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Learning Network In The Retail Sector

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Discuss about the Learning Network in the Retail Sector.



Learning Networks:

Definition: The learning networks in the workplace, especially in the retail sector, refer to the learning technology that facilitates the process of developing the knowledge and skills of the employees. Various retail organisations make use of different information systems for their business (Naresh et al., 2016). The learning management system is included in those systems for more effective learning network establishment. As the employee access to data instantly is increasing, the system has become time independent. The retail organisation connects all its department and employees through the intranet feature of the networking. The adoption of the learning network in the retail sector is continuously increasing in various countries, especially in Australia and USA (Hamburg & Brien, 2014). The learning network works as a supplement to the traditional delivery, thus considered as an aspect of blended learning approach.

Benefits of Learning Networks: The advantages that a retail organisation will receive from the learning networks are such as following.

Accessibility: The learning network will allow the users to access the learning materials through the entire day. This will make sure that the employees will learn at their pace being within a comfortable setting.
The extensive use of the collaboration and social networking tools allows the organisation to increase output. The employees learn quickly and effectively (Busquets & Bernal, 2013).
The training that the employees will receive will provide them with the full understanding about the product of the organisation. This way the employees will be far better in demonstrating the products to the consumers or managing the products.
The employee's motivation toward learning about the products, rules and processes will increase as there will be no boring training sessions (Sadler & Evans, 2016)
The learning networks will act as a centralised training database

Create Learning Network in IGA: Implementing the learning networks in the business of IGA is not simple tasks though with adequate skill and knowledge it can be done properly. The organisation first need to gather the information that is related to job criteria of the employees. Then a group of experts will be hired who will create training module, network and system (Organizationsng, 2015). After the system is completed (in this case website), it is deployed into the intranet network environment and the all the training modules will be uploaded to the database that is connected to the website. As the website will be deployed in the intranet framework, the website will not require authentication protocols.


Establishing Personal Learning Network:

The personal learning network or PLN is the process of building a personal relationship with the individuals (in this case the employees of IGA) (Harding & Engelbrecht, 2015). The personal learning network will allow the users to know and share about the organisation or any other relative matter.

Planning: Like any other activity, it is essential to plan everything before executing. The planning phase will include the tasks such as selecting the modules to be shared, selecting the executives, the level of authorization in the selected platform and much more. In addition to that, there are various social media sites that are to be included so that the affectivity of the personal learning network can be enhanced (Siemens, 2014). The Facebook, Twitter or both of the social media platforms can be selected for establishing the personal learning network. There are many things to consider like when the users can learn and how the learning or knowledge sharing process will be done. According to Faisal (2015), Twitter is the best way to develop a personal learning network.

Twitter as a Tool: Twitter is a person to person communication and microblogging administration that permits organisations to convey short messages called tweets. Tweets are restricted to 140 characters, however, can likewise contain media like photographs or recordings. Twitter is more than simply another long range informal communication device. It contrasts from Facebook in that it is not just about reconnecting with individuals organisations know or sharing what organisations are cooking for supper; Twitter is about associating with similarly invested instructors for customised and continuous expert improvement (Ramos, Penalvo & Gonzalez, 2015). Powerful educating and learning do not happen in a vacuum. To be the best instructor organisations can be, organisations require an assorted and imaginative system. Customarily, the staff at organisations' school was organisations' exclusive system of instructors to work together with. This system may not be assorted or creative. The steps of developing the Twitter-based personal network are as following. Creating a Twitter account is the first step toward the development of personal learning network (Tour, 2017). It has to be made sure that the intended persons are following the created Twitter account and the account holder itself is following others. After that participating though the Twitter chat, the communication between the stakeholders can be increased. Twitter chats normally have several moderators who guide the conversation during the chat using a Question and Answer format.  Before the Twitter chat, the moderators decide on the topic of the chat and organise a series of 5-10 questions to ask during the chat.Participants replies normally start with an A and a number to indicate which question they are answering as well as the chat hashtag (Mott & Wiley, 2013).


Webinars: An online class is an online session or workshop conveyed over the Internet utilising a video gathering device like BlackBoard Collaborate, Abode Connect or Google Hangout. Online classes are typically held at a set time and are an extraordinary approach to get data in an intelligent organisation with sound, video and a talk channel (Khechine et al., 2014). The online courses have dependably had a worldwide concentration and pulled in members from around the globe, at first due to Sue's gigantic overall PLN. Subsequently, my own PLN is worldwide, and my e-skylines are presently worldwide (Crawford, 2015).

