The Case Study
You have just been appointed to work as HR Manager for Palermo Safe Storage, an organisation which, despite its mission statement of ‘Our people are our future’, operates with a range of personnel and development policies which pay little heed to employees’ rights or needs at work. You find, for example, that wages and salaries are below the national average, that employees are required to work overtime at short notice, that several staff have been dismissed for trying to establish a trade union! Health and safety rules are frequently ignored, recruitment and selection procedures are haphazard and ad hoc, and training is non-existent.
You approach the chief executive and explain that personnel and development practices are out of line with the mission statement and that something needs to be done. She shrugs her shoulders, saying that this has not caused any problems in the past. Nobody has complained to her and, anyway, she runs a successful organisation.
In the end you persuade her to let you make a presentation to the board.
Prepare a report which you will present to the executive board of the company based upon what you would do to improve the situation with Palermo Safe Storage. You should use the tasks below as your basis for the report.
1. Explain the meaning of HRM and the HR function and why it is important within the organisation. In doing so, explain how HR strategies and practices fit within the overall business objectives.
2. Demonstrate the purpose of HR Planning and how this can be useful in finding the right skills and competencies for the business.
3. Explain how Training and Development contributes to improving the overall performance of the organisation.
4. Explain the process for managing change within the business and its global external environment. Use a HR change model to illustrate your argument.
5. Identify the ways in which the organisation can take account of employment legislation within its HR practices.
6. Suggest ways in which the organisation can take advantage of globalisation to add value to the business and sustain its future growth.