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International Review Of Management And Business Research

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Question: Discuss about the Facts and terms for International Review of Management and Business Research.     Answer: Research Reflection Report My Response 1. Research Method and process             I have made an effective secondary research based on the case study of Pret a manger.  In order to collect sufficient data and information, I have used appropriate research methodology. Research method is one of the major parts of a research based on which necessary data and information are gathered for accomplishing the project. While conducting this particular research I have used post positivism research philosophy, deductive approach and descriptive research design. I have conducted an effective research on the case study of Pret a manger. In order to collected sufficient data and information I have collected some books and journals of different renowned scholars who have provided their in-depth overview about the importance of organizational culture and behavior on the performance of employees as well as on the psychology of the employees.             I have applied positivism philosophy for this particular project in order to accumulate data and information. I as a positivist believe that observation is repeatable whereas the phenomenon is isolated. With the help of repeated observation, I was able to get the essence of data. In addition, the entire project that I have conducted is of low cost. I have made a keen observation regarding the business strategies and policies of business organizations for maintaining organizational behavior. The books and journals of renowned scholars have helped me immensely in order to accomplish the research effectively. Positivism philosophy is the only one with the help of which I have made this repeated observation from case studies for collecting necessary data and information.             Research approach is nothing but the process of showing a proper gesture and attitude based on which I intended to collect data and information. In this major project, I have utilized the positive aspects of deductive approach. Deductive approach is completely based on case study. Before conducting the entire research work, I have gone through the case study of Pret a manger. Brand essence, product price and the contribution of the employees for rendering the success of organization are the primary aim of this specific research. As per the experience gathered from the case study, I can evaluate that organizational culture and behavior is highly dependent on the psychology of employees. A business organization is dealt with the employees from various cultures and backgrounds. Therefore, linguistic barriers, psychological barriers come among the employees. They feel least interested to share important information with each other. This ultimately hampers the entire process of business organization. Therefore, before recruiting an individual employee, the human resource managers should provide a clear knowledge about the importance of organizational culture and behavior.             In addition, while conducting the research methodology process I have used secondary source of data in order to make the research paper more effective. While collecting secondary source of data and information I have gone through the articles of some conspicuous scholars who have left their opinion regarding the organizational culture and behavior, the importance of effective customer service system at the workplace.   Secondary data collection procedure is constituted with several types that include case study analysis, observational analysis, thematic analysis and focus group analysis (Dauber, Fink and Yolles 2012). Case study analysis is based on the case study of a particular person or a business organization. This specific research has focused to deal with the case study of Pret a manger.  After evaluating the point of views of some of the renowned scholars, I have come into a sound conclusion. I have critically evaluated the positive and negative impact of organizational culture on the performance of employees.  The importance of marketing mix for promoting the organizational products and services has also been highlighted in this particular case study.   2. Literature and Sources               I have gone through the article ‘Impact of organizational culture on organizational performance: an overview’ published by Shahzad et al. (2012) in order to get an in-depth overview about the point of views of different scholars. This article has primarily focused to highlight the positive impacts of organizational culture. Organizational culture is nothing but the ethics, beliefs and values of a particular business organization based on which the managers tend to run their business in the current market. Employees after getting involved within the entire process of business need to have a clear knowledge about the organizational values and ethics.  New comers should always get an effective training on how to maintain organizational culture at the workplace. This particular article has also focused to highlight the impact of implementing diversity management at the workplace. Both the positive as well as negative impacts of implementing diversity management have been pointed out here.                 From the previous literature review I have pointed out that, the author has primarily emphasized on the negative impact of diversity management that hampers organizational culture and behavior. In my own literature review, I have focused to discuss on two theories primarily based on which the employees can understand about the importance of organizational behavior. Behavioral theory is one of the most effective theories that every employee should follow at the time of performance. This particular theory believes that employees have to be accustomed with the changing process of technology as well as environment. With the dynamic progress of civilization, the needs and demands of the employees change rapidly. Therefore, employees should maintain organizational behavior by accepting the current needs of customers. I personally believe that customer satisfaction is one of the most vital factors of maintaining organizational image. Therefore, customers can be satisfied only when the employees tend to maintain a decent culture at the workplace. The communication among the employees, the integrity, their ways of approach towards each other reflects on the employee performance (Erkutlu 2012). Therefore, every business organization should follow behavioral theory emphatically.                In addition, in my major project I have mentioned motivational theory as well. The employees can perform well towards the business service only when they get enough motivation and enthusiasm from the managers. As per my point of view, business managers should implement participative leadership style at the workplace. With the help of participative leadership style, employees get the opportunity to share their own point of views regarding the business goal. Managers before making a particular business strategy and policy like to involve the employees in order to know their point of views (Khan and Rashid 2012). Consequently, employees feel themselves motivated to provide effective service to the organization.             Therefore, implementing motivation theory inside the process of business is highly important to get the best services from employees. In order to justify my opinion, I have pointed out the views of some of the eminent scholars. I have experienced that the point of views of eminent scholars have a major contribution for making my evaluation and analytical ability stronger. Their in-depth way of expression about the importance of organizational behavior and culture has taught me to learn how to analysis a critical literature being completely unbiased towards anyone. In addition, I have gathered immense knowledge about the effectiveness of behavioral theory as well as motivational theory. I have highlighted the previous literature review in order to find some of the major gaps. The author in this specific article did not mention positive impact of maintaining organizational culture. While I was dealing with literature review part, I have tried to recover the previous literature review gap.   3. My Knowledge             After conducting the entire research work, I have gained immense knowledge from different perspectives. Firstly, I have understood from the case study analysis on how organization should maintain employee behavior and discipline at the workplace. It has been observed that employees have to face immense challenges in order to adjust with the people of various culture and background. Communication barriers in between the employees hamper the rhythmic flow of business. They have stated in this regard that managers as well have to face immense difficulties in order to take an important decision due to the psychological gap in between the employees. People of different culture and background cannot respect each other’s values and beliefs. As a result, organizational culture and discipline are hampered. However, after evaluating the case study I have come into a conclusion that employees should know the essence of behavioral theory while working at the organization.             While collecting data from numerous journals, I have come to know that organizational success is highly dependent on the performance of employees. The customer service system plays a major role in it. If employees stay connected with each other by sharing necessary information, the customers are highly benefited and facilitated. Furthermore, I have learnt at the time of conducting the major project that participants intend to provide sufficient data and information only when they consider the research issue logical and vital for current generation. They have also realized that employee performance is getting hampered day-by-day due to some of the major reasons. Maintaining organizational culture and behavior are one of the most effective reasons for good performance of the employees. Therefore, I have received a full co-operation and support from the employees as well as from the managers for providing relevant data.   4. My Learning             While undertaking an MBA program, I have learnt the importance of management for running a business organization properly. Management is undoubtedly one of the prestigious parts of a business organization that keeps a constant control over the entire process of business.  The persons who tend to handle the management division must have business administrative background so that they can control different hardships with the business process. MBA professionals know how to deal with the customers as well as employees by maintaining professionalism in their gesture and attitude. I have also learnt from the MBA program why the managers should maintain employee relation at the workplace. The interpersonal communication in between the managers and the employees has to be strong so that employees can feel free to share their opinion regarding the business goal. As a result, employees tend to show their interest to provide an effective service to the customers. That is one of the most vital reasons of maintaining employment relation at the workplace. MBA program is the platform where all these positive aspects of business administration have been highlighted.             While conducting my research on the case study of Pret a manger, I have utilized those aspects that I have learnt from MBA program. Many eminent scholars who had delivered valuable speeches on the importance of having MBA degree for running an organization have been highlighted in my literature review. In this particular part, I have pointed out that why the employees need to maintain organizational ethics at the time of performance. At the time of utilizing deductive approach within the process of business, I have made an effective case study on Pret a manger regarding the employee satisfaction level. I have learnt from the organizational case study that diversity management has become a major issue for the business organization as it has both positive as well as negative impact. Human resource managers should recruit the employees as per their skill and competency rather than their cultural background.             If I personally get a scope to apply my knowledge in the practical field that I have learnt from the major project, I would like to suggest of implementing diversity management at the workplace in different way based on which the employees do not have to suffer difficulties in maintaining organizational culture and behavior. I would like to suggest the human resource managers to recruit those employees within the business process who are comfortable enough to deal with the people of different culture and attitude. In addition, the management can provide an effective training to the employees regarding the importance of diversity management for rendering the success of a business organization. After receiving an effective training, the employees would try their best to respect each other’s culture and belief. As a result, the unity within the organization would be maintained.             The employees would be able to perform well in an effective business organization. As per the point of view of (Hu et al. 2012), diversity management is not the only way for maintaining organizational culture and behavior at the workplace. The managers have to conduct interpersonal communication at least once in a week, provide repeated training for grooming them up and arrange reward ceremony at least once in a year so that employees get motivation to perform well
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