An example of Learning Network:

Mature Aged Employees (Queensland Ambulance Service): Different reviews demonstrate that the greater part of more established labourers have restricted ICT abilities, yet that learning network can help expand more established specialists' certainty. These reviews additionally demonstrate that online groups can be utilised for more established labourers who are not comfortable with PCs and that more seasoned learners incline toward casual, self-managed, little gathering learning. The Queensland Ambulance Service (QAS) has numerous more old workers and volunteers. They have embraced a learning network way to deal with preparing them including the utilisation of an Education Portal which makes a wide scope of instruction material accessible at whatever time and anyplace to bolster adaptable get to and self-coordinated learning (Ravichandran et al., 2015). The inclinations of these labourers were for the instruments to be at the 'low tech' end of the innovation range. Some of these prescribed 'low tech' advances, for example, CD-ROMs, PowerPoints, and video conferencing can bolster adaptable and self-guided learning.

Enablers and barriers to industry uptake in Small business Case Study: All the contextual analysis organisations had broadband and high staff availability to PCs. They likewise all had a solid learning society where peer-peer learning was utilised as a part of the reaction to quick business needs. A great part of the preparation inside these associations is exceedingly particular to their specific business setting. Few of the enterprises give organised, formal preparing all the time. The term learning network is not one that is basic among independent venture, and its utilisation for organised preparing is uncommon (Rush et al., 2014). The favoured strategies for expanding information of learning network and how it may suit their business is CD-ROM, especially if it accompanies the support of the applicable expert body or industry affiliation. Online discussions are likewise helpful hotspots for getting data and communicating with companions.

Intranet-Based Training Tool Case Study: While corporate learning network research has extended its ranges of centre and premium it is still scrutinised for its inclination towards the practical and specialised parts of learning network (Nguyen, Nguyen & Cao, 2014). This article concentrates on one of these immature research ranges: the learning setting in which corporate learning network happens. For more youthful staff, the SDS was an important instrument in the move from tenderfoot to master and permitted them to cooperate on a more equivalent premise with their senior partners. Finishing the SDS preparing program for more youthful staff was likewise a decent approach to show their energy and responsibility to the organisation and their proficient advancement. The SDS was initially imagined as a fundamental preparing, accreditation, and competency-building instrument for youthful graduates' proficient advancement and as a way to pass on specialists and partners information, however, has since been utilised to cover an extensive variety of capacities with blended outcomes. Changing authoritative culture and structures has debilitated the authenticity of the SDS and eventually its capacity to successfully draw in and select a minimum amount of experts (Kang et al., 2015). This contextual investigation represents the requirement for an unmistakable concentration for working environment learning network instruments and the need to connection them to real work and guarantees that they offer help for genuine work issues. Learning network can strengthen learning through doing if it is very much incorporated into a more extensive framework for individual and authoritative improvement.


Knowledge Community-Based Learning Network: Learning network may underscore individual accomplishments as opposed to hierarchical advantages, in any case, it is quickly turning into a supporter of organization-wide information administration and the upper hand. This contextual investigation analysed AM Company, the world's biggest supplier of semi-conductor producing hardware and administrations. They are situated in the US, have a worldwide workforce of more than 16,000 representatives, and set up an learning network framework to bolster interchanges between various gathering individuals in their seaward auxiliaries. Their committed preparing framework is upheld by a gateway which permits workers to build customised and adaptable learning (Farrington et al., 2015). They likewise utilised their learning network framework to better impart inside the organisation and attempt more proficient determination of issues. Their monetary assessment indicated frameworks were coordinated and that procedural proficiency had expanded. Their evaluated cost reserve funds from this were US$16 million. They are additionally decreasing covering speculation at their branch workplaces.

Mobile Learning Case Study: Mobile technologies that can encourage adapting, for example, smartphones, tablets, and cell phones are creating significant manoeuvre. Numerous specialists expect the arrangement of substance using cell phones for individual review to wind up noticeably the prevalent type of corporate learning network soon. This view is upheld by a contextual analysis of a huge organisation in the back area which is putting forth conventional e-taking in substance from their Learning Management System to their representatives' BlackBerry gadgets using pictures and content. Receiving a content-based approach for substance using cell phones may be the most natural approach. This approach permits enterprises to achieve distant and versatile workers (Faisal, 2015). In any case, the learner-focused creation and sharing of substance, for example, sight and sound materials using content, audio, pictures, and video has a great deal more potential, for instance, serious care nursing staff recording the treatment of specialised hardware and imparting this to their partners through hand-held PCs.


Further Information in Learning Network:

Numerous Australian firms have the framework and frameworks to bolster learning system. However, they regularly do not have the capacity to actualize it effectively. In Australia, learning system will probably be received by administration segment than exchanges and retail associations. Learning utilising cell phones (m-learning) is utilised by Australian organisations to bolster clients and field staff through remote access to administration and operational frameworks (Naresh et al., 2016). The take-up of a learning system in the working environment is expanding, particularly in the United States. Where learning system is executed, it is frequently as a feature of a mixed approach where it supplements customary conveyance. Mixed learning can add to huge picks up in learner accomplishment. The learning system is most regularly utilised by firms to meet their consistency necessities, for business enlistments, and Information and Communication Technology (ICT) preparing (Sadler & Evans, 2016).

