Some of the key HRM issues at UniCall have been mentioned as follows. They are:
1. Unhappy staff: It has been seen that, staff at UniCall are not happy with the increased pleasure and do not welcome new roles which are assigned to them.
Some recommendations and HRM interventions which will improve business performance have been discussed as under:
1. Training & development program: UniCall shall develop a quality training & development program which shall mainly focus upon the various HR skills and other learning techniques as to how the company should operate (Mondy, Noe, & Gowan, 2005).
Dixit, S. (2014). Human Relations in Industry- Issues & Challenges. IOSRJHSS, 19(6), pp.12-18.
Meisel, S. (2014). Addressing Difficult Issues in the HRM Bubble. Organization Management Journal, 11(2), pp.101-101.
Mondy, R., Noe, R. and Gowan, M. (2005). Human resource management. Upper Saddle River, N.J.: Pearson Prentice Hall.
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