Choose an organisation, this could be your current workplace, a past workplace or an organisation you are very familiar with. You are required to identify an area or areas where there could be continuous improvement established and develop a project for this.
Work with others in that workplace or if you are unable to do this discuss with your assessor and decide the project’s quality requirements and the continued improvement processes and outcomes you desire.
You need to prepare a report based on your findings. Your report needs to be a minimum of 750 words. Your report must include all the information below:
Develop a quality management plan and ensure in your plan you address sustainability requirements.
Explain how you will incorporate mentoring, coaching and other supports that will enable people to participate effectively in the continuous improvement processes.
Speak with stakeholders and others to capture insights, experiences and ideas for improvement and explain how you will incorporate these into the organization’s knowledge management system and future planning.
Explain how you will implement quality control and assurance processes using a range of tools and methodologies and review the outcomes and recommend process improvements.