This document extends the instructions on the course website. Read the instructions on the course website in addition to this document.
This assessment consists of
- A case study that requires you to apply your learning from the systems planning module.
- An ethical analysis which requires you to apply one of the readings provided on the course website.
- A conceptual development section that requires you to consider how systems planning tasks impact on a systems development project.
- A learning reflection section.
The feedback sheet lists the assessment criteria. Look for it on the assessment’s webpage. Take note of which sections carry the most marks.
Note that this document’s word count is 3969 without any answers, so
- Don’t worry if the final word count seems high.
- Also, there are some diagrams in this assessment so don’t worry if the final word count seems low.
Draw the diagrams by hand, photograph, and insert the photographs in this file. If you prefer, you can use Word’s drawing tools (or some other drawing or modelling software) but you may find working with pen and paper is faster, easier to amend, less cumbersome, and more reliable with respect to layout.
When referring to the exemplars on the course website, read the old assessment specifications carefully because the assessments differ every study period.
In the previous study period, students spent an average of 29 hours on this assessment.
- Pace yourself accordingly.
- For best results
- Do not attempt to complete the whole assessment in one session.
- Work slowly and carefully.
In addition to the instructions on the course website
- Do not overlook the ‘Why?’ questions.
- Read the case study carefully.
- Keep track of the hours you spend.
Make assumptions where necessary. Scope for assumptions has been deliberately included in this assessment because it is often necessary to make assumptions openly when dealing with a client who is under-informed with respect to information systems. Label assumptions clearly. Here’s an example from a previous study period,
Assumption: As the passengers of Titanic II may be from any nation, we have assumed a currency converter is required for the ticket-purchasing function.
Case study: Nexus Distribution
From the systems planning assignment
Nexus Distribution is a small film distribution agency that focuses on limited release art-house films. It has been in business for a decade and has an existing information system for administering its business processes. Joy Moody started Nexus with her long-time professional contact Deane Jackson. Joy has a leadership and marketing role and Deane manages operations. Louise Taylor and Elizabeth Page are spotters who attend film festivals (eg Sundance, Cannes, Sydney, Toronto, London, etc), identifying films that align with the Nexus Distribution focus, bidding for, and often signing, those films. This team of four work closely to sign 15-20 films each year, optimising the distribution of each film so that returns for Nexus and for their clients (the film-makers and the theatres) are maximised.
The existing information system consists of three databases.
Louise and Elizabeth do most of their work while travelling and they communicate with Deane via email, text messaging and phone calls. Louise and Elizabeth attend only the largest film festivals together; usually they work independently of each other. When they are at a film festival, they work highly irregular hours and, in addition to the tasks outlined above, their work includes socialising with, and occasionally entertaining, potential and existing clients. Clients are entertained when the film they have made is of such high quality that more than one distribution agency is competing for its distribution rights. In these cases, Elizabeth and Louise take the clients out for dinner or to a bar in order to build robust working relationships and to create an opportunity for uninterrupted discussion of why and how the client’s interests are best served by Nexus. Louise and Elizabeth are consummate networkers; they are confident, good-humoured and charming in all social circumstances, building relationships with and between people working at all levels of the international art-house film industry.
However, the communication practices between Nexus staff are not up to date and this has led to inefficiencies and wastage of Louise and Elizabeth’s talents and efforts. As their time at film festivals is expensive (flights, accommodation, registration fees, entertainment costs, etc) it is desirable that their time is not wasted. For example, a new film may be shown at several film festivals simultaneously; if Elizabeth has already seen it at Toronto and passed on it (or bid for it and signed it), when Louise is at the Venice film festival, she does not need to waste her time viewing that film and can focus on other films. There are many other instances in which their communication practices fail to optimise the (mostly asynchronous) day-to-day collaborations between Louise, Elizabeth and Deane.
While Louise and Elizabeth work on building Nexus’s catalogue, Deane builds its distribution network (in addition to his significant administrative role). This entails signing various distribution service providers (both independent and chain) to the Nexus distribution network. A distribution service provider might be a VOD (Video on Demand) provider, a chain of theatres, an independent theatre, etc. Deane spends about half of his recruitment effort approaching providers that do not already screen art-house films. The other half is spent on providers which already adopt an art-house focus. While it is a key facet of the Nexus business model, building the distribution network does not consume anywhere near as much effort, money and time as spotting films. Deane estimates that for every dollar spent on building the distribution network, a hundred are spent on spotting films.
