

Leroy Bicknell

MBA in Marketing

London, United Kingdom

Hire Me

FREE Tools


Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.


Essay Typer

Get different kinds of essays typed in minutes with clicks.


GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.


Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.


Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability




Your Approx Earning

Live Review

Our Mission Client Satisfaction

Quick turn-around. Easy to understand. All requirements covered. I will be using MAH again!


User Id: 383727 - 04 Jul 2020


student rating student rating student rating student rating student rating

Fast rectification and minor grammar editing needed. Thank you for the help again I knew I could count on you guys. The report was delivered wayyyy before deadline and I\'m so pleased with the work. I only have to submit it on the 29 so I have more t...


User Id: 310628 - 04 Jul 2020


student rating student rating student rating student rating student rating

I received a high quality summary of a long document containing many interviews I conducted. The expert has succeeded in capturing the ideas in the interviews in a concise summary.


User Id: 400556 - 04 Jul 2020


student rating student rating student rating student rating student rating

The essay is well-written and it answered the question fully. Not much editing has to be done after receiving the solution.


User Id: 228634 - 04 Jul 2020


student rating student rating student rating student rating student rating
callback request mobile
Have any Query?