Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources
Differentiate between knowledge management and information management systems within the organisation
Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards
Identify the need for improvements in the organisations strategic use of knowledge
Investigate barriers to capturing knowledge within the organisation
Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation
Review investigations into incentives and reward systems to support knowledge management
Ensure that the required processes for maintaining an integrated knowledge management system are considered
Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation
Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge
Ensure that business processes are designed to support knowledge management according to organisational needs and budget
Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle
Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement
Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy
In IBSA, stakeholders at internal and external levels play a vital role in bringing forth decisive information to make the business grow and progress. Most importantly, the equilibrium between internal and external source is of great advantage to the firm. The external sources are of great help in making an organization accommodate with the needed changes.
Information management system is anything that promotes technology, the reason behind is that the information conveyed is codified and that makes it effortlessly transferable. From this, the facts could be utilized in order to form knowledge out of it. On the contrary, knowledge management serves to be an effective way as it stresses more on the process and the people. Knowledge management is not just confined to passing on information, but serve as a tool to surpass information to others thereby augmenting communication (Maier, 2013).
IBSA’s products are distinguished for their truthfulness and compliance. The most requisite knowledge and experience pertained to the TAE conformity and audit requirements have been utilized to build up new and enhanced TAE resources so as to make sure that RTOs get the most worth from their purchase. Learner’s needs and requirements are considered and offered with uncompromised quality products (IBSA offers new TAE resources, 2017).
The organization can be more of alert and conscious in planning such strategic moves that help an organization make full use of knowledge and also gathering the pertinent facts to realize the most from it.
In particular, the barriers could be organizational, personnel, related to routine procedures, content, and technology. All these are the barriers that create trouble for an organization in receiving the knowledge within the organizational premises. As a result, it delays the working and functioning of the firm.
Generally, the purpose of the knowledge management software is to create a proper channel to make information pass in a proper manner. Removing all the obsolete information and working on the development of the skills and competencies. Encouraging the firm to consider innovation, and getting a lesson from its past mistakes.
A motivating incentives and reward systems contribute towards supporting knowledge management. This encourages the employees to share information with full zeal and enthusiasm. It adds to greater growth and progress to the business leading to successful knowledge management practices (Namanda, 2016).
By having knowledge management culture, it can be applied at all the levels and that results in improving decision making, empowering customers and the users, cutting down duplication of effort, and bringing down costs. Time to time assessments is needed to bring forth necessitated changes and making an organizational culture knowledge management based.
This selection option would play a vital role in allowing the business to grow and excel in the most promising manner. If a business would stick to apply knowledge management systems wholeheartedly, it would surely open a room for success and achievement.
At first, an organization should have an in-depth analysis of the current situation. Moving on to the next, the focus should be on people, process, content, technology, and culture. All these hold vital importance in order to formulate an effective knowledge management strategy. Senior staff should also be involved to gather the facts. An organization should advocate a knowledge management strategy that intermeshes with its culture and helps to raise its efficiency (Rubenstein & Geisler, 2003).
Not only this, the business do not feel the cost burden and the workflow goes on smoothly. With proper knowledge sharing, the duplication efforts get reduced and the cost remains low.
With the help of IBSA, the technology requirements are going to fall within the budget. Knowledge management software being utilized turns out to be fruitful enough resulting in successful attainment of the so-called goals and objectives.
The management make proper use of the knowledge management metrics to assess the way Knowledge management contribute towards an organization’s incessant growth. These metrics ensure that the knowledge sharing takes place effectively by means of the latest software and tools and lend a hand in smoothening the business process (Torun, 2009).
The above-discussed knowledge management strategy is very much apt for an organization and ascertains meeting the organizational requirements being identified in its overall business plan and strategy. It comes out to be of great assistance and lucrative in order to allow the business to grow and prosper with the best possible use of Knowledge Management strategy.
IBSA offers new TAE resources. (2017). Retrieved from https://www.ibsa.org.au/ibsa-offers-new-tae-resources/
Maier, R. (2013). Knowledge Management Systems: Information and Communication Technologies for Knowledge Management. (2nd ed.). Springer Science & Business Media.
Namanda, M. (2016). Knowledge management tools and their implementation by Deutsche Telekom. GRIN Verlag.
Rubenstein, A.H. & Geisler, E. (2003). Installing and Managing Workable Knowledge Management Systems. Greenwood Publishing Group.
Torun, F. (2009). Knowledge Management as Key Factor in Project Performance. GRIN Verlag.
Wallace, D.P. (2007). Knowledge Management: Historical and Cross-disciplinary Themes. Libraries Unlimited.
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