Learning Network can diminish a portion of the expenses related to conventional conveyance particularly travel and worker nonappearance from the working environment. Taken a Toll reserve funds can likewise be acknowledged by utilising topic specialists and existing apparatuses and innovations to create content inside, as opposed to sourcing it remotely. This substance advancement approach additionally permits representatives to be all the more firmly included and can create more important materials (Young, 2015). Learning system can likewise be especially valuable when there is a topographically scattered workforce since it can convey a predictable learning knowledge. From a representative point of view, the learning system can give adaptable learning choices and furthermore permit them to all the more quickly up-expertise. Reenactments and virtual reality situations are being utilised to give more important, legitimate work environment learning. Learning system can offer more tweaked preparing. Learning system likewise permits representatives to return to testing parts of the course more promptly (Mott & Wiley, 2013). A few firms are beginning to present frameworks, advances, and procedures that insert preparing and learning inside representatives' day by day work processes.



Batalla-Busquets, J. M., & Pacheco-Bernal, C. (2013). On-the-job e-learning: Workers' attitudes and perceptions. The International Review of Research in Open and Distributed Learning, 14(1), 40-64.

Crawford, J. M. (2015). Exploration of Personal Learning Network Usage in the Acquisition of Leadership Competencies (Doctoral dissertation, University of Alberta).

Faisal, S. L. (2015). Personal Learning Network: A powerful Tool for Professional Development. Paradigm Shift in Libraries, 59.

Farrington, C., Clare, I. C. H., Holland, A. J., Barrett, M., & Oborn, E. (2015). Knowledge exchange and integrated services: experiences from an integrated community intellectual (learning) disability service for adults. Journal of Intellectual Disability Research, 59(3), 238-247.

Hamburg, I., & Brien, E. O. (2014). Cloud Computing to Support E-Learning and Business in SMEs. International Journal for e-Learning Security (IJeLS), 4(2), 385-390.

Harding, A., & Engelbrecht, J. (2015). Personal Learning Network Clusters: A Comparison Between Mathematics and Computer Science Students. Educational Technology & Society, 18(3), 173-184.

Humanante-Ramos, P. R., Garcia-Penalvo, F. J., & Conde-Gonzalez, M. A. (2015). Personal learning environments and online classrooms: An experience with university students. IEEE Revista Iberoamericana De Tecnologias Del Aprendizaje, 10(1), 26-32.

Kang, K. J., Lee, J. H., Min, B. H., Kim, E. R., Rhee, P. L., & Kim, J. J. (2015). Establishment of a Daily E-mail Learning Program Using Intranet and It's Initial Evaluation. The Korean Journal of Helicobacter and Upper Gastrointestinal Research, 15(3), 174-177.

Khechine, H., Lakhal, S., Pascot, D., & Bytha, A. (2014). UTAUT model for blended learning: The role of gender and age in the intention to use webinars. Interdisciplinary Journal of E-Learning and Learning Objects, 10(1), 33-52.

Mott, J., & Wiley, D. (2013). Open for learning: The CMS and the open learning network. in education, 15(2).

Naresh, B., Reddy, S., Bhanu, D., & Pricilda, U. (2016). A Study on the Relationship Between Demographic Factor and e-Learning Readiness among Students in Higher Education. Global Management Review, 10(4).

Nguyen, T. D., Nguyen, D. T., & Cao, T. H. (2014). Acceptance and Use of Information System: E-Learning Based on Cloud Computing in Vietnam. In ICT-EurAsia (pp. 139-149).

Ravichandran, S., Cichy, K. E., Powers, M., & Kirby, K. (2015). Exploring the training needs of older workers in the foodservice industry. International Journal of Hospitality Management, 44, 157-164.

Rush, H., Bessant, J., Hobday, M., Hanrahan, E., & Medeiros, M. Z. (2014). The evolution and use of a policy and research tool: assessing the technological capabilities of firms. Technology Analysis & Strategic Management, 26(3), 353-365.

Sadler, R., & Evans, R. D. (2016). Social Media Strategies in the Retail Sector: Analysis and Recommendations for Three Multi-National Retailers.

Siemens, G. (2014). Connectivism: A learning theory for the digital age.

Tour, E. (2017). Teachers’ self-initiated professional learning through Personal Learning Networks. Technology, Pedagogy and Education, 26(2), 179-192.

Young, A. M. (2015). Understanding resistance factors in professional e-learning: a literature review (Doctoral dissertation).


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