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ICTICT511 IT Strategy

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  • Course Code: ICTICT511
  • University: Victorian Institute Of Technology
  • Country: Australia

Questions:

1. How the methods of analysis and planning approaches, such as cost-benefit analysis, and SWOT analysis, can be applied to technical problems and management requirements
 
 
2. You are a network administrator in a company ABC. You have found out that the company is running very old hardware, and is running an unsupported version of Windows (Windows Me) on those computers. What would you advise them about the security implications of running an unsupported version of Windows on their network?
 
 
3. You are a network administrator in company ABC. You are monitoring the disk spaced used of the company servers. You find the total capacity available is 10TB, of which 8TB is currently in use. Furthermore, you find that monthly space usage is increasing by 300GB on average. What would you advise them about when they should upgrade their disk capacity and why?
 
4. You are a network administrator in company ABC. The company has asked you to investigate what operating systems are in use by the organisation, so they can forecast their future licensing costs. What tool(s) could you use to gather information about what operating systems are in use?
 
5. When using an analysis technique like SWOT (strengths, weaknesses, opportunities, threats) Analysis, which factors apply (i) to the external environment; and (ii) the internal environment of the company? Why do we need to look at both the external and internal environments when doing strategic planning?
 
6. When attempting to identify technology and product directions for evaluating and forecasting vendor and technology trends in IT, what are two factors that can influence the direction of technological evolution?
 
7. You are a network administrator for Great Games (GG), a games company that runs its game servers in the Google Cloud Platform. Currently GG runs a pool of 6 N1-Standard machines running Windows 2012 in GCP, each of which is priced at $70 per month. GG budget is for each 50 users per server, and as each user pays $5 per month to play, this gives GG a healthy margin on their infrastructure costs i.e. 50 x 5 = $250 of income per server, giving GG a margin of $180 per server per month. (Assume there are 300 users in total)
 

Case Study

You are the lead network administrator for XIT, a private college based in Australia. XIT has recently decided to venture into the Chinese educational market, whereby Chinese students will be able to enroll in courses that are delivered purely online, and thus will be able to complete the courses without ever leaving China. XIT has been able to procure some ready-made courses from a content provider, and your task is to design a network infrastructure that will both support the delivery of those courses and fit the current business strategy of XIT. XIT currently has an internal IT staff of 5 people, supporting an internal network of around 200 computers. IT staff are spending a lot of time fixing hardware, and patching operating systems, and the CEO is keen to reduce some of these costs. The inhouse IT manager has advised the CEO that, to support the proposed China business, the number of IT staff would have to be increased by three people and the number of extra servers needed would be ten, based on an expected demand of 500 students initially (i.e. 50 students per server). The cost of this extra hardware and software has been estimated by the IT Manager at $125,000 with the three extra staff also costing $75,000 per person. The CEO of XIT is unsure as to whether XIT should invest a lot of money up front in expensive network infrastructure, as the demand for courses from China is hard to predict.

The CEO does not want to invest in a lot of network infrastructure if the demand for the courses does not eventuate, so he is interested in minimising his up-front investment costs. The CEO wants a solution that will support 100 students initially, but is also a flexible solution that will ‘scale up’ as needed e.g. if many more Chinese students enrol than expected, he wants to make sure he has a network infrastructure that can support that. He also wants a solution that will minimise the demands on in-house IT support staff, as he is not keen to add to the payroll unless absolutely necessary. The CEO has asked you to come up with a plan for a cloud-based network infrastructure, that does not involve a lot of upfront expenditure, and can ‘scale up’ if required, should the demand for courses suddenly increase. He has heard about cloud computing, and a Google Cloud Platform (GCP) salesman has convinced him that GCP is the cloud provider he should be using. The salesman has also had a GCP technical architect prepare an initial design for the CEO about what GCP resources would be needed to support an initial cloud deployment (to support 100 students). The learning management system (LMS) that is being used by XIT has a feature where the average number of users logged into each server is logged, and this can be monitored by the IT staff to see whether the system needs to be scaled up or down to cope with student tload
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