Deane is directly responsible for accounting, travel arrangements and reporting. Also, he is indirectly responsible for contracts, which he outsources to a legal firm specialising in contracts for this type of work.
Joy’s role is largely centred on vision and leadership. However, prior to starting Nexus she built a reputation in film marketing and her practical skills in this area are an essential ingredient in Nexus’s success. Every time a new film is signed to Nexus, Joy, Deane, Louise, Elizabeth and the film-makers have a four hour meeting. Occasionally, these meetings are in person, but more often they are held online. These meetings can be hard to schedule because participants are very busy and in different time zones.
During these meetings, in order to design the film’s marketing strategy, they leverage Louise or Elizabeth’s observations of the film, Deane’s knowledge of the Nexus distribution network, Joy’s marketing expertise and the client’s vision. A marketing strategy includes artistic vision, media, release windows and release schedule.
Artistic vision is primarily driven by the client and Joy with input from Louise or Elizabeth. It is actioned by Deane, who reviews the artists who have worked with Nexus in the past, considers the artistic vision, and prioritises the artists according to how well their unique talent, reliability and experience match up with the marketing strategy’s artistic vision. After the meeting, Deane approaches the artists one by one to discuss their availability and to eventually establish a contract.
Media (film, video, television, DVD, VOD, etc) is negotiated between Joy, whose mission is to optimise returns, and the film-maker, whose mission is exposure. With input from Louise and Elizabeth, who have viewed more films than anyone else in the meeting and who therefore have the most comprehensive view of the international market, a binding consensus is reached and documented.
Joy and Deane, who aim to maximise the size of the audience, are largely responsible for determining release windows and schedule, however the client’s needs are taken into consideration. This is achieved by application of market intelligence and expertise. In most cases, a film is screened in theatres on a schedule that will maximise the audience (eg avoidance of major cultural events, avoidance of similar films, knowledge of forthcoming films, etc). Also, films are screened in theatres (primary distribution service providers) prior to being released via secondary distribution service providers (eg VOD service providers, DVD runs, etc). The duration for which the film is screened in theatres depends upon various factors (audience, the film’s performance in other markets, the agreement between Nexus and the film-makers, the agreement between Nexus and the theatres, etc). For most films, the theatrical release date is preceded by four weeks of postering and trailers, wherever possible working with the film-makers in order to leverage the social profiles of those who worked on the film (eg the actors and crew). For highly anticipated films, these four weeks may extend to six or eight and may require Deane to schedule interviews for the film-makers or actors with local media.
Although the existing IS meets Nexus’s administrative needs, the ongoing daily communication problems and the difficulties of scheduling and running online meetings need to be addressed. Deane thinks Nexus needs its own app so that database updates can be done by anyone at any time and he has contacted your workplace, IT Foundry, to enquire further. You have been allocated the task of systems planning for the development of an app for Nexus.
Also, although they are very talented, experienced and respected in their fields, the entire Nexus team are inexperienced in systems analysis and design. They are confident you will come up with relevant ideas, they anticipate your suggestions and they expect you to catalyse and drive all technical aspects of the project. These clients are very much open to suggestion.
From the systems analysis assignment
The preliminary investigation you wrote up for the Nexus project enabled you to develop a basic understanding of the business context. Your scope lists captured the project’s key elements and made a positive impression on Joy, Deane, Louise and Elizabeth. They have approved the project’s progression to system analysis and you have scheduled a meeting with them.
After this meeting, the following requirements are known:
- Louise and Elizabeth must be able to enter data into the Catalogue database from their smartphones
- Louise and Elizabeth must be able to query the Catalogue database with their smartphones
- For example, when they are planning their viewing schedule Louise and Elizabeth need to be able to check whether a film has already been viewed and signed (or passed on)
- Dean must be able to enter, access and amend data in the Travel and DistributionNetwork databases from his smartphone and from his desktop computer
- Louise and Elizabeth must be able to view future travel itineraries and hotel bookings on their smartphones
- Louise and Elizabeth must be able to enter, access and amend information on their relationships with clients or contacts from their smartphones
- For example, a new client or contact’s name; if they are a filmmaker (a director or a producer), which film and how were they involved with that film; if they’re not a filmmaker, what their business is and why the relationship is important to Nexus; whether the client or contact was made by Louise or Elizabeth; when and where the client or contact was made; their entertainment preferences; etc
- A new database will be needed for this relationship data
- Joy must be able to view summaries of recent business activity from her smartphone and from her desktop computer
- Joy wants to be able to tailor these summaries on an ad hoc basis
- Examples include recently established client relationships; recently signed films; Louise or Elizabeth’s notes on the recently signed films; recently planned travel; an annual overview of the film festivals attended by Louise and Elizabeth; when and where these festivals are held, etc.
