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ICT703 Network Technology And Management

tag 0 Download15 Pages / 3,691 Words


An initial analysis has found the following:

It is a single site company with a factory and office on site.

a.There are 80 employees in total, 60 in the factory and 20 in the office.

b.Each office worker has their own PC. There is a mixture of Windows 7, Windows 8 and Windows 10 computers installed, together with various versions of Microsoft Office.

c.There are 8 PCs in the factory, all running Windows 7 and Microsoft Office 2010.

d.There is no central subscription to anti-virus software. Staff are left to do this themselves.

The network is completely wired and they have not yet started to explore the use of WiFi. If staff bring their own devices to work, they need to make their own provision for Internet access (3G/ 4G etc.)

The network runs on a single Windows Server 2012 server. There is an additional NAS (Network Attached Storage) storage device that will store up 10TB of data. There is no formal backup plan; again staff (and individual teams) are expected to manage their own data. Some do this better than others. For example, the design team have their own NAS storage and additionally copy designs to backup DVD on a weekly basis.

Internet access is provided through an ADSL account with a local Internet provider. This gives a maximum of 10 Mbit/s of bandwidth. They have found that this is not sufficient for their needs.

a.The company does not have a Web site.

b.There is a single email address for the company that the MD (Managing Director) and her PA (Personal Assistant) have access to.

c.Other staff have set up ‘unofficial’ company emails for their requirements, for example, the finance team have a shared email address with a Gmail account that they use for ordering.

No single person has responsibility for managing the network. A previous office manager (who has now left) had some IT experience and supported the network as part of his job. There have been some serious incidents recently, most notably a serious virus infection that was dealt with by bringing in a local IT technician to clean a number of PCs.

The arrangements for printing are as follows:

a.There is a single inkjet printer in the factory shared between the factory PCs. This printer is networked.

b.In the office, there is a high volume laser printer connected directly to one of the admin support team’s PCs. This is connected via Windows printer sharing to the other PCs in the admin team but no-one else has access (in the past, if anyone else needed a large number of documents printing they had to email it to a member of the support team).

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