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HCA470 Global Healthcare

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Description of the Organization: Phoenix Children’s Hospital

Phoenix Children's Hospital was founded in 1983 within Good Samaritan Hospital. They are the largest children’s hospitals in the country and provide comprehensive health care services for children. Their team members are growing every day, making PCH the largest amongst employers in Arizona. They are considered Arizona’s only best children’s hospital.

Robert L. Meyers- President & CEO

They are 501(c) (3) non-profit organization and governed board of directors of the community.

Team growth: Medical Staff 1,000 pediatric specialists

With 4,200 staff members

They have a total of 850 Physicians, including 300 Primary Care Provider

They provide inpatient, outpatient, trauma and emergency care

Have 70 pediatric subspecialties within the organization

Consists of 465-licensed-bed

Six Centers of Excellence in the US:

Barrow Neurological Institute at Phoenix Children’s Hospital

Phoenix Children’s Heart Center

Center for Pediatric Orthopedics

Center for Cancer and Blood Disorders

Level One Pediatric Trauma Center

Neonatal Intensive Care Unit

Historical financial performance and current financial condition

Cash flow for 2016 was $21.5 million

Total amount for assets for June 2016 was $1,313,170 (PCH financial and operating Report, 2016, p. 5). This included PCH, the foundation, Captive, PCPD, PCCD, and elimination.

2014 Financial Summary/Summary income statement (in thousands)- For Phoenix Children’s publicly reported financials, visit www.dacbond.com

Net Operating Revenue $661,678

Operating Expenses $661,678

Income from operations $63,840 (8.8%)

EBIDA  $125,945 (17.4%)

Employee Compensation and Benefits $330,056

Fundraising Revenue $38,217

Charity and Uncompensated Care $27,210

Since 2014, new construction of the 11-story tower on the hospital’s main campus was made available to provide comprehensive care and family-centered hospital

The Newborn Intensive Care Unit (NICU)

Integration between The Children’s Heart Center and Arizona Pediatric Cardiology

New operation between Barrow Neurological Institute at Phoenix Children’s Hospital and the Pediatric Epilepsy Monitoring Unit

Collaboration and partnership between The Center for Cancer and Blood Disorders’ Ottosen Family Blood and Marrow Transplant (BMT) Program with Mayo Clinic

Introduction and operation of the new satellite centers in Mesa, Scottsdale, the Northwest Valley, Avondale, Yuma, and Flagstaff

An increase of 16% in case mix index since 2010

Average cost per patient at Phoenix Children’s is less than the national average by 16%

Cost of comprehensive care is $1.7 million/day

Major Resources and Competencies

Resources & Medical Specialties- in 2014, reports show a total of 18,773 in Admissions, 2,588 Trauma Visits, 41,315 Urgent Care Visits, and 237,514 Outpatient Visits

Medical Specialties

Barrow Neurological Institute at Phoenix Children’s Hospital

Center for Cancer & Blood Disorder

Children’s Heart Center

Center for Pediatric Orthopedics

Level One Pediatric Trauma Center

Adolescent Medicine

Allergy & Immunology


Child Life Program- all staff must go through this program and training to care for children through all phases: developmental, emotional and physical needs

Quality and Safety- providing highest quality care up to standards

Quality Strategic Plan- all staffs must adhere to improving quality and safety to all patients

Quality and Safety Strategic Vision 2015- Ranked high in the nation and recognizedfor providing the highest quality, safest and most efficient evidence-based health care

The Institute of Medicine (IOM)-Provide the public with answers and information related to health and medicine

Phoenix Children’s Research Institute- in 2014, there are 372 open Research Studies. Research and discoveries focusing on genomic, clinical, and translational research. They also published 135 Articles and 161 Abstracts and conducted 53 Presentation

Clinical Research

Translational Research


Affiliated Organization:Collaborate with Arizona State University, NantHealth, LLC, Translational Genomics, Research Institute (TGen), and University of Arizona College of Medicine-Phoenix

Collaborate ideas and data collection that focus on prevention and management, diagnostics, develop novel therapeutics and medical devices

Core Services:Collaborate and supports its research community through a network of interdisciplinary core services internally and externally to assist in funding.

PCRI Biorepository

Next Generation Sequencing

Way to Give

Received $15 million for further Research Programs

Satellite Centers- for Physicians to connect and collaborate and provide care. Located in Mesa, Scottsdale, The Northwest Valley, Avondale, Yuma, Flagstaff

Partnerships/Affiliates- Collaborating with partners to network, streamline referrals, improve access, cost management, and figuring ways to improve in quality of clinical services.

Arizona State University

NantHealth, LLC

Translational Genomic Research Institute (TGen)

University of Arizona College of Medicine-Phoenix

Dignity Health- Mercy Gilbert Medical Center

TMC for Children

Mayo Clinic

Teaching & Mentorship Programs-2014 reports show 355 Medical Students participate in the Pediatric Residency Program and performed rotation. About 91% of the students passed the board exam. A total of 1,100 applicants applied for the residency program

Community Outreach and Education-Arizona Adverse Childhood Experiences (ACE) Consortium. They are committed to provide advance pediatric health and wellness within the community. They provide educational programs to teach on many topics. In 2014, events like Barnyard Booster Bash with Progressive Auto Insurance provided 1,927 booster and car seats. Home and sleep safety information was passed out to 500 families. Family education program related to bicycle helmets fitting and usage was provided to the community and 1,500 helmets were distributed. They also provide water safety education and 1,812 attended on Water Safety Day.

Injury Prevention Programs

ATV Safety

Bike Safety

Bites and Stings

Car Seats, Booster Seats, and Seat Belts

Child Abuse

Effective Discipline for Children

Fire Safety

Heat Advisories & Safety

Holiday Travel Safety Tips


Pedestrian Safety

Prevention falls at home

Safe Sleep for Infants

Water Safety

Healthcare Outreach


Crews’n Healthmobile

Early Childhood Development Program

Pediatric HIV Clinic

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