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ITECH 5404 : Business Process Analytics And Change

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  • Course Code: ITECH 5404
  • University: Federation University Australia
  • Country: Australia

Question:

In this assignment, you will be required to form teams of approximately four (4) people. One team member is to be elected the team leader for the duration of the assignment. Teams will prepare a business report based on a process case study and should use their own initiative regarding any assumptions and cycle times if needed. An electronic copy of a case study will be available from your tutor or course lecturer.
 
The report should contain details of the following tasks:
 
a). Provide a description and application of a process categorisation model (e.g. Porter or Earl).
b). Provide a description and application of the Capability Maturity Model (CMM).
c). Apply Dijkman et al’s (2011) technique discussed in lectures to prepare a case function matrix and identify all associated processes.
d). Using appropriate software, model any two (2) of the processes identified in part (c).
e). Provide an explanation of how each of the models created in part (d), adhere to Mendling et al’s (2010) 7PMG guidelines discussed in lectures.
f). Consider each model produced in part (d), calculate the process cycle time for each of the two (2) processes modelled. Any assumptions made should be documented in the report.
g). Use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (d). Use heuristics and any appropriate product-based design approaches and display the impact of any heuristic measures on the Devil’s Quadrangle. Any assumptions made should be documented in the report.
h). Draw the architecture of your BPMS. Identify and describe all it components.
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