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Intelligent Operational Planning Support Tool

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Question:

Discuss about the Intelligent Operational Planning Support Tool.
 
 

Answer:

Introduction:

The Government of Australia has been keen in impose the “information system” in the “Healthcare System”. They took the help form “My Health Record” Project (Wilis, Reynolds & Keleher, 2016).

A short analysis has been required to be made on the stakeholders connected to the “Information System” (Reed & Curzon, 2015). The report provides a “Stakeholder Map” along with questionnaire and THE “Use Case” diagram of “Information System”.

The stakeholders have been those entities in any organization who play an active part in the health of the organization. They also possess a typical functionality in the performance affected by the action of the organization. The persons or the group of persons those have vested their interest in clinical decision along with evidence supporting the decisions are indicated as the stakeholders (Dalton-Brown, 2016). Four kinds of stakeholders for the given healthcare are present:

They are the doctors, nurses and staffs. The doctors have high interest on the data because this helps them very much. The nurses and staffs both possess interests as both of them get advantages from it.

It includes the patients and the customers. However, they have very few interest in that system (Windsor et al., 2015).

The first come the healthcare owners. They possess serious interests over the system. Then the CEO of the company show high interests as this helps them to perform their functionalities easily. The last one is the administrator of the “My health Record”. The administrator acquires an important role for every major operation about the “Health Record”. However, his major concern is the operating of the system.

First of all it includes the government of Australia. They have been always concerned about the people’s welfare. Hence, they fall under those external executives, who show more interest on the “Healthcare Record” (Ziaian et al., 2015). Another significant external executive is the investors. They have been less interested than that of the government. This is due to the fact that their primary interests have been on the economic benefits that they need to obtain.

The questionnaire has been planned about the “My healthcare Record” project for Australia’s healthcare system. The primary objective of the questionnaire has been to find out the capability of the “Information System” (Haddad, Schaffer & Wickramasinghe, 2015).The questionnaire is the proof for itself that it could efficiently contribute the healthcare record systems in Australian society.

 

Overall, ten questions are prepared that are shown below:

  1. Find out the overall impact of the “My Health Record” in the organization.
  2. How much benefit from this system has been brought to you?
  3. Is there any effect of the system over your patient observed?
  4. Can you assess how much the treatment costs have affected in overall?
  5. Is there any new disease identified with the help of the system?
  6. Any finding of new disease takes time. Can you determine how much the time consumption has affected?
  7. According to you won experience can you narrate the influence of the system on your society?
  8. Have you found any drawback in the system? Discuss the drawbacks of your system.
  9. There can be any further recommendations for the system. Have you found as such? Please declaim such recommendations.
  10. How much would you like to rate your system out of ten marks?

The Brief Use Case Descriptions:

Use Case Name

Login

Scenario

 

The trigger Event

User needs to access the services of “My Health Record “

Brief description

The user should login into the system of the protocols authorized. This should be done before access to the services of the system is done. 

Actors

Patients

Doctors

Preconditions

The login id with the password entered and then submitted

Post-conditions

The user logged in successfully.

Use Case Name

Registration

Scenario

The system would use the information from clinical systems for registering the users.

Trigger Event

The clinical system would record the new doctors or patients. 

Brief description

The system keeps the basic information in the storage with login id and the password in the database

Actors

Patients

Doctors

Clinical Systems

Preconditions

New user accesses into the system

Post-conditions

The user has been successfully registered

Use Case Name

The “Patient Health Record Entry”

Scenario

The doctors inputs latest findings in the treatment of patients. 

Trigger Event

The doctors or specialists would store the latest treatment related information.

Brief description

The record of the patient keeps the upgraded data about the treatment. 

Actors

Doctors

Clinical Systems

Preconditions

The doctors inputs new information

Post-conditions

Information is successfully stored

 

Use Case Name

Update Record

Scenario

The doctors get alteration in their old treatments. The treatment procedures get changed. 

Trigger Event

Issues in the old treatment

Brief description

The doctors replace the medicine. The procedures of treatments are altered. After the identification of changes, the test results are also changed accordingly. 

Actors

Doctors

Clinical Systems

Preconditions

Doctors enter updated information.

