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HRMD320 Human Resources Management

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Question:

Write an essay to evaluate how training and development of employees benefits an organization through delivering superior customer service. In your essay make sure to discuss all the following points:

1- Definition of customer service

2- The difference between training and development

3- The benefits of training and development

4- Potential disadvantages of training and development
 
5- The contribution that employees can make to the brand image of the organization

6- Performance indicators that an organization could use to measure the level of customer service
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My Assignment Help. (2021). Human Resources Management. Retrieved from https://myassignmenthelp.com/free-samples/hrmd320-human-resources-management/consumer-service.html.

My Assignment Help (2021) Human Resources Management [Online]. Available from: https://myassignmenthelp.com/free-samples/hrmd320-human-resources-management/consumer-service.html
[Accessed 24 September 2021].

My Assignment Help. 'Human Resources Management' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/hrmd320-human-resources-management/consumer-service.html> accessed 24 September 2021.

My Assignment Help. Human Resources Management [Internet]. My Assignment Help. 2021 [cited 24 September 2021]. Available from: https://myassignmenthelp.com/free-samples/hrmd320-human-resources-management/consumer-service.html.


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