Restaurants in every corner of the world go through audits for several reasons such as evaluation of menu, food safety, designs, etc. Among all these, the major audit is the quality check and hygiene audit. It is related to the food safety of the restaurant. It assesses the food quality and as well as well being and health of the employees and customers (Efreshglobal.com. 2016). It is important to keep a check on the safety and health issues of the restaurant on annual basis so that they maintain the quality and hygiene aspects of the food. This report discusses the audit checklist report for the popular restaurant Mamak, in Sydney. The audit is conducted to evaluate the food quality and health and safety issues of the restaurant, and whether Mamak is following the rules and regulations of the health department.
Mamak is a very popular restaurant in Sydney. It has three branches. It conducts an audit annually to check if the food safety rules and regulations are followed by the employees and management. This is the most important factor in a restaurant’s operation. Unless the food quality, safety and hygiene factors are maintained properly and as per standard, the health department would shut down the business. The audit check list (included in the Appendix) consists of mainly food and hygiene aspects of the restaurants (Dimensions of Public Health. 2014). The management of Mamak has responded with the checklist and the outcomes are as follows. It has been found that, the food safety issues are maintained by Mamak (Jin and Lee 2014). They have agreed to treat and process the food items hygienically. The dairy products, raw meats and fish, fresh fruits and vegetables are taken special care of. Fresh and processed food items are kept separately to avoid cross contamination. The storage facilities, that is, freezers and refrigerators are cleaned and maintained at the required temperature. The kitchen surface is open and glass covered. People can see the cooking area while waiting outside the door. Hence, Mamak puts extra effort to keep the cooking surface clean with antibacterial agents and organized to maintain a good impression with the customers. The employees have to wear clean attires along with gloves, masks and head caps so that customers have a good feeling about cleanliness (Mamak.com.au 2017).
Apart from these, the other hygienic practices include cleaning the floor and table every time a customer leaves, clean plates, bowls, spoons, forks, and clean water are maintained. Employees are found to be maintaining the hygiene regulations, such as using handwash after using toilets every time, using sanitizers in the food processing area. They also do not smoke, drink or spit anywhere in the restaurant. Customers usually give good reviews about the employees and the food quality. However, they do not clean the toilets at least four times a day, rather do it twice, which is not sufficient. Customers have complaints regarding this. The number of fire extinguishers is also less than the standard requirement. They do pest control only once a year, which is insufficient (Fisherkidd 2012).
From the audit checklist, it is found that Mamak has been following the rules and regulations of the food safety and health department in most areas. Thus, they face very fewer complaints from the customers as well as from the health department. However, there are few areas where they need improvements.
It can be said from the audit checklist that, Mamak is very careful about the food quality and safety regulations. They keep a regular check on the cleanliness of the food processing area. They maintain the quality of the raw food materials as per the standard of the health department, thus, there has been no complaints about their food quality. Mamak puts extra effort on the hygiene aspect of the employees as well as the customers. This is very important for any restaurant business. Thus, it can be said that audit checklist is an effective and simpler way to find out if a restaurant is maintaining the rules and regulations of the health and food safety department. A simple checklist helps in assessing the practices of the restaurant, which saves the time of both the restaurant management and the auditor.
Efreshglobal.com., 2016. Checklist for Routine Inspection (Catering/Food Service Establishment) (1st ed.). Efreshglobal.com. Retrieved from https://efreshglobal.com/eFresh/Headers/images/pdf/fssi/FSSAI/inspection%20checklist%20for%20caterers.pdf
Dimensions of Public Health., 2014. Food safety and Logo distribution in hotels, restaurants of Highways!!. Dimensions of Public Health. Retrieved from https://publichealthinnepal.blogspot.in/2014/12/are-you-going-to-hotels-of-highways.html
Mamak.com.au., 2017. Mamak. Mamak.com.au. Retrieved 15 May 2017, from https://mamak.com.au/
Fisherkidd, 2012. Sample Food Safety Audit Checklist 2012 Version 1. Retrieved 15 May 2017, from https://mymission.lamission.edu/userdata/cantreef/docs/Food%20Safety%20Inspection%20Checklist-1.pdf
Jin, G.Z. and Lee, J., 2014. Inspection technology, detection, and compliance: evidence from Florida restaurant inspections. The RAND Journal of Economics, 45(4), pp.885-917.
