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HLT33115 Health Services Assistance

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Questions

1. Why is it important to identify and report on variations in the quality of products and services provided?
 
2. Research and list the various competencies and professional development needs for your job role. Why is it important that you should have these competencies?
 
3. List what are the personal skills and competencies you have identified that you need to develop in order to work effectively in the health industry and how can you achieve it?

Example: Communication skills, self-confidence, computer skills, manual handling.

4. Identify three people or positions or roles that are part of your work place structure for reporting and taking direction from?
 
5. List other job roles which form part of your working environment?
 
6. Write a note to your supervisor regarding the following matter :

A client has visited your service to ask for assistance with a health care matter he requires additional medication. He is displaying signs of stress / agitation and have requested a quick response.

Provide an account of this below in a clear manner for passing to the appropriate person.

7. Explain about below conflicts and how you would deal with them:

Mistrust and conflict

Support

Interpersonal conflict

8. Provide three examples of actions that could be taken to ensure that you transport individuals on time?
 
9. What checks should you complete to ensure that the equipment is attached safely prior to transporting a client?
 
10. If you are transporting individuals in a wheel chair that has no seat belts, What actions can you take to ensure the safety of the client during the journey?
 
11. What documentation exists within health care organizations that outline information about how you should transport individuals? Provide some examples of specific policies that must be followed?
 
12. Discuss as a group the types of conflicts that you would have to report to your organization or other agencies if they take place during transportation?
 
13. List the potential barriers that may affect the communication between you and the client that may prevent you from identifying what you need to assist with transportation?
 
14. What extra considerations are needed for clients with disabilities during transportation?

Example: Hearing impaired, visually impaired

15. Your client needs to be transported to endoscopy department for a procedure. Hehas and MRSA infection and has a wound that is covered on his lower left leg. He is also on oxygen, has IV fluids, and an Indwelling Catheter (IDC).

You have his medical file and 2 scan reports to handover to the staff in endoscopy department. What are the steps and precautions that you need to bear in mind while transporting this client? Also include the necessary reporting and documentation needed for the process?

16. A client named Tom is under Jasper’s care and has fallen in the bath room. He is conscious but unable to stand by himself. The bathroom is very small and the space is limited. There is no room for hoist. Jasper decides to use a slide sheet to move Tom to a place that will allow enough room for a hoist to be used. There are no other workers around so he decides to do this alone. He rolls Tom onto his side and puts the slide sheet against his spine. He then rolls Tom onto his other side and unrolls the rest of the sheet. He notices that the slide sheet is slightly smaller than the person he is moving but decides to carry on using it. He stands at the bottom of the sheet and grabs the slide sheet without bending his knees. He hasn’t tucked Tom’s elbows in and, as he pulls Tom through the doorway quickly, he bumps Tom’s left elbow.

List all the things that Jasper did wrong and explain the right method of doing it?

17. List the common medical check-ups people should have (Including gender specific, age and frequency)?
 
18. You are working in an acute care environment and taking out IV Cannulas as instructed by your RN’s What would be the Personal Protective Equipment that you need to use and the body mechanism you need to maintain to follow work health and safety policy and procedures? Give reasons for your response.
 
19. If a staff member feels that Joe who is a new staff is being bullied by another colleague. Does this issue fall under work health and safety? If Yes what should be the right steps to be taken by the staff member.
 
20. Sophie, who is a staff member of the house keeping department, has slipped and fallen in the staffroom as she was mopping. She cannot get up from the floor and she is in a lot of pain. You are the only person in the staff room, what should you do to follow WHS policy and procedure.
 
21. How are staff in the healthcare environment expected to respond to situations that they have identified as a risk of infection? Give an example of what should be the response of a staff member who suspects that the client has wound infection?  
 
22. Explain how would you do Risk categorisation and the level of risk for the following:

Write down views on whether it is low risk, moderate risk, high risk or extreme risk and why do you think so.

a. The client has vomiting and diarrhoea and you suspect that its gastroenteritis
b. The client has redness around his wound on his back
c. The client has a history of urinary tract infection and he looks confused and agitated now.
 
23. Explain the importance of documenting the details of what is your observation of a client’s wound that he got on his leg due to a fall a week ago.
 
24. What information do you need to include in an incident report form?
 
25. Identify a crisis plan or other planned responses to behaviours of concern that may be implemented within a health care facility. Give a summary of what might be included in this plan and when it would apply (e.g. duress alarm).
 
26. Why is it important to address behaviours of concern promptly?
 
27. Tom’s mother Mary is a resident in the facility that you work. Tom comes to the nurse’s desk and slams his fist on the table and is verbally abusive. He shouts “My mother is in so much pain and you all seem to be relaxing here!” Explain what you would do to deescalate this matter as well as provide quality care.
 
28. Mary has chronic pain and suffers from severe hallucinations, which means she often gets agitated and confused. When the care worker Sophia was assisting Mary in the shower, Mary pushed Sophia and this resulted in Sophia having a fall and a very painful left arm.

What would be your response if you witnessed this happening?

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2021). Health Services Assistance. Retrieved from https://myassignmenthelp.com/free-samples/hlt33115-health-services-assistance/self-confidence.html.

My Assignment Help (2021) Health Services Assistance [Online]. Available from: https://myassignmenthelp.com/free-samples/hlt33115-health-services-assistance/self-confidence.html
[Accessed 04 August 2021].

My Assignment Help. 'Health Services Assistance' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/hlt33115-health-services-assistance/self-confidence.html> accessed 04 August 2021.

My Assignment Help. Health Services Assistance [Internet]. My Assignment Help. 2021 [cited 04 August 2021]. Available from: https://myassignmenthelp.com/free-samples/hlt33115-health-services-assistance/self-confidence.html.


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