A business process which is also referred to as a business method is combination of structured and related tasks that fulfill a specified goal for a client or customer. A business process may be represented in a flow chart which has a sequence of activities which have similar decision points (Desel, Pernici & Weske, 2004). There are three common types of business processes which are support processes, management processes and operational processes.
A business process is supposed to have an intended goal which triggers processes to be undertaken to achieve the given goal. An example is when a business does a marketing campaign. They need to do tasks such as employing a marketing agency and coming up with a marketing strategy so that they are able to meet their goal.
Transaction cycles are usually small operations which are segmented and rely upon each other to succeed in reaching a specific goal (Roebuck, 2011). Usually one transaction cycle has to be complete to trigger the beginning of another transaction cycle. From the example on doing a marketing campaign the task of coming up with a marketing strategy can be categorized as a transaction cycle.
Mapping and documenting of information systems is the processes of writing information which is clear and user based to satisfy the needs of the user appropriately and fulfill a specific purpose. Mapping and and documenting is usually employed when developing and designing communications which are of a technical and business nature.
In business mapping and documenting is used to ensure the business is more effective in its operations. Mapping and documenting is done by a business by taking one or more tasks in which they do and breaking it down step by step. After this they compare how they work with other businesses in the industry to identify any areas they can improve on. Mapping and documenting also ensures that the business operations of a company are in line with their values and objectives.
Organizations acquire information systems after doing an analysis of their business and discover that they need them in order for them to perform effectively and meet their goals. They usually acquire them from solution providers who deal with such systems. After contracting the solution providers they work with them closely to ensure they are get a solution which will integrate with its business operations.
Desel J. Pernici B. & Weske M. (2004). Business Process Management: Second International Conference. Springer Science & Business Media. pp. 202.
Roebuck K. (2011). Extreme Transaction Processing. Lighting Source.