To export a reference to this article please select a referencing stye below:
My Assignment Help. (2018). Hospitality And Tourism: Restaurants. Retrieved from https://myassignmenthelp.com/free-samples/hospitality-and-tourism-restaurants.
"Hospitality And Tourism: Restaurants." My Assignment Help, 2018, https://myassignmenthelp.com/free-samples/hospitality-and-tourism-restaurants.
My Assignment Help (2018) Hospitality And Tourism: Restaurants [Online]. Available from: https://myassignmenthelp.com/free-samples/hospitality-and-tourism-restaurants
[Accessed 08 April 2020].
My Assignment Help. 'Hospitality And Tourism: Restaurants' (My Assignment Help, 2018) <https://myassignmenthelp.com/free-samples/hospitality-and-tourism-restaurants> accessed 08 April 2020.
My Assignment Help. Hospitality And Tourism: Restaurants [Internet]. My Assignment Help. 2018 [cited 08 April 2020]. Available from: https://myassignmenthelp.com/free-samples/hospitality-and-tourism-restaurants.
For years, MyAssignmenthelp.com has been operating as one of the cheap assignment help providers in the USA. We are one of the best college paper writing services that keep service price minimal. We do not let the affordability of our service to hamper the standard of our work. We have separate teams of experts to provide report writing help . At MyAssigenmnthelp.com, we believe in earning credibility, so students can pay for assignments only after getting satisfied solutions. Tough assignments bother you? Trust us with your project. You will not regret paying us to write assignments for you.
Answer: Introduction OzCo Boats is a family-owned boat building industry based in Coffs Harbour, situated in New South Wales has been operating since 1961. It builds high quality and luxury boats that are made from traditional material. In the current scenario of technological developments, they have to embrace innovative technologies to compete with its competitors and needs to transform its traditional methods of production. If it is contin...Read More
Answer: Part one Chosen topic- Self awareness (From workshop week 2) Activity name Description Time needed Expected Outcomes Things to consider (instructions) Expected barriers 1. Adjective game This activity is about giving an adjective to own self and to others and then to see whether self given adjectives and the adjectives chosen by others ...Read More
Answer: Introduction: Communication is used for the information transformation between different sources. It has different types such as verbal, non-verbal. There are many things to communicate for some purpose. Professionalism is require a better communication for fulfill the basic requirements in business. Business communication is playing a key role in a life of professional person for their professional work. This essa...Read More
Answer: Fair Value Accounting Mark to Market or Fair value accounting shows the current price or the potential of the asset in the market. Assessment of fair value accounting is one to reflect economic reality in the corporate environment. The fair value shows the potential price in which the asset can be bought or sold in respect of the cash flows or the economic benefits flowing from the asset (Goh et al. 2015). The cons and pros of ap...Read More
Answer: Learning from case study I was able to learn with the help of the case study that Telstra which is a provider of the mobile phones along with broadband internet focuses on strategies that help in protecting the community. The knowledge was gathered through the case study that getting involved with the local communities can help an organization in surviving within the competitive environment. The fostering of the inclusive communities ...Read More
Just share your requirements and get customized solutions on time.
Our writers make sure that all orders are submitted, prior to the deadline.
Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.
Feel free to contact our assignment writing services any time via phone, email or live chat.
Our writers can provide you professional writing assistance on any subject at any level.
Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.
Get all your documents checked for plagiarism or duplicacy with us.
Get different kinds of essays typed in minutes with clicks.
Calculate your semester grades and cumulative GPa with our GPA Calculator.
Balance any chemical equation in minutes just by entering the formula.
Calculate the number of words and number of pages of all your academic documents.
Our Mission Client Satisfaction
I hope I get good mark! I hope I get good mark!I hope I get good mark!I hope I get good mark!I hope I get good mark!I hope I get good mark!
HANDED IN ON TIME THOUGH GAVE A VERY SHORT TIME TO DO SO. THE WORK WAS WELL DONE TOO!!
Always impecable work. I super reccoment this service to anyone. The quality of work and agile delivery are the high points.
this was an excellent assignment I cant understand how the assignments can differ in presentation, is it that some writers are trained and some are not.