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ITC563 IT Management Issues

tag 0 Download 9 Pages / 2,119 Words tag 25-03-2021


Task A

‘’The Queensland Health implementation project failure is the largest IS failure in the southern hemisphere to date, costing $1.25 billion AUD. This case highlights the importance of systematically analysing project failure. It examines the case organization details, royal commission report, auditor general report and 118 witness statements pertaining to the Queensland Health implementation project. ‘’
(Eaden and Sedera, 2014)

The Complete Case is Available from:
Based on the Case Above as well as your Own Research on IT Service Delivery, answer the following questions:

 1. What were the key reasons for the IT implementation failure?
2) In your view, who is responsible for the failure and why?
3) Do some research on the use of IT by hospitals/health departments – give examples of success stories of the IT implementations and outline reasons for the success.
4) Why was ‘’WorkBrain’’ not utilized properly?
5)  What would you recommend the Health Department to do to fix the current problems?

Task B

Write a paper, on one of the topics below For this assignment, you need to plan, research, and, use your initiative to express the knowledge you learnt in this subject as well as your own independent thinking and reasoning.
Possible topics
Your attention in this paper can be focused on any of the following topics covered in our text such as for example:
·         Emerging Business Technologies
·         Raw Data Conversion/Mining
·         Comparative Analysis of the ERP Applications
·         IT Risk Management Strategies
·         E-Commerce Models and/or Implementation Strategies.
·         Mobile Technologies.
·        Use of  Social Media for Business.
·         Enterprise Systems and Applications.
·         Performance Management Using Data Visualization, Mashups, and Mobile Intelligence.
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Total 9 pages

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