Knowledge management is mainly considered to be a process which can be used for the purpose of sharing, creating, managing and using the knowledge or the information of the organization. This is mainly based on the multidisciplinary approach that can help in the achievement of various organizational objectives along with the proper usage of knowledge. The discipline of knowledge management was established in the year 1991 which has been included effectively in the field based on the business administration. The research based on knowledge management thereby includes many different fields like, computer science, public policy, public health and the media and information (Birasnav 2014).
The literature review will be based on the role that is played by the leadership and the top management of an organization in the proper application of knowledge management based systems in modern companies. The resources of the many organizations are dedicated in an effective manner on the knowledge management related activities.
Discussion based on the role played by leadership in knowledge management
As discussed by, Donate and de Pablo (2015), leadership in an organization plays a significant part in the effectiveness of the operations. Leadership is thereby considered to be a trait which is mainly inbuilt in nature or can be acquired effectively as well. Leadership is mainly based on the human psychology and the tactics which are used by the experts. The leaders of the organizations should not dominate over their subordinates. The ways by which a person is able to lead and manage the employees or members of team who operate under him is an important aspect of leadership based qualities. The leaders are able to play a major part in the ways by which the knowledge is levels are managed within the organization. In the modern environment knowledge plays a main part in increasing the levels of profitability and revenues as well.
According to, Dong et al. (2017), knowledge and learning act as important factors which also act as driving forces for the competitiveness and success of the business operations. The knowledge intensive organizations are thereby able to use the knowledge levels effectively to operate in the industry. The knowledge management process has thereby become much more intense in the modern organizations which operate in the 21st century. The companies can thereby obtain sustainable advantage in an effective way with the proper usage of available knowledge. The leaders are capable of achieving the highest levels of business performance and climate in the country.
As argued by, Inkinen (2016), the sharing of knowledge and information is based on the ways by which leaders are able to motivate the employees in an effective manner. The motivated employees are only able to receive knowledge in such a manner which can help them to provide efficient services to the organizations. The commitment and leadership is thereby highly important for the effective knowledge management in the organizations. Leadership is thereby able to play a major role on the proper management of knowledge in the modern organizations. The success of leaders is thereby based on the proper division of knowledge. Leadership is thereby considered to be a procedure which is researched in a frequent manner in the 21st century.
As discussed by, North and Kumta (2018), knowledge is thereby considered to be a major factor based vitality and innovation within the organizations. The performance of the organizations is thereby based on knowledge that are possessed by the employees in an effective manner. Charismatic leadership is the most favourable in modern organizations to manage the levels of knowledge efficiently. The major characteristics which are possessed by the charismatic leaders are based on three major factors which include, articulation and vision, the personal risk levels and the levels of sensitivity to the needs of followers.
The charismatic leaders are able to possess clear levels of vision and capacity to influence the employees as well. Knowledge management is thereby possible with the help of charismatic leaders of the modern organizations who are able to manage the employees and their levels of knowledge in an efficient manner. Knowledge management can also be considered to be a major promotion of organizational performance and application of systems, structure and the culture which is able to support the knowledge levels in an effective manner. The need for knowledge management is an important part of the responsibilities that are managed by the effective leaders of modern companies (Obeidat, Zyod and Gharaibeh 2015).
Discussion based on the part played by top management in knowledge management
The top management of the organizations are able to provide support to the process of knowledge creation. The effectiveness of knowledge management based practices are quite low if support is not provided by top management. The guidelines that are provided to the employees can play a major part in the ways by which knowledge can be managed effectively. The support of top management is also based on the presence of effective leaders or managers. The leaders thereby play a major part in the process of proper development of knowledge (Overall 2015).
The dynamic nature of the knowledge is quite difficult to manage by the organizations. The success of knowledge management can be measured effectively by the different outcomes of knowledge process that take place within the organizations. The top management will thereby play a major role in aligning the knowledge management related activities with the corporate strategy. The implementation of knowledge management in a proper manner is based on the improvement of employee relations, competitive advantage, lower costs and innovation (Sadeghi and Rad 2018).
The discussion can be concluded by stating that the process of knowledge management is affected by the leadership and top management of the organization as well. The managers or leaders thereby need to coordinate the process of knowledge management in such a manner which can be profitable for the organization. The leaders are thereby able to affect the entire process of managing the knowledge levels of the employees and using them efficiently for the organizational profitability within the industry of its operations.
Birasnav, M., 2014. Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership. Journal of Business Research, 67(8), pp.1622-1629.
Donate, M.J. and de Pablo, J.D.S., 2015. The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), pp.360-370.
Dong, Y., Bartol, K.M., Zhang, Z.X. and Li, C., 2017. Enhancing employee creativity via individual skill development and team knowledge sharing: Influences of dual?focused transformational leadership. Journal of Organizational Behavior, 38(3), pp.439-458.
Inkinen, H., 2016. Review of empirical research on knowledge management practices and firm performance. Journal of knowledge management, 20(2), pp.230-257.
North, K. and Kumta, G., 2018. Knowledge management: Value creation through organizational learning. Springer.
Obeidat, B.Y., Zyod, D.S. and Gharaibeh, A.A.H., 2015. The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, and Firm Performance: A Theoretical Model. Journal of Social Sciences (COES&RJ-JSS), 4(2), pp.848-866.
Overall, J., 2015. A conceptual framework of innovation and performance: The importance of leadership, relationship quality, and knowledge management. Academy of Entrepreneurship Journal, 21(2), p.41.
Sadeghi, A. and Rad, F., 2018. The role of knowledge-oriented leadership in knowledge management and innovation. Management Science Letters, 8(3), pp.151-160.