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ITECH 5404 Business Process Analytics And Change For Development Model

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  • Course Code: ITECH 5404
  • University: Federation University
  • Country: Australia

Questions:

1. Analyse and evaluate various project management methodologies utilised on IT projects.
2. Investigate and evaluate a variety of strategies for coordinating IT project change.
3. Apply project planning and selection techniques.
4. Demonstrate theoretical and practical implementation of leadership, team building, and performance management approaches for IT projects.
5. Utilise decision making and problem solving approaches to resolve and pre-empt range of problems on IT projects.
6. Apply delegation and negotiation techniques in order to manage organisations, stakeholders, and team members on IT projects.
7. Construct written and verbal approaches to developing and presenting IT project documentation.
8. Implement a systems thinking approach to managing IT projects.
9. Utilise analytical tools to model, analyses, comprehend and design business processes

 

Answer:

Introduction

The business process modelling has been largely dependent on the ease of the functional and development model (Turetken, Vanderfeesten & Claes, 2017). The report has considered the aspects of Crater Lakes Caravan and Camping Park case study and forming the usefulness of the notation diagrams and models. The following assignment has been made considering the business process analytics and change management. The alignment of the factors had been considered for easing the usefulness of the processes.

Business Process Modelling Report for Crater Lakes Caravan and Camping Park

Case function matrix 

The case function matrix had been shown below,

Activities

Laundry, Toilet, and Shower Usage/Maintenance

Customer’s Park Entering and Exit Process

Cleaning and utilization of toilet and shower and laundry by the campers

X

 

Rubbish is picked and disposed

X

 

Powered and non-powered sites and cabins are checked, cleaned if needed

X

 

Grass is mown by grounds maintenance staff

X

 

Customer Check-In

 

X

Signing Register

 

X

Entering details of the driver(s) current driver(s) license, and their vehicle(s) registration

 

X

Staff provide park map to customer explaining locations of camping sites, cabins, laundry, toilet, and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room

 

X

Visitors have to clear their accounts

Visitors leave the park @ 21:45

 

X

Park Security Round @21:30

Gates are locked @22:00

 

X

Process Model for Laundry, Toilet, and Shower Usage/Maintenance

Process Model for Customer’s Park Entering and Exit Process

7PGM discussion for Laundry, Toilet, and Shower Usage/Maintenance

The 7PGM model for Laundry, Toilet, and Shower Usage/Maintenance include the activities of campers are provided with swipe key, washing machine is provided @$2/load, water is provided @$1/day, cleaning of toilet and shower, utilization of toilet and shower, cleaning of  laundry, and utilization of laundry.

7PGM discussion for Customer’s Park Entering and Exit Process

The 7PGM model for Customer’s Park Entering and Exit Process includes the activities of customer check-in, voter ID is submitted, entering details of the driver(s) current driver(s) license, and their vehicle(s) registration, signing register, staff provide park map to customer explaining locations, campers are provided with swipe key, visitors have to clear their accounts, and visitors leave the park @ 21:45.

 

Cycle time for Laundry, Toilet, and Shower Usage/Maintenance

The calculation of the cycle time for Laundry, Toilet, and Shower Usage/Maintenance is done by adding the summary of the time required for individual activities of process. The total time required for laundry, toilet, and shower clearing and utilization would be summed for calculating the total time. The activities of the process includes,

  • Cleaning and utilization of toilet and shower and laundry by the campers
  • Rubbish is picked and disposed
  • Powered and non-powered sites and cabins are checked, cleaned if needed
  • Grass is mown by grounds maintenance staff

The calculation of the times is shown below,

Activities

Time

Cleaning Session

30 mins

Rubbish pickup and disposal

45 mins

Site cleaning

5 mins

Mowing of site

10 mins

Cleaning the cabins

45 mins

Total Time

135 mins

Cycle time for Customer’s Park Entering and Exit Process

The calculation of the cycle time for Customer’s Park Entering and Exit Process Maintenance is done by adding the summary of the time required for individual activities of process. The total time required for registering and executing the park would be summed for calculating the total time. The activities of the process includes,

  • Customer Check-In
  • Signing Register
  • Entering details of the driver(s) current driver(s) license, and their vehicle(s) registration
  • Staff provide park map to customer explaining locations of camping sites, cabins, laundry, toilet, and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room
  • Visitors have to clear their accounts
  • Park Security Round @21:30
  • Visitors leave the park @ 21:45
  • Gates are locked @22:00

The calculation of the times is shown below,

Activities

Time

Early time

10 mins

Entering information in database

10 mins

Photograph ID

5 mins

Required paperwork

5 mins

Providing details

5 mins

Explanation

5 mins

Staff demonstration

5 mins

Total time

45 mins

Conclusion

It can be concluded from the assignment that the utilization of the business process engineering had been helpful for the aligning the activities of the processes. The process model had been aligned for developing laundry, toilet, and shower usage/maintenance and customer’s park entering and exit process. The integration had been developed for integrating the alignment and using the formation development. The allocation had been done for taking care of the activities and forming ease with the process modification. The alignment of operations had supported the integration and function activities. The operations had been defined for easing the utilization and development for taking care of the activities. 

 

Bibliography

Alles, M., Brennan, G., Kogan, A., & Vasarhelyi, M. A. (2018). Continuous monitoring of business process controls: A pilot implementation of a continuous auditing system at Siemens. In Continuous Auditing: Theory and Application (pp. 219-246). Emerald Publishing Limited.

Armas-Cervantes, A., Van Beest, N. R. T. P., La Rosa, M., Dumas, M., & Raboczi, S. (2017, September). Incremental and interactive business process model repair in apromore. In Proceedings of the BPM Demo Track and BPM Dissertation Award (Vol. 1920).

Khan, A., Pohl, M., Bosse, S., Hart, S. W., & Turowski, K. (2017). A Holistic View of the IoT Process from Sensors to the Business Value.

López-Pintado, O., García-Bañuelos, L., Dumas, M., & Weber, I. (2017, September). Caterpillar: A blockchain-based business process management system. In Proceedings of the BPM Demo Track and BPM Dissertation Award co-located with 15th International Conference on Business Process Modeling (BPM 2017), Barcelona, Spain.

Thuan, N. H., Antunes, P., & Johnstone, D. (2017). A process model for establishing business process crowdsourcing. Australasian Journal of Information Systems, 21.

Turetken, O., Vanderfeesten, I., & Claes, J. (2017, June). Cognitive style and business process model understanding. In International Conference on Advanced Information Systems Engineering (pp. 72-84). Springer, Cham.

van Dongen, B., De Weerdt, J., Burattin, A., & Claes, J. (2018, January). Introduction to the 13th International Workshop on Business Process Intelligence (BPI 2017). In Business Process Management Workshops: BPM 2017 International Workshops, Barcelona, Spain, September 10-11, 2017, Revised Papers (Vol. 308, p. 162). Springer.

Wang, W., Indulska, M., Sadiq, S., & Weber, B. (2017, September). Effect of linked rules on business process model understanding. In International conference on business process management (pp. 200-215). Springer, Cham.

Zimoch, M., Pryss, R., Probst, T., Schlee, W., & Reichert, M. (2017). Cognitive insights into business process model comprehension: preliminary results for experienced and inexperienced individuals. In Enterprise, Business-Process and Information Systems Modeling (pp. 137-152). Springer, Cham.

Zimoch, M., Pryss, R., Schobel, J., & Reichert, M. (2017). Eye tracking experiments on process model comprehension: lessons learned. In Enterprise, Business-Process and Information Systems Modeling (pp. 153-168). Springer, Cham.

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