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INFS 5024 Enterprise Systems

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Question

Requirements of a New IS

In short, the company wants an ERP system that can expand with the business and replace most, if not all the legacy systems currently in place. They also want a system that can grow and expand as the business grows and be up-todate with information and communication technology (ICT). They want access to the system worldwide by all distribution centres and they want data about customers available to all centres throughout the world at any given time. They want accurate currency conversion and the ability to meet external regulatory (legal) and reporting requirements. The company sees a big advantage in having the production and bottling operations integrated with sales so that accurate information about product availability is also accessible by all operating concerns. All company salespersons and representatives will be issued with iPhones and iPads and therefore an adequate mobile infrastructure is required.

AWC management wants to be able to take full advantage of all e-commerce possibilities to improve and expand their business. Their current website which is used to enable customers usually low volume customers - to purchase their wine must be integrated into the new ERP system and expanded to allow upto-date e-commerce including web auctions.

The Directors of the company have noted that wines are frequently a topic of conversation on Social Media. They are keen to incorporate tools within the new system that will enable the company to develop this potential market. They are also keen to apply advanced Business Intelligence technologies to drive the business.
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