Your firm of interaction design consultants is trying to build up a portfolio of impressive work, to enable it to pitch for business convincingly in the future.
Your task is to produce a usability evaluation of an interactive system, plus a presentation of your results. You have a completely free choice of what interactive system you evaluate, except that it must not be one that you have evaluated for a previous assignment.
You may get people to help you with tasks that are easier or better done by more than one person, but you need to be very clear about what you did and what others did.
1.Identifying the use cases or aspects of the functioning of the system to be considered, and briefly describing them in your report. (These don’t need to be a complete set of use cases; for very complicated systems focusing on one part of what they do is just fine. However you should give a clear indication of what subset of the functionality of the system you are considering, and what you are not considering. If in doubt, cover less functionality in more detail.)
2.Choosing an evaluation methodology. You should apply a standard evaluation methodology such as user testing, cognitive walkthrough, or heuristic evaluation. (You need to show that you know what the evaluation methodology is; not knowing what evaluation methodology you have been asked to use or are using is a common cause of assignment failure. If you want to do something non-standard, ask advice from your tutor.)
3.Defining an evaluation procedure. This will include stating one or several user tasks to be tested or considered with exact descriptions of the scenario and the goal the user is trying to achieve, as well as what the evaluator will do to collect results and produce an evaluation. The evaluation procedure needs to be described in full, separately from the description of the results. For a user trial, this involves describing the exact wording of the instructions given to the subjects. For a heuristic evaluation this involves being clear about the heuristics being considered; using a set that is more detailed and concrete than Nielsen’s set of ten principles is a good idea.
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