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IT508 Quality And Productivity In Industry And Technology

tag 0 Download 12 Pages / 2,809 Words tag 26-08-2021
  • Course Code: IT508
  • University: Purdue University
    icon is not sponsored or endorsed by this college or university

  • Country: United States


You are hired as a consultant and are assigned a company to work on. You are to evaluate a company’s/organization’s performance and quality systems and provide your critique and suggestions as to how it can improve its practices and performance. To do so, make sure to address all the followings:

1- Provide a background analysis on the company/organization.

  1. What the company is doing?
  2. Write about its product/service, its financial stability, recent news about the company/organization that you find in the news, etc.
  3. Who are its customers and stakeholders? (Note: there is a difference between customers and stakeholders)
  4. Evaluate the company’s mission and vision statements. If none is found, then, suggest such statements.

2- In terms of quality assessment:

  1. Is it certified? If yes, what are they? If not, what certification(s) would you recommend and why? (NOTE: remember a company may apply to more than one certificate)
  2. What quality measures would you propose to be used to assess its performance and why? (if they have already mentioned their measures, then, critic them first). For this you should refer to similar cases that you have found in your literature review and online search to support your recommendations. If you already found them in the company’s website, evaluate them individually and suggest modification, if any.
  3. Whether the company already has quality measures or not (so you would suggest  yours), how do you think these are connected to its mission and vision statements? Critic it.

3- Do a literature review on the concept of benchmarking and how it should be conducted.  In a similar way, conduct a benchmarking for the assigned company/organization and explain your rationale.

4- The last section of your paper should be a conclusion where you s and provide your recommendations for the company/organization. ummarize your finding

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Total 12 pages

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