Post-conditions

Data is upgraded successfully.

 

Use Case Name

Searching Patient Record

Scenario

The doctors authorized seek the records of specific patients. 

Trigger Event

Searching of patient related data for good treatment. 

Brief description

Searching of patient related data for good treatment. 

Actors

Doctors

Clinical Systems

Preconditions

Doctors seek the data about patient treatment.

Post-conditions

Information is been successfully updated

Fully Developed Use Case Description:

Use Case Name

“Patient Health Record Entry”

Scenario

The doctors have found latest findings in the treatment of the patients. 

Trigger Event

The specialists or doctors have been storing latest data regarding the treatment.

Brief description

The patient has been recording upgraded data about the treatment.

Actors

Doctors

Clinical Systems

Stakeholders

Patient

Doctor

Hospitals

Preconditions

Doctors would enter latest information.

Post-conditions

Information has been successfully stored.

Flow of the activities

Actors

Systems

1. The doctor send requests to access  patient record

2. The doctors enter new data like symptoms, the test results, and the medicine and so on.

3. Doctor receives the message that the entry has been done successfully.

1. The systems check authorization.

2. The systems deliver access to doctors.

3. The systems check the data authentication.

4. The system keeps the latest data successfully in their storage. 

Exception Condition

1. The user information is corrupted.

2. The patient visiting to other doctors.

Conclusion:

It could be concluded by saying that the report has contained the brief but highly informative analysis of the system. The health care projects has been possessing unique planning of the challenges and requirements of their own. It also includes the regulatory and the privacy concerns. The report has helped in learning how effectively these challenges could be handled. Specific approaches have been shown regarding the project goals, mitigating the challenges and risks, managing stakeholders and scheduling tasks. These have been common to every medical field. Particular challenges to bring this concept to reality have been suggested. The report has generated a questionnaire where overall ten questions have been shown. This would help in the survey to effectively understand the project. The replies from those questions would definitely benefit in identifying the analysis of the healthcare system present in Australia. 

 

References:

Dalton-Brown, S. (2016). Healthcare in Australia. Cambridge Quarterly of Healthcare Ethics, 25(03), 414-420.

Haddad, P., Gregory, M., & Wickramasinghe, N. (2014). Evaluating business value of IT in healthcare in Australia: the case of an intelligent operational planning support tool solution. submitted Bled econference, Bled June.

Haddad, P., Schaffer, J. L., & Wickramasinghe, N. (2015, August). Evaluating Business Value of IT in Healthcare: Three Clinical Practices from Australia and the US. In MedInfo (pp. 183-187).

Hoskins, A., Johnson, S., Bennett, N., Bull, A., Richards, M., & Worth, L. (2016). Developing healthcare worker influenza vaccination as a hospital performance indicator. Infection, Disease & Health, 21(3), 123.

Reed, M. S., & Curzon, R. (2015). Stakeholder mapping for the governance of biosecurity: a literature review. Journal of Integrative Environmental Sciences, 12(1), 15-38.

Thomas, J. S., Gilbert, T. R., & Thompson, C. H. (2017). Preparing the future workforce for healthcare in Australia. Future Hospital Journal, 4(1), 67-71.

Weaver, C. A., Ball, M. J., Kim, G. R., & Kiel, J. M. (2016). Healthcare information management systems. Cham: Springer International Publishing.

Willis, E., Reynolds, L., &Keleher, H. (Eds.). (2016). Understanding the Australian health care system. Elsevier Health Sciences.

Windsor, J., Searle, J., Hanney, R., Chapman, A., Grigg, M., Choong, P., ... & Smith, J. A. (2015). Building a sustainable clinical academic workforce to meet the future healthcare needs of Australia and New Zealand: report from the first summit meeting. Internal medicine journal, 45(9), 965-971.

Ziaian, T., de Anstiss, H., Antoniou, G., Puvimanasinghe, T., & Baghurst, P. (2015). Sociodemographic Predictors of Health-Related Quality of Life and Healthcare Service Utilisation among Young Refugees in South Australia. Open Journal of Psychiatry, 6(01), 8.

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