- The whole team must be able to schedule and conduct meetings on smartphones (Joy, Deane, Louise and Elizabeth) and desktop computers (Joy and Deane)
- Scheduling must account for Louise and Elizabeth’s travel itineraries and for whichever time zone they will be in at the time and date of the meeting
- No one from Nexus will be involved in scheduling – the system will automatically find the four best dates and times
- These dates and times will be sent to the client (their contact details will be in the new relationship database or, if necessary, the app will alert Deane and he will look up the contact details in his paper file, enter the details and, accordingly, the app will update the relationship database)
- The client will choose which of the four dates and times is best for them
- The app will make the booking, alert all participants, update their calendars and, on the day, provide an alert 15 minutes before the meeting starts
- It must be possible for a client to call in to these meetings (Skype, phone, any other method)
- Meetings must be voice recorded for future reference
- A new database will be needed for the meetings data
You make a start on systems analysis. You realise more detailed information will come to light over time, which may require you to amend your current analysis.
The systems analysis you wrote up for the Nexus project enabled you to develop detailed models of the Nexus information system. These models addressed the key requirements and made an extremely positive impression on Joy, Deane, Louise and Elizabeth - so much that Joy and Deane insisted on taking you out for dinner and you had a great time swapping stories from your respective industries. They have approved the project’s progression to systems design and you have scheduled a meeting with them.
Recall: you can make assumptions in this assignment (as noted above). Also, you can use the course forum if you have any questions.
- Design a user interface storyboard for Joy to request a summary report
- Design a user interface storyboard for Elizabeth and Louise to add a new client/contact to the relationships database.
- Design the alert that will be sent to meeting participants 15 minutes before a meeting commences.
- Design the screen for online meetings.
- Create an ERD for the process of adding a new film to the Catalogue database.
A table is provided in Appendix One. The data is in 1NF.
- Normalise the table to 2NF.
Movie (Title, Release date, Director, production company, Lead Actor, Supporting Actor)
Shows (Shown at, Address, Phone, Type)
Spotter (Spotted by, Spotter’s Phone)
- Normalise the 2NF tables to 3NF.
Movie (Title, Release date, Director ID, Company ID, Supporting Actor, Shown At, Spotted By, lead Actor, supporting actor)
Director (Director ID, Director Name)
Production company (Company ID, Company Name)
Actor (Actor ID, Actor Name)
Shows (Shown at, Address, Phone, Type)
Show Type (Type)
Spotter (Spotted by, Spotter’s Phone)
- Create an ERD for the customer order process.
Note that UML will be assessed in detail in the exam.
You review the system architecture checklist.
- Which items on the system architecture checklist are relevant to the Nexus information system?
Ans : The system architecture checklist mainly consists of list of things like
- Beginning and total cost of large number of things that are mainly involved.
- Having a legacy of large number of software
- Various issues in security
- Option for processing
- Prioritise the items that you identified in question 9. Briefly explain (one or two sentences) these priorities.
Ans : list of item should be arranged as per the priority of given item
- Integration of web
- Legal interface of software
- Issues related to security
- Initial and total kind of cost which is involved in ownership
- Proper tracking of various kind of security
- Consider cloud computing. Are you going to recommend any cloud computing capabilities for the Nexus information system? Why?
Ans : Cloud computing is often referred as on delivery of various computer powers, storage for database and other kinds of IT resources. It can be easily achieved by the help of cloud based platform. Cloud computing provides a simple kind of method which can be used for accessing server, database on broad kind of server. It mainly focuses on the use of certain number of application over internet. Cloud computing can easily provide a large number of benefits like
- Recovery of data during any kind of disaster.
- Updating of software on automatic basis.
- Increases collaboration
- Users can easily work from any location
- This technology provides security to large number of security
- Cloud computing is considered to be environment friendly in nature.
- Is a corporate portal an appropriate approach for the Nexus project? Why?
Put your answer here.
Reflect on your experiences as a student or in your career. Identify an ethical issue that you encountered at some time in your past.
