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HS2041 Enterprise Systems

tag 0 Download 7 Pages / 1,631 Words tag 03-07-2021


Assignment Description: In this assignment you need to read a case study on Enterprise Resource Planning (ERP) implementation and answer three questions. This assignment will let you define and describe the evaluation of Enterprise Resource Planning (ERP) systems. It will also let you examine and judge the role of EPR and their adoption process in organization. Most importantly, you will learn to analyse and develop arguments organisation’s ERP selection, planning, implementation and ongoing support phases. Student will also argue about the roles of key stakeholders in an organisation’s ERP selection, planning, implementation, adoption and ongoing support phases.

You need to read the case study on ‘IGT ERP Implementation’ and answer the following questions:

  • What are the key goals IGT wanted to achieve using an ERP system?
  • Discuss the pros and cons to customising the system.
  • How should IGT handle change management during ERP implementation?

Even though SAP had a flexible product configuration engine that allowed manufacturers to build to order, IGT had to revamp its order process to accommodate the way the software works. "The greatest change in the order process was not releasing a sales order to the production schedule until two weeks before the build," commented by IGT. Also, more emphasis was placed on the quoting process to get a better-quality sales order up front, she says.

There were benefits on the plant floor as well. Operations employees now can get manufacturing process sheets online at their workstations. At each step, the ERP system helps foster process gains through the discipline it requires. Employees who might before have been able to cut a corner on a particular process now get stopped by the system. The discipline enforced by the software in effect forces workers to do things the right way. The end result is fewer errors and higher yields due to more efficientprocesses. As an example, the company was able to establish a quick-turnaround process enabling rush orders to be handled in four weeks instead of seven to eight.

IGT manufactures 140,000 machines annually at its Reno site alone. The company also operates factories in Las Vegas and Manchester, England. The SAP system is used to connect the company's operations worldwide, integrating customer orders, document management and new product development.

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