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INFS5870 Operations Management

tag 0 Download 8 Pages / 1,848 Words tag 04-06-2021


Write 3, select an organisation that you are either familiar with (you may, or may have, worked there) or have researched. The organisation should have a focus on manufacturing or operations such as an airline, resort operator with a high level of direct customer contact. You may also loom at services operations.

You may choose to focus on an organisation in another industry but you should seek advice from your lecturer first.

For this organisation, you may identify operational issues or aspects incorporating a range of topics covered in this subject. These may include, but necessarily be limited to:-

1. Operational Strategy in Global context
2. Project managing implementation of a new operation
3 Forecasting of demand and resources
4. Location strategy
5. Quality Management and Process Design
6. Inventory Management
7. Job Design 
You need to nominate the operational aspect of your research in Week You may decide to take on the role of a consultant and conduct an audit of the operation in your chosen aspect of the organisation.

Another approach may be to identify a ‘star performing’ organisation or Strategic  Business Unit within the organisation and use it to benchmark the industry. You would then show how organisation meets this benchmark.

Make appropriate recommendations based on your findings and the conclusions you have drawn.

You are required to prepare a report based on the above incorporating relevant theory and additional readings when analysing your chosen company. 
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