The Lessons Report is derived from the following documents: Project Initiation Documentation (for the baseline position); Lessons Log (for identification of lessons); Quality Register, Issue Register and Risk Register (for statistical analysis); Quality records (for statistical analysis) and Communication Management Strategy (for the distribution list).
The Lessons Report can take a number of formats, including: Oral report to the Project Board (could be in person or over the phone); Presentation at a progress meeting (physical meeting or conference call); Document or email to the Project Board; Entry in a project management tool.
The following quality criteria should be observed:
· Every management control has been examined
· Statistics of estimates versus actuals are provided
· Statistics of the success of quality controls used are included
· Any appointed Project Assurance roles agree with the report
· Unexpected risks are reviewed to determine whether they could have been anticipated
· Recommended actions are provided for each lesson (note that lessons are not ‘learned’ until action is taken).
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