- Describe the ethical issue. Do not describe how it was resolved.
Ans : It is mainly the responsibility of representative of Nexa technology which is mainly used for delivery of certain number of codes which is mainly used for large number of employee of organization. Ethical issues mainly consists of diverse issues, fundamental issues and decision making.
Consider the ethical decision-making process from Reynolds (2015) and the ethical decision-making process from O’Boyle (2002). These readings can be located on the course web site.
- To analyse the ethical issue you described in question 13, which is better: the ethical decision-making process from O’Boyle (2002) or the one from Reynolds (2015)?
Ans : O’boyle mainly focus on large number of aspects of codes of ethics which mainly arises from various kinds of ethics is association with computation machinery. It is generally used for providing an ethical kind of processes in decision making. This model mainly comes up six kinds of steps which has moral perception and knowledge of person.
- What are your reasons for rejecting the other approach?
Ans : Reynold model was rejected as it does not provide any kind of concept related to decision making. The given source must be improvised so that no one gets a proper kind of idea regarding the way in which decision is made.
- Apply your chosen approach to the ethical problem you described in question 13.
Ans : Obyle’s mode of approach is mainly used for different kind of decision related to ethics and making a proper kind of progress in six kind of stages like moral perception and knowledge of various personal. It mainly provides a proper kind of idea regarding the proper kind of logic. It is mainly used for having certain number of moral decision and knowledge, more action and personal idea which is used for following a large number of things.
- Reflect upon the processes in Reynolds (2015) and O’Boyle (2002).
- Would an analysis be more robust if it had included some aspects of both approaches? For example, if you were to apply O’Boyle’s approach (2002), would your analysis be more robust if it included some aspects from Reynolds (2015)?
Ans : Students can easily conclude the fact of making use of proper kind of ways which is mainly used for codes of ethics in the provided problem along with solution. Six framework of AMC code has many kind of limitation with in it.
- In your explanation, clearly describe which features of O’Boyle’s approach and which parts of Reynolds’s approach are preferable.
Ans : O boyle model is generally used for different kinds of codes of ethics that is mainly used for various kinds of machinery of computing. It mainly has various kinds of code which can be used for proper analysing of different type of action. It generally has some kinds of decision making process or model in which intellect and will is generally differentiated.
Conceptual development and risk identification
So far, this assessment has supported the development of skills required in professional practice, including ethics. Now, it supports the development of professional expertise.
- What is the overall purpose of the systems design phase of a project and how does it differ from the systems analysis and systems planning phases?
Ans : SDLC can be easily available for large number of steps in six kind of stages which is mainly used for building a proper kind of hardware system. Planning phase of system is mainly taken to be vital stage that for building large number of system. On the contrary phase of system analysis mainly focus on having requirements that is mainly used for proper determination along with documentation.
Consider the case study above and the design you prepared. You may have completed the tasks with a lot of care. If so, your design is likely to be effective in supporting future project activities.
Consider a situation in which the design is careless.
- With respect to the systems design taskscompleted above, identify problems that may arise for the following stakeholders. Your answer should have six unique problems (two per stakeholder).
Ans : Some of the system which are large in size and capacity can easily take up longer time that is mainly used for delivering system to large number of users. Interface of system users is generally used for ignoring a large number of purpose.
- Nexus’s customers or the wider community
Ans : A large number of issues can be encountered in testing phase which is a well-known method for encountering large number of issues in integration of data.
- Your own future work tasks (systems analysis tasks)
Ans : In SDLC model various kinds of issues in maintenance can be easily encountered.
Select four of the problems from question 19.
- With reference to these four problems, what are your conclusions about the importance of attention to detail with respect to system design?
Note: future assessments will ask you to reflect on the answer you give.
Ans : With reference to large number of issues in SDLC it can be easily recommended it can provide a large number of stages like :
- Proper analysis of requirements
- Proper development of system
- Estimation and proper kind of planning related to it.
- Testing of given system.
- Collaboration for various kinds of testing.
- Deployment of proper kind of testing.
Learning reflection– to be completed by all students
Think about the tasks you completed in this assignment and reflect upon any knowledge you have gained from completing these tasks. Consider the UniSA Graduate Qualities.
- Name two learning outcomes.
Note: although the Course Objectives on the Course Outline can be informative, please consider your personal learning experience. As you have a unique history, you will have unique learning outcomes; that is, someone who knew a lot about defining a project’s scope before starting this course cannot identify it as a learning outcome from this assignment; they will identify some other learning outcome. Also, (if applicable) do not repeat the learning outcomes from your previous assessments.
Ans : The two learning outcome from the given assignment is firstly an idea regarding cloud computing and secondly an idea regarding various model of SDLC. I have learned about various benefits of cloud computing like scalability, option for storage, choice for control, selection of proper kind of tool, proper accessibility to large number of user, security for data and saving on various kinds of equipment’s.
- For each of your learning outcomes, name one relevant UniSA Graduate Quality.
Example: “As noted above, my first learning outcome is _____________. This learning outcome correlates to _____________. My second learning outcome is _____________. This learning outcomes correlates to _____________.”
As noted above, my first learning outcome is all about cloud computing. This learning outcome can be used for improving my knowledge.
As noted above, my second learning outcome is all about various model of SDLC. The learning outcome is related to various phases of SDLC phases.
- In your previous answer, you correlated two learning outcomes to two Graduate Qualities. Focusing on these two Graduate Qualities, and addressing each one separately, explain how this assignment’s tasks enabled you to further develop these qualities.
Ans: The assigenment has helped me to develop certain number of qualities like critical thinking and solving of large number of problems. It has also helped me to gather communication skills in both the form that is oral and written. Various graduates will be able to easily think and problem solving on both given theory and practices onwards. Communication skill mainly focus on establishing of proper kind of communication. This can be easily used in large number of aspects like communication with confidence by making use of oral, written and lastly digital way.
Learning reflection – to be completed by students who worked in teams in the systems planning and systems analysis assessments
In your previous assessments, your teammates reviewed your teamwork abilities on SparkPLUS. Read and consider the peer reviews your teammates gave you.
NOTE: the reviews on SparkPLUS will be read in conjunction with your answers.
- According to your teammates, what are your weaknesses? Make a short list.
Ans : As per teammates there are some kinds of weakness present in me like
- Poor Communication Skills
- No making any kind of bonding with the teammates.
- According to your teammates, what are your strengths? Make a short list.
Ans : As per my teammates, I have certain number of qualities like
- I am organized
- Respectful to others
- Willing to delegate
- Fair and kind enough
- Confident in and about the team.
- What is the most important thing on the list of strengths? Why is it the most important thing?
Ans The most important things of list of my strengths are
- Confident in the team
- Fair and kind
- Respectful to others
Organized: As per my teammates I have some of best kind of organizational skills. This skill can be easily used for proper planning of objectives along with some strategies.
Confident in the team: According to my teammates, I come with some of the capabilities which is mainly about building confidence in the team.
- What is the most important thing on the list of weaknesses? Why is it the most important thing?
: As per teammates there are some kinds of weakness present in me like
- Poor skills for communication
- Not influential.
Poor communication skills: I should prove my communication skills. As quality verbal and skills based on written communication will allow various kinds of leaders to provide expectation to large number of team members.
- What is the least important thing on the list of strengths? Why is it the least important thing?
Ans : On the list of strength, I have found that all the required things are important and so no things are less important. I have all the strengths as stated above.
- What is the least important thing on the list of weaknesses? Why is it the least important thing?
Ans : On the list of I have found no kind of weakness to be least important. I have large number of weakness as a team member and so I will try to improve those areas.
- Was it harder for you to review your peers or to read the reviews they gave you? Why?
Ans In the beginning, it was very tough to read my weakness which was pointed out by my peers. I also surprised about the fact of different kinds of drawbacks which were highlighted the given task.
- How can you benefit from the reviews you received?
Ans : I have received a number of benefits from the review of by teammates. The reviews mainly highlight the various kinds of areas which are considered to be my drawbacks have been highlighted. After analysing the drawbacks I should try to improve those areas.
Not for assessment
How many hours did you invest in this assessment? This information will be provided to future students in this course.
Put your answer here.
Thank you for the time and effort you have invested. I look forward to reading your submission.
Reynolds, G 2015, Ethics in Information Technology, Thomson (chapter 1).
O'Boyle, E J 2002, 'An ethical decision-making process for computing professionals', Ethics and Information Technology, vol. 4, no. 4, pp. 267-277.
Tilley, S & Rosenblatt, H 2017, Systems Analysis and Design, 11th edition, Cengage Learning.
[Add more references of your own. Don’t know how? Check the online study help.