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ISY3005 Knowledge Management

tag 0 Download 10 Pages / 2,499 Words tag 18-11-2020


Project - Knowledge Management Case Study

Each topic has three components – an organisation, an IT KM initiative and a business case.

Your task is to describe all three components. The case study only gives a brief outline. Use Internet based resources to research the organisation and the IT initiative. You will need to use your imagination to formulate the business case.

Part A - Briefly describe the organisation. What is the ownership? What goods or services are provided? What is the recent financial performance? What is the mission, strategies and priorities? Who are the main competitors? What are the major market trends? What are the major stakeholder requirements?  

Part B - Briefly describe the IT KM solution chosen. What is the new functionality and capabilities delivered by this solution? What processes are affected? What are major benefits? Which knowledge workers benefit? How?  

Part C - Given a knowledge of the context (Part A) and the solution (Part B), infer the business case for the solution. What were the business goals for the IT project? What are the success metrics? Is there a financial justification in terms of ROI, Payback and Net Present Value? How should the solution continue to evolve in the future? (You will need to use your imagination and make explicit assumptions for this section.)

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Total 10 pages

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2020). Knowledge Management. Retrieved from

My Assignment Help (2020) Knowledge Management [Online]. Available from:
[Accessed 11 August 2022].

My Assignment Help. 'Knowledge Management' (My Assignment Help, 2020) <> accessed 11 August 2022.

My Assignment Help. Knowledge Management [Internet]. My Assignment Help. 2020 [cited 11 August 2022]